Customer Solutions Manager - TikTok Shop
- Location
- Greater London, England, United Kingdom
Guide merchants in discovery, design and implementation to integrate e-Commerce systems with the TikTok platform. Provide expert advice based on industry best practices, integration patterns and product knowledge of the TikTok platform and target platform, such as Salesforce Commerce Cloud, Shopify, Netsuite, API, etc. Align merchants, technology … partners, and system integrators to implement successful integrations at macro and micro design phases. Ensures adherence to integration standards, policies and governance. Collaborate with clients, technical support and engineering teams in customer issue diagnosis and resolution. Gather learnings and market feedback. Provide market insight to guide product roadmap. Scale ...