ITIL Jobs in the UK

176 to 200 of 601 ITIL Jobs in the UK

IT Incident Manager

London, United Kingdom
Confidential
within Technology This position will require the following: Good experience Incident Management preferably from a similar technical environment. Experience working with a Windows environment. ITIL 4 Qualification. Atlassian, JIRA or Confluence experience is beneficial. Hands on experience with ITSM tools. This is a fantastic opportunity to be at a rapidly more »
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Support Associate

Leatherhead, Surrey, United Kingdom
Hybrid / WFH Options
Confidential
using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »
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IT Service Desk Manager

United Kingdom
Hybrid / WFH Options
Confidential
Overseeing Technical Support work queue and liaise with Field Support, Networks, Project Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k … Associate (MD-100 & MD-101 or MD-102) Microsoft Azure Certified: Fundamentals (AZ-900) Microsoft Azure Certified: Administrator or AVD (AZ-104, AZ-140) ITIL Foundation qualifications would be desirable Experience building and documenting Processes and workflows Strong communication skills Ability to communicate verbally and in writing in a professional more »
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Technical Consultant

United Kingdom
Confidential
future updates. What you can already do An Engineering/Software/Application background with a good knowledge of IT Infrastructure and Cloud delivery ITIL Qualification (preferred) TOGAF (or similar Enterprise Architecture) qualification (preferred) A strong technology background with expertise in a complex manufacturing environment (CPG/FMCG) with knowledge … within a fast-paced business, medium sized organisations. Working in a controlled environment with experience, knowledge, and desire to continuously improve. Excellent knowledge of ITIL framework. So, what s the package? When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on your more »
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Deskside Support Engineer - 5951

Glasgow, Lanarkshire, United Kingdom
Confidential
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
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Senior Infrastructure Engineer

United Kingdom
Confidential
Stay up to date with industry trends, best practices, and advancements in Microsoft Azure cloud technologies Requirements: Microsoft Azure cloud services Office 365 solutions ITIL Interested? If you think you're right for this role, then click the 'Apply Now' button, send us your CV and we'll consider you more »
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Infrastructure Engineer

Newcastle upon Tyne, Northumberland, United Kingdom
Confidential
resolve technical issues. Ability to work as a team member. Understand and use change management systems. Experience configuring and using Linux OS (desirable). ITIL Foundation qualification more »
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Project Manager - Automotive OEM

United Kingdom
Confidential
Engineering or Project Management Industry experience with a first-class understanding of automotive design and engineering Excellent communication, IT, and presentation skills Proficiency in ITIL, Lean, and Sprint methodologies Strong analytical, problem-solving, people management, and project management skills Excellent interpersonal skills for stakeholder engagement Collaborative work ethic for driving more »
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Application Support Engineer

London, United Kingdom
Confidential
of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more please apply for the role with an up to date copy of your CV. more »
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Transformation Lead - DWP

Sunbury, Surrey, United Kingdom
Confidential
Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. Ensure and develop relationship with customers … of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills and drive to push things within and outside more »
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Desktop Engineer - 5943

York, United Kingdom
Hybrid / WFH Options
Confidential
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
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IT Manager (Infrastructure) - Based in UK

Maidstone, Kent, United Kingdom
Confidential
and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »
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Citrix Engineer

Reading, Berkshire, United Kingdom
Confidential
without a negative impact on quality Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment Appreciation of business-critical real-time systems Strong verbal and written skills Candidate must be able to pass background vetting process. Candidate more »
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Support Consultant - Revenues/Local Authority (Business Rates)

United Kingdom
Hybrid / WFH Options
Confidential
of the NEC Entitlements Team, resolving application issues raised on the application solutions and related software components. To ensure support issues are handled using ITIL best practice service processes in an efficient and effective manner. To provide a good level of service to our customers and ensure that complex or … skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIREABLE SKILLS: ITIL v3 Foundation certificate Understand principles of software development within an ISO 9001 accredited environment SQL Knowledge Additional Information Employees of NEC are entitled to the more »
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Service Desk Analyst

Havant, Hampshire, United Kingdom
Confidential
with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »
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3rd Line Service Desk Engineer

London, United Kingdom
Hybrid / WFH Options
Confidential
IT Service Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and more »
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IT Infrastructure Specialist (L2/L3)

London, United Kingdom
Confidential
collaboratively across teams for server and network device configuration/troubleshooting. Liaise with vendors for timely resolution of hardware issues. Implement and adhere to ITIL-based processes for incident, service request, change, and problem management. Provide expert support for Apple products, including MacBooks, iPads, and iPhones, ensuring alignment with security … English, with the ability to explain complex IT concepts in simple terms. Proficient in Cisco networking, Polycom devices, and Apple product support. Familiarity with ITIL framework and processes. Certifications in CCNA, ITIL, MCP preferred, showcasing a strong foundation in networking, service management, and Microsoft technologies.d more »
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Microsoft Dynamics 365 Managed Services Consultant

Newcastle upon Tyne, Northumberland, United Kingdom
Confidential
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
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GSOC (Global Security Operations Center) Incident Response Manager

United Kingdom
Confidential
qualifications Bachelor s degree in a related field (e.g. Computer Sciences, Computer Engineering, Information Technology and Security) or equivalent work experience Significant experience in ITIL based Incident management activities ITIL certification or equivalent experience GCIH certification or equivalent certification or experience Strong communication, reporting and documentation skills, proven ability to more »
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IT Field Services Engineer

United Kingdom
Confidential
including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong more »
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Network Project Manager

Cardiff, Glamorgan, United Kingdom
Confidential
project Desirable IOSH or NEBOSH qualified or suitable experience Possession of a formal qualification in or a least a good working knowledge of current ITIL processes. Must be computer literate and proficient in Microsoft applications. Experience of managing a major project. Experience in managing project staff and profiling financial budgets. more »
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Technical Project Manager

United Kingdom
Confidential
high-quality artefacts. Experience of working on projects with technical, people and process change elements . A thorough understanding of waterfall and agile methodologies (ITIL, a plus). Awareness of change management practices or theory is beneficial. The ability to balance strategic thinking, informed planning whilst being hands-on with more »
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Information Technology Operations Manager

Reading, Berkshire, United Kingdom
Confidential
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
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2nd/3rd Line Support Engineer

United Kingdom
Confidential
be a tech assessment as part of the process. To be considered for this role, you will have: Knowledge of Windows technologies Understanding of ITIL processes Good interpersonal skills and are well organised and practical with a logical, analytical approach to problem-solving. Pays careful, close attention to detail. Has more »
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IT Infrastructure Manager

Northamptonshire, United Kingdom
Confidential
is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »
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ITIL
10th Percentile
£27,500
25th Percentile
£34,000
Median
£48,323
75th Percentile
£62,500
90th Percentile
£76,200