and Senior Network Engineers where required. We are seeking a candidate with a degree level education or equivalent experience. Ideally, you will hold a ITIL v3 qualification or be willing to work towards achieving this. The technical skills required for this role include the ability to diagnose and support issues … raise proposals with the Senior Network Engineers and Operational Manager for Network & Telephony. Person Specification Experience Essential Educated to degree level or relevant experience. ITIL v3 Foundation level qualification desirable or willing to achieve this within 12 months of start. Experience of remote/lone working resolving issues independently, with more »
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Education Essential Educated to degree level in an IT related subject or equivalent experience in an IT Service Desk supervisory/lead role. Desirable ITIL Foundation Certificate or higher Microsoft Certified Professional (MCP) qualification(s) Service Desk Institute (SDI) or industry standard Service Desk certification Institute of Leadership Management (ILM … using and tailoring service systems to meet local policy and procedures Experience of providing support to a large multi-site organisation Knowledge of the ITIL Service Management framework Knowledge of Microsoft Operating Systems and products Knowledge and experience of using a Service Desk software tool (i.e., Service Now) Knowledge and more »
WC1, Bloomsbury, Greater London, United Kingdom Hybrid / WFH Options
NQB Recruitment Solutions
and problem-solving skills. Effective communication and stakeholder management abilities. Familiarity with portfolio/asset management systems is highly desirable. Qualifications: Relevant certifications (e.g., ITIL, PMP, CISSP) are highly advantageous. Proven experience in a similar IT management or IT project management role. Personal Attributes: Proactive and solutions-oriented with a more »
multi-factor authentication (MFA). Familiarity with PowerShell scripting for Microsoft 365 and Intune automation. Understanding of networking concepts and troubleshooting skills Familiarity with ITIL, SRE and DevSecOps best practices Relevant certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert or Microsoft 365 Certified: Modern Desktop Administrator Associate Monitoring/ more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
City of London, London, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
to tune SQL queries. Qualifications: Previous experience as an Oracle DBA or similar position. Strong knowledge of Oracle Database Performance Tuning. Excellent knowledge of ITIL practices and ITSM tools. Good knowledge of UNIX shell or Perl Scripting. Good knowledge of SQL. You will need to have active SC Clearance to more »
City of London, London, United Kingdom Hybrid / WFH Options
ECS Resource Group
as an Oracle DBA or similar position. Excellent skills in setting up data masking. Strong knowledge of Oracle Database Performance Tuning. Excellent knowledge of ITIL practices and ITSM tools. Good knowledge of UNIX shell or Perl Scripting. Good knowledge of SQL. You will need to have active SC Clearance to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer. Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from the UK will be considered for this position. Salary: £35,000 - £40,000 per annum. Applause IT is hiring an experienced Support Developer to … Skills: HTML/CSS, ASP.Net, JavaScript, jQuery, Bootstrap Entity Framework, Oracle, Java, SSRS, SSIS Non-technical Skills: Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. If this role sounds like it could be the right fit for you, APPLY NOW!!!! Support … Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support more »
NN1, Northampton, Northamptonshire, United Kingdom
Hawk Brown Recruitment
experience of working in a fast-paced environment with changing priorities Be confident and have proven ability to execute operations and changes within an ITIL environment Working hours are Monday to Friday 8:30am to 5:30pm. In return our client offers a fantastic working environment, parking on site more »
Frimley, Surrey, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and sponsorships provided for strong candidates without Understanding of Service Design principles and artefacts Ability to engage and run more »
Docker, Kubernetes, Linux etc.) Host based security products (threat detection, mitigations, end user detection and response, micro segmentation, zero trust) Experience working within an ITIL environment, or a structured platform management, in particular change and incident management Professional certifications, e.g., CISSP, CISM, CCNP, CCIE, AWS Certified Security, etc. Key Accountabilities more »
Employment Type: Contract
Rate: £700 - £800/day Outside IR35, Hybrid Working, Long Term
Skills : Experience with remote desktop support tools and software. Knowledge of Active Directory, Group Policy, and other enterprise-level IT management tools. Familiarity with ITIL practices and frameworks. more »
Skills : Experience with remote desktop support tools and software. Knowledge of Active Directory, Group Policy, and other enterprise-level IT management tools. Familiarity with ITIL practices and frameworks. more »
technical and operational strategies. Manage and optimize the support helpdesk operations, ensuring timely resolution of tickets and maintaining service level agreements (SLAs). Utilize ITIL best practices to streamline helpdesk processes and drive operational excellence. Monitor and report on key performance indicators, driving continuous improvement initiatives. Other duties: Cover OOH … 6.00pm calls go to an outsourced answering service who assess call and pass to Engineer/Help Desk Manager on call if required. Qualifications: ITIL qualification is preferred. Proven experience in a senior technical people management role, particularly in an IT helpdesk environment. Strong understanding and experience with ticketing tools more »
quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. The Work No matter the project or customer, your more »
is maintained, serviced, and repaired as required; Take the lead on relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework; Assist with the live implementation of new systems and their consequent maintenance and support, ensuring efficiency, legality and security are maintained; Ability to interpret … AWS or Azure) Telephony Expertise (Avaya or Microsoft Teams Telephony would be perfect, but general telephony is expected) Routing/Switching and Firewall Expertise ITIL understanding Network technology and/or Airwave technology expertise National standards and legislation regarding communications knowledge Must have proven experience and ability to: Manage and more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Be-IT Resourcing Ltd
Experience Required Essential: Line Management Experience: Proven team management skills. Communication Skills: Strong written and verbal communication. Demonstrated experience of handling of service tickets. ITIL Knowledge - Familiarity with ITIL best practices. Azure Active Directory/Entra ID - Proficient administration skills. Strong understanding of AD services. Windows Server 201x: Nice to more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the more »
issues through to resolution. Skills needed for this role: Having strong experience in Networking, Cisco, Juniper Good to have CCNA and good understanding of ITIL process. Provide attention to detail with right first-time attitude. Experience working in a customer facing environment. Please send your CV to (url removed) to more »
pressure. Excellent communication and teamwork abilities. Preferred Skills: Certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator, or similar. Knowledge of ITIL processes and best practices. Apply Today more »
ESX, Horizon) Storage management and administration Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
improvement. You will have indepth experience in Server Administration, Microsoft, Citrix, Azure Active Directory, Teams, AV equipment, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
if Mum kept your merit badges. Leverage your technical background in MS365, AzureAD, Endpoint Manager, Cisco Meraki and Powershell. itscomplicated Showcase your knowledge of ITIL, AWS, Azure, Mimecast and Apple (Macs, iOS etc). showingoffnow Interested in this £55,000 role? We look forward to hearing from you. And remember more »
Previous experience in recruitment, ideally within the IT Service Management or broader IT sector. Knowledge: Strong understanding of IT Service Management concepts, frameworks (e.g., ITIL), and the IT industry. Communication: Excellent interpersonal and communication skills, with the ability to build rapport with candidates and clients. Organization: Strong organisational skills and more »
