1 to 25 of 977 ITIL Jobs in the UK

Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of all service elements … within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer account. Tasks required will include (but are … customer’s environment to identify and mitigate risks before they become issues. This extends specifically to incidents, events, problems and capacity planning in the ITIL environment. You will provide innovative solutions to mitigate and resolve risks and issues proactively. Decision making You will make daily decisions in your capacity as more »

of quality and professionalism. Excellent Time management skills. Team Player ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company more »

and Product Ownership expertise skillset. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The more »

or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards – ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent more »

Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. Project People is acting as an Employment Business in relation to this vacancy more »

of quality and professionalism. Excellent Time management skills. Team Player ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company more »

detail - Ability to be innovative especially when looking for solutions taking value for money into account - Flexible and proactive Desirable Skills: - Relevant Microsoft Certification - ITIL Foundation - Knowledge and experience of System Centre Configuration Manager (SCCM) - Desire to widen area of expertise and to look for personal development opportunities If you more »

application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. more »

Mobile Support (IoS & Android) Active Directory administration Remote working solutions support (ADSL, Broadband, RSA, MFA, and VPN's) Microsoft Endpoint Manager (desirable) ServiceNow (Desirable) ITIL (Desirable) This would be working for a good team, with good (permanent) career progression for the right person. Please let me know if this sounds more »

abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITIL certification - Ideal. more »

in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable) Demonstrable proficiency more »

technologies Strong experience in supporting security systems, including vulnerability management, SIEM, DLP,SOAR, EDR solution, Network Firewalls etc. Working knowledge of IT processes (i.e., ITIL) including incident, problem, defect, change and release management The Cyber Security IT Analyst requirements: 3+ years’ experience in Cyber Security IT operations (law firm preferable more »

SSIS - Experience of the support and maintenance of major corporate business systems (e.g. TechnologyOne, Oracle, SAP) - Relevant service delivery experience of working in an ITIL-based framework; familiarity with the processes, procedures and outputs of ITIL. ITIL Foundation Certificate. - ITIL Service Management Certification - Demonstrable understanding and experience of delivering projects more »

Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Experience in providing relevant technical support at the appropriate level. … Server and MS Exchange - Clean driving licence Desirable Skills: - Registered with a relevant informatics professional body. - PRINCE2 foundation or demonstrable equivalent experience. - Knowledge of ITIL strategy. - Knowledge and understanding of the role of the organisation. - Knowledge of relevant standards and legal requirements relating to Information Governance and Security. If you more »

Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. more »

solving and planning skills to achieve results. ● Ability to manage & create documents which are professional & articulate. ● Ability to handle difficult and demanding customer environments. ● ITIL awareness About the Organisation Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer experiences. A more »

the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »

IT department Understanding and experience in scripting in Powershell Experience working with Azure based DevOps tools Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »

with support ticketing systems and customer relationship management (CRM) tools. Proven working experience in a live service environment, resolving incidents Be an advocate of ITIL best practice processes within the business Have previous experience of fault finding, driving up first time fix ratios Key Generic Competencies Ability to communicate with more »

of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more please apply for the role with an up to date copy of your CV. more »

and escalate issues to the management team when required. Mobility – able to travel to remote sites to provide onsite support as and when required. ITIL Foundation, possess ITIL foundation certification or experience of working within an ITIL environment. Experience in a similar role within IT End User Support (2nd/ more »

Excellent working knowledge of SaaS applications, information security, user administration, databases and data storage systems. Experience with SuiteCloud/SuiteScript desirable. Firm grasp on ITIL and Prince2 Certified Practitioner or similar qualification in any of; ITIL Practices (IT Infrastructure Library) Prince 2 Agile Foundation NetSuite Certified Administrator/Developer Experience more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »

depth and reach within the wider organisation to improve working relationships. and Risk management. SPOC for escalations and incident crisis management Ensure adherence to ITIL service management methodology in the delivery of Managed Services. Identify where process gaps exist and work with business stakeholders to review and refine them. Take more »

maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »