1 to 25 of 32 Remote/Hybrid ITIL Certification Jobs in the UK

CSI Manager

Hiring Organisation
Capgemini
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
improvement initiatives. Work closely with external suppliers, service owners, and client business units to gather feedback and drive improvement initiatives. Promote the adoption of ITIL best practices and other industry standards to enhance service delivery. Training and support for external suppliers on continual service improvement methodologies and tools. Prepare … outcomes to senior management. Ensure that improvement initiatives are effectively managed and integrated into existing processes. Your skills and experience Strong understanding of ITIL framework and continual service improvement principles. Analytical and problem-solving skills. Proven capability to operate across multiple suppliers and complex service environments Ability to influence ...

ASPIRE Global Service Centre - Service Desk L1 L2 Team Leader - Belfast

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across … paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused ...

Observability SME/Architect/Consultant

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Frameworks Business Continuity Principles Service Management & Operations Site Reliability Engineering (SRE) Incident Management Problem Management Major Incident Support IT Operations Service Reliability & Availability Management ITIL Frameworks and Best Practice Consulting & Leadership Stakeholder Management Communication & Presentation Skills Workshop Facilitation Business Analysis Change Management Governance & Reporting Problem Solving & Decision Making Cross … Engineering, or a related discipline. Demonstrable experience in Observability, Monitoring, Service Reliability Engineering, IT Operations, Service Management, Operational Resilience, or Platform Engineering environments. Desirable ITIL Foundation or Advanced ITIL Certifications TOGAF Dynatrace Certification Splunk Certification SRE Foundation PRINCE2, Agile, Scrum, or PMP AWS, Azure ...

Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
Crawley, West Sussex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
balance collaborative supplier management with effective operational governance and accountability. Qualifications Relevant degree in Technology, Business, Service Management, or a related discipline desirable. ITIL certification or equivalent service management qualification essential. Agile, operational governance, or supplier management qualifications advantageous. Benefits Competitive salary and bonus scheme Hybrid working Rentokil ...

Head Of Infrastructure and Cloud - Internal Applicants Only

Location
Greater London, England, United Kingdom
control frameworks including ISO 27001, NIST CSF, CIS Benchmarks and ITIL. Qualifications: Minimum of one below is required: Minimum of one below is required: ITIL V4 Microsoft Certified: Azure Security Engineer Associate Problem Solving and Judgment Customer Focus Planning and Reviewing Performance Focus Communication and Confidence About Us Life ...

Security Operations Engineering Manager

Location
City Of London, England, United Kingdom
Science, Information Technology or a related discipline. Certifications such as CISSP, CCSP, CCSK, GIAC, CREST, Azure Security Engineer, AWS Certified Security – Specialty or equivalent. ITIL certification or experience working within an ITIL-based environment. How We Will Support You At Cynergy Bank, we believe people do their ...

SAP Integration Developer

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

SAP Integration Developer

Location
United Kingdom
OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

Service Desk Operator

Hiring Organisation
Akkodis
Location
Stevenage, England, United Kingdom
clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within Information Technology or relevant field. ITIL certification is desirable. Microsoft 365 fundamentals (understanding of Microsoft cloud solutions). ...

EMEA Technical Delivery Supervisor (Hybrid)

Hiring Organisation
Transaction Network Services
Location
Sheffield, UK
Employment Type
Full-time
technical subject i.e. degree in Telecommunications, Electronic or Network Engineering. Cisco/Juniper/Fortinet Certifications – Minimum associate level, but Professional level is preferred. ITIL certifications. Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred. Has worked with financial applications. Presentation Skills ...

Head of EMEA Infrastructure

Location
Greater London, England, United Kingdom
global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days ...

Atlassian Senior Consultant - ITSM/ESM Practice

Location
Greater London, England, United Kingdom
collaborating with technical consultants, architects, project managers, and commercial teams Experience mentoring or supporting the development of less experienced consultants Atlassian and/or ITIL certifications are a plus Your strengths Strong analytical and problem‐solving skills Excellent facilitation, communication, and stakeholder management abilities Ability to engage confidently with ...

Atlassian Senior Consultant - ITSM/ESM Practice

Location
United Kingdom
collaborating with technical consultants, architects, project managers, and commercial teams Experience mentoring or supporting the development of less experienced consultants Atlassian and/or ITIL certifications are a plus Your strengths Strong analytical and problem-solving skills Excellent facilitation, communication, and stakeholder management abilities Ability to engage confidently with ...

Head of Technology

Location
West of England, England, United Kingdom
build, motivate and develop high-performing teams. Desirable experience Agency, digital services or consultancy experience. AWS experience. ISO 27001 experience. Agile, Scrum, SAFe or ITIL certification. Knowledge of CMS, CRM and digital experience platforms. Experience of our current core web technologies, including Payload, Drupal, WebFlow and Laravel. Experience with ...

Head of IT Service Delivery

Hiring Organisation
Picture More
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new technologies and GenAI Possess exceptional communication skills Similar ...

Service Sustainability Lead

Hiring Organisation
Experis
Location
Nationwide, United Kingdom
Employment Type
Contract
Contract Rate
£425 - £460/day
management, resilience, transformation, or operational risk programmes. Experience within regulated industries, particularly financial services. Programme management qualifications such as PRINCE2, PMP, or Agile certifications. ITIL certification or strong service management knowledge. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. ...

Business Consultant - Incident Management

Hiring Organisation
Undisclosed
Location
City of London, London, United Kingdom
programmes they have led, including specific business outcomes, efficiency gains, cost reductions, service improvements, or resilience enhancements. Desirable Experience Financial Services or Banking experience ITIL certified Operational Resilience programmes Major Incident Management Command Centres ServiceNow, Jira Service Management, PagerDuty, OpsGenie Power BI, Splunk, or related reporting solutions Crisis Management ...

Solutions & Information Architect

Location
Bridgwater, England, United Kingdom
roadmaps and integration designs. Strong stakeholder engagement and communication skills. Experience operating within governance and assurance frameworks. Desirable experience includes: TOGAF and/or ITIL certification. Microsoft Fabric, Databricks or data platform certifications. Experience within nuclear, construction, infrastructure or other highly regulated environments. Knowledge of Information Governance and Records ...

IT Service Delivery Lead

Hiring Organisation
Meraki Talent
Location
Cumbernauld, Scotland, United Kingdom
people, performance and service outcomes. Proven experience leading and developing teams, managing performance and driving employee engagement and capability development. Strong practical experience applying ITIL service management principles, including Incident, Major Incident, Problem, Change Enablement and Service Level Agreements. Demonstrable experience owning service performance and driving continual service improvement … customer insight to improve service quality, colleague experience and operational effectiveness. Experience with modern ITSM platforms and service management tooling. Nice to have: ITIL certification Experience operating within a global or multi-regional organisation Experience of leading service teams through wider target operating model or business change Adoption ...

Oracle Finance Consultant

Hiring Organisation
Akkodis
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£50000 - £80000/annum
diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Service Catalogue Lead (On-Site)

Location
Urmston, England, United Kingdom
inclusive and welcoming environment, for everyone.Your skills and experienceProven experience in Service Catalogue Management, Service Management, or a related ITSM function.Strong understanding of ITIL principles and IT Service Management best practices, with an ITIL qualification desirable.Experience managing and maintaining Service Catalogue and Request Catalogue services within ServiceNow ...

Service Design & Transition Manager

Location
United Kingdom
performance and operational excellence. We're looking for someone with significant experience working within a complex IT service environment and a strong understanding of ITIL Service Management principles. You will ideally have experience defining Service Design and Transition frameworks, introducing new services into live operations and working closely with … within outsourced managed service environments. You will also possess excellent analytical and problem-solving skills, strong organisational abilities and confidence using Microsoft Office applications. ITIL qualifications, experience with change, problem and major incident management, and degree-level education or equivalent professional experience are advantageous. Most importantly, you will demonstrate ...

Service Design & Transition Manager

Hiring Organisation
Sysco
Location
Ashford, Kent, South East, United Kingdom
Employment Type
Permanent
performance and operational excellence. We're looking for someone with significant experience working within a complex IT service environment and a strong understanding of ITIL Service Management principles. You will ideally have experience defining Service Design and Transition frameworks, introducing new services into live operations and working closely with … within outsourced managed service environments. You will also possess excellent analytical and problem-solving skills, strong organisational abilities and confidence using Microsoft Office applications. ITIL qualifications, experience with change, problem and major incident management, and degree-level education or equivalent professional experience are advantageous. Most importantly, you will demonstrate ...

Service Design & Transition Manager

Hiring Organisation
Sysco International
Location
Ashford, south west england, united kingdom
performance and operational excellence. We're looking for someone with significant experience working within a complex IT service environment and a strong understanding of ITIL Service Management principles. You will ideally have experience defining Service Design and Transition frameworks, introducing new services into live operations and working closely with … within outsourced managed service environments. You will also possess excellent analytical and problem-solving skills, strong organisational abilities and confidence using Microsoft Office applications. ITIL qualifications, experience with change, problem and major incident management, and degree-level education or equivalent professional experience are advantageous. Most importantly, you will demonstrate ...

Industry Consulting Snr. Consultant

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
Ensure artifacts, checks, and rollback plans are in place. Track release metrics and drive post-release reviews. Qualifications & SkillsBachelor's in CS/IT; ITIL certification a plus. CI/CD tooling, environment management, risk controls, incident coordination. Experience6–9+ years releasing web/mobile products and services. ...