Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Hays
Your new company I've been engaged on aProject to recruit a 1st/2nd Line Support Engineer for a leading housing andCare business in Edinburgh. It is a not-for-profit organisation and a ScottishCharity, providing housing and support services for older people in Scotland. Your … issues relating to technology, service requests and to ensure the efficient use of the company's investment in technology. To act as first line support for issues and attempt to resolve issues on the first contact. Where necessary, to visit remote sites to assist in resolving network, hardware, and … and legislation. What you'll get inreturn This is a 8 week contract with possibility of extension and paying up to £18.75 per hour It is a hybridrole, and it requires travel to various sites, so you need to be based inGlasgow or Edinburgh. What you need to more »
Employment Type: Permanent, Work From Home
Salary: £18.0 - £18.75 per hour + Up to £18.75 per hour
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an ITSupportAnalyst who will provide on-site IT services at Bigham's London office (remote ITsupport cover for Quarry Wells when required) to ensure that we more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent … position for any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You … will receive two weeks of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Are you an experienced ITSupportAnalyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line ITSupportAnalyst for their IT service centre in the heart of Milton Keynes. As an ITSupportAnalyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and … VIPs. You will act as the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic more »
Our public sector client based in London require an ITSupportAnalyst for a 2 month contract covering July and August, you must be available for the entire duration of those months. There is chance of possible extension going into September or this role may need to … other types of long term opportunity with our client. ITSupportAnalyst-Full Time Onsite-No Home working-Inside IR35 -Provide resolutions and 'work-arounds' for service incidents and deliver specific service requests from colleagues across the school. -Evidence of a strong technical background relating to industry more »
US Law Firm based in the heart of the City, is looking to hire a new ITSupportAnalyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone … s throw from Liverpool Street and Fenchurch Street This ITSupportAnalyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you … be working directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line ITsupport for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Grace May
can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line ITSupport in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
London, Bishopsgate, United Kingdom Hybrid / WFH Options
Proactive Appointments
Junior ITSupportAnalyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior ITSupportAnalyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider … business needs. This role requires some commercial ITSupport/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a … Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
File Dynamics
Purpose: We are looking for a SupportAnalyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent ITsupport whilst offering a very high standard of customer service. … As a SupportAnalyst, you will be responsible for assisting clients with ITsupport issues and other related queries. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within an already well-established team. You will be … the requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the ITSupport ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
TEAM
Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee ITSupportAnalyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee ITSupport Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support … incidents and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee ITSupportAnalyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem more »
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services ITAnalyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services ITAnalyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using more »