Logging cases and following up Front End - JavaScript, CSS, XML and ReactJS or Angular JS is a Nice to have XML De-bugging issues ITIL Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered more »
Gloucester, Gloucestershire, South West, United Kingdom
Searchability NS&D Ltd
time on site, 9-5 shift One-stage interview - high-priority role Experience needed in 2nd line support, networking, Windows/Linux/O365, ITIL, Troubleshooting/Ticketing WHO WE ARE? Our client is a leading world-class engineering and technology consultancy that deliver advanced research, development services, and products … video conferencing equipment support Troubleshooting and ticket actioning - dealing with 'walk-ups' Customer focus and service Windows, Office 365 and Linux experience is advantageous ITIL environments TO BE CONSIDERED…. Please either apply by clicking online or emailing me directly to For further information please call me on 01614166800 or … hearing from you. SERVICE DESK TECHNICAN KEY SKILLS: 2ND LINE/2ND LINE SUPPORT/IT HARDWARE/TICKETING/TROUBLESHOOT/TROUBLESHOOTING/ITIL/LINUX/WINDOWS/OFFICE 365/O365/365/1ST LINE/1ST LINE SUPPORT/SC CLEARED/SC CLEARANCE/ more »
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
Overseeing Technical Support work queue and liaise with Field Support, Networks, Project Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k … Associate (MD-100 & MD-101 or MD-102) Microsoft Azure Certified: Fundamentals (AZ-900) Microsoft Azure Certified: Administrator or AVD (AZ-104, AZ-140) ITIL Foundation qualifications would be desirable Experience building and documenting Processes and workflows Strong communication skills Ability to communicate verbally and in writing in a professional more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
You need to be passionate about continual improvement These skills are desirable Commercial experience Experience in Transport Experience with cameras or other operational technologyITIL V3 or V4 Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters. more »
role, with at least 1-2 years in a supervisory or management position. Proficient in using service management tools, with a strong understanding of ITIL framework and broad knowledge of IT systems and networks. Able to lead and motivate a team, with excellent problem-solving skills, and the ability to more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our … future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support, attend occasional more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Sopra Banking Software Ltd
technical issues and solutions to a wide audience and with varying degrees of technical understanding Experience in using ITSM and Service Desk management tools ITIL/Agile methodology experience is desirable Knowledge or experience of testing, defect management and change/release processes Experience/capability of working as part more »
Cheltenham, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
Incident management activities. Triage support tickets and resolve or escalate where necessary. You will be assisting with user support queries. You will be ensuring ITIL service management processes are followed for all incident and change related activities. Maintaining anti-malware status is up to date across the estate, and ensuring more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Candidate Requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Ascent People
Head of IT, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do more »
the IT Projects portfolio, through the implementation of appropriate test and quality assurance frameworks and processes that integrate with the Project Management Framework and ITIL processes. The role will work with colleagues and key stakeholders across the organisation to define and implement consistent approaches to business acceptance testing to ensure more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
non-technical teams, engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of … and active desire to drive improvements. Demonstrable experience of designing Service Models and successfully delivering these into production. Writing high quality documentation and proposals. ITIL Foundation (either V3 or v4) is desirable Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and more »
Employment Type: Permanent, Part Time, Work From Home
without a negative impact on quality Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment Appreciation of business-critical real-time systems Strong verbal and written skills Candidate must be able to pass background vetting process. Candidate more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
Ross-On-Wye, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Recruit4Talent
successful IT Systems Engineer will demonstrate: Experience in a similar IT/Network/Infrastructure/Systems Engineer role Experience of working in an ITIL based environment Excellent Windows Server and Client skills Excellent understanding of networking, ideally Cisco Ability to collaborate with multiple teams across the company Ability to more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
Highly articulate with excellent verbal and written communication skills Desirable Experience working in Financial Services Qualified to Microsoft AZ-305 (or equivalent) Qualified to ITIL 4 Foundation Interview process The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For the second more »
Employment Type: Permanent, Part Time, Work From Home
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
in a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type more »
develop a high-performing team. A high level of proven experience in IT support, infrastructure management, or related fields, with a strong grasp of ITIL processes to ensure best practices in IT service management. In-depth knowledge and hands-on experience with user experience tooling, particularly with platforms like Nexthink more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other deployment more »
Remote (Cloud Campus), United Kingdom Hybrid / WFH Options
Teleperformance
and written communication skills. • Ability to work with people at all levels both internally and externally, and an excellent team member. • Working experience of ITIL and/or ISO270001 processes and procedures. • Contact Centre knowledge • Exposure to a wide variety of technology, ideally including: Microsoft Windows 10 & 11, Microsoft Office more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Teleperformance
with Anti Virus software and managing cyber security threats · Experience with MS Office Packages. · Experience working with O365 products and services · Working experience of ITIL and/or ISO270001 processes and procedures. · Proactive approach, ability to prioritise and manage own workload · Ability to solve complex problems & participate in continuous improvement. more »
knowledge and expertise in IT infrastructure; Specialist knowledge of server infrastructure, network architecture, telecommunications; Thorough knowledge of structured IT Service Management methodology (such as ITIL) Experience Essential Understanding of Information Security at an academic level and or practical experience of informationtechnology support Experience of the use of IT security more »
qualifications and experience Previous background of working as an IT support position and have the following skill sets: Previous experience of working in an ITIL environment Windows Desktop support using either Windows 10 or Windows 11 Support to Windows Server 2019 and above including system patching and malware updates Create more »
dealing with staff performance and disciplinary issues. Qualifications Essential Masters degree or equivalent experience Prince 2 Practitioner qualification Evidence of continued professional development Desirable ITIL foundation qualification MSP Practitioner qualification Process re-engineering Other Criteria Essential Proven ability to drive projects and initiatives from conception through implementation while improving processes more »