ITSupport Apprentice - Level 3 A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in … varied aspects, including device configuration, customer and IT support. About our client: Our client is a technology company (founded in 2001), started by a team of experienced and passionate engineers with the vision of creating the world class products, both hardware and software to serve the global market. They … 5pm Total working hours: 37.5 What you will do in your working day: Offering both a prompt response and a proactive resolution to all support issues within the SLA. Answering customer support calls in a timely, clear and professional manner. Assisting customers as first line technical supportmore »
ITSupport Apprentice - Level 3 A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in … varied aspects, including device configuration, customer and IT support. About our client: Our client is a technology comp... more »
Role: ITSupport Location: Stockley Park, Uxbridge Start Date: Immediate About KEYENCE Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than 8 billion global sales per year. We more »
We are looking for an experienced 2 nd to 3 rd line ITsupport technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must be a … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10/ more »
Knowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared … of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software … you’ll be the primary contact for ‘all things’ IT, so excellent stakeholder management experience is required. You will work with modern cloud technologies and systems, and you’ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth more »
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
as an apprenticeship salary as this position is fixed term. This Post is 12 Months Fixed Term. An opportunity has arisen for an ICT Support Assistant to work within the ICT Service Desk team at Barnsley Hospital NHS Foundation Trust on a fixed term basis. This would be ideally … looking for a placement year opportunity. Main duties of the job To Providing repair, maintenance of networking, telecommunications, desktop, virtual desktop and server systems, support and implementation for the Barnsley Hospital NHS foundation Trust. To ensure equipment operates effectively and safely with a minimum of downtime. You will be … responsible for call logging, remote fixes and desk side fixes along side processing IT procurements to the Trust. About us Please note that the Trust reserves the right to close a position early. Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our more »
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an ITSupport Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an ITSupport or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »
King's Lynn, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment
efficiencies and processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT Services Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the … would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service Support Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond … the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL more »
Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help more »
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an ITSupport Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible for … 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an ITSupport Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience more »
Senior ITSupport Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN) , VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port 1-2 days … able to drive and this is based on site (Liverpool & Ellesmere Port) 5 days a week - use of a company car is available**** An IT company are looking for a Senior ITSupport Technician/IT Field Technician to provide technical support (Server/Infrastructure … hardware and software problems, diagnose issues, and implement solutions promptly. Manage user accounts, permissions, and access rights in accordance with company policies. Respond to ITsupport tickets and service requests Senior ITSupport Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2nd Line ITSupport Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line ITSupport Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Networking - TCP/IP, subnets Group Policy (DNS/DHCP) Proven experience troubleshooting and diagnostic experience via logs, tickets and reports It would be highly advantageous if the ideal candidate has experience with: Hypervisor technologies e.g. Hyper-V Backup Technologies such as Veeam Good working knowledge with switches (Ubiquit more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Xist4 IT
ITSupport Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about ITsupport and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. ITSupport Analyst Key Skills: We are eager to connect with aspiring ITSupport Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and more »
Portishead, Somerset, United Kingdom Hybrid / WFH Options
XIST4 IT Recruitment Ltd
ITSupport Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about ITsupport and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. ITSupport Analyst Key Skills: We are eager to connect with aspiring ITSupport Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and more »
Oldham, Greater Manchester, North West, United Kingdom
Intellect UK Group Limited
ITSupport Technician My client is looking for an ITSupport Technician to join their technical team on a full-time permanent basis in Oldham. They are passionate about technology and dedicated to providing innovative solutions that drive business success. Reporting directly into the IT Manager, youll get first class training from an experienced IT professional. Key Responsibilities: Provide first-line technical support to end users via phone, email, and in person. Troubleshoot and resolve issues related to Office 365, Azure, Intune, D365, and Microsoft Defender. Manage and maintain client IT infrastructure, ensuring optimal performance and security. Assist in the deployment and configuration of Office 365 and Azure environments. Support mobile device management through Intune. Handle D365 support requests and perform basic configurations. Monitor and manage security incidents using Microsoft Defender. Document technical procedures and issue resolutions in more »
UNIT 9, MOONS PARK, BURNT MEADOW ROAD, MOONS MOAT NORTH INDUSTRIAL ES, England
MIE SOLUTIONS UK LTD
Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career. We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a … the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages. Job Role: We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn As an apprentice, your main roles and … responsibilities will include: Providing software support for ERP (Enterprise Resource Planning) Providing support with software installations Troubleshoot issues Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
1st LINE ITSUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line ITSupport Candidates to be hired on an initial 3 Month Contract for a York Based … ll need to succeed Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line ITsupport experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs more »
LL17, Groesffordd Marli, Denbighshire, Clwyd, United Kingdom
Office Equipment Systems Ltd
Job Title: ITSupport Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours … within 8am - 6pm) About Us: OES (part of Flotek Group) is a leading IT service provider based in North Wales, delivering exceptional IT and communication technology solutions to small and medium businesses. Our customer-first approach emphasizes building strong relationships and providing superior customer care, ensuring that our … services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic ITSupport Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business Park office in North Wales. more »
ITSupport Analyst Exciting and varied entry level position for someone with an IT background either from qualifications, or with some exposure in a previous role to general IT systems. Working with the IT Manager and Senior ITSupport Engineer you will provide … day to day support of systems, software and hardware while assisting with maintaining effective IT systems. This is a chance to use your knowledge and expand your skills in a variety of technologies and will suit someone who can set up PCs, troubleshoot a printer, resent passwords, install … simple software and general fault fixing. This is some of what you will be doing * Technical support and guidance to staff to understand programs, problem solve and generally support them in using software/hardware correctly * Assisting with the maintenance and fault fixing of all computers and organise more »
Unit 1 Witan Court, 285 Upper Fourth Street, Milton Keynes, England
RANDSTAD GROUP UK
Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line ITSupport Apprentice to join their team in Milton Keynes. Role Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk … in a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Training Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training Provider PARETO LAW LIMITED Working more »