of EDI partner relationships. Experience with Value Added Networks (VANS) and EDI mailboxes. Excellent communication skills (verbal and written). Proven experience providing direct customer support including problem analysis, issuetracking, escalation and resolution. Superior troubleshooting and problem-solving abilities. Ability to work in a fast-paced environment with little direct supervision. Proven knowledge of EDI including mapping More ❯
communication, improving transparency, and radiating information. Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issuetracking, technical debt, Scrum event formats, backlog management, etc). Desirable Skills: A recognised Scrum Master certification; CSM, PSM I, PSM II. Prior experience on a Scrum team. More ❯
tools such as DOORS ·Technical mindset with the ability to work from fundamental engineering principles ·Collaborative, working effectively across teams & departments to deliver on time & to quality. ·Experience in issuetracking, defect reporting and root cause analysis. ·Collaborative, working effectively across teams & departments to deliver on time & to quality. Experience with Devops and SCM tools such as GIT More ❯
communication, improving transparency, and radiating information Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issuetracking, technical debt, Scrum event formats, backlog management, etc) Desirable Skills A recognised Scrum Master certification; CSM, PSM I, PSM II Prior experience on a Scrum team Familiarity More ❯
platform performance, incident resolution, and system resilience, minimizing downtime risks while enabling seamless scaling. Enhances Service & Client Satisfaction: By leading a high-performing support team, this role ensures faster issue resolution, better onboarding for new contracts, and an improved user experience across all platforms. Supports OCU’s Strategic Growth Goals: This role is critical for integrating new acquisitions, managing … working knowledge of ITSM tools (e.g., ServiceNow, Jira, Fresh Service) and best practices for incident, problem, and change management. • Hands-on experience with Azure DevOps or similar tools for issuetracking, release management, and CI/CD pipeline monitoring. • Experience managing complex escalations, vendor relationships, and third-party support engagements to ensure timely issue resolution. What We More ❯
WAVE, Pa11y, Lighthouse, and Siteimprove . Assistive technology platforms, including NVDA, JAWS, VoiceOver , and TalkBack . Design and prototyping tools including Figma, Sketch, and Adobe XD with accessibility plugins. Issuetracking tools such as Jira and GitHub, with accessibility tracking integrations. Documentation and reporting tools for accessibility statements, WCAG audit results, and VPATs. More ❯
London, England, United Kingdom Hybrid / WFH Options
CoreTRM
world and processes of commodity trading. Responsibilities Provide Level 1 and Level 2 support via email, IM, and phone to existing clients. Log all support issues in the company issuetracking system. Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement. Perform ongoing configuration of support issues. Work with new clients to ensure More ❯
and anomalies. Your contributions will keep our systems capable of serving our customers. These systems provide mission critical communications with Kuiper satellites. Ground terminals include state of the art tracking antennas, modems, and innovative support systems. About The Team The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and … site support. Ability to solve problems at their root, stepping back to understand the broader context. Ability to write and review accurate and complete support procedures, system documentation, and issuetracking entries. Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience Preferred Qualifications Experience with satellite communications earth stations or network development, deployment, and More ❯
understanding of the localization process. Good user experience of standard software, such as Windows and Office applications. Good user experience of standard CAT tools, e.g. XTM, SDL Studio, and issuetracking and query management tools, e.g. JIRA Ability to learn new localization tools and applications quickly. Excellent interpersonal, written and verbal communication skills. Excellent knowledge of terminology used More ❯
or agency-side Proven experience of building effective relationships with both internal and external stakeholders, both domestically and internationally Working knowledge of Agile methodology and SCRUM processes Experience with issuetracking software (e.g. JIRA) Awareness of roadmapping tools beneficial (e.g. Roadmunk) Demonstrable experience in working to and achieving project milestones Solution driven approach to problem solving with the More ❯
to log issues concisely In-depth knowledge of HTML, CSS Ability to stay informed about relevant technology trends and developments and pick up systems and workflows quickly Experience with issuetracking software 2+ years experience working with the latest versions of macOS and iOS Experience using VMs and simulators Experience developing websites either in-house or in a More ❯
Awareness: Understanding of Agile methodologies (Scrum/Kanban) and their practical application. Communication Skills: Good written and verbal communication skills in English. Tool Familiarity: Familiarity with project management or issuetracking tools (e.g., Jira). Relationship Skills: Ability to build positive working relationships with team members. Proactive Approach: A willingness to learn and contribute actively to project success. More ❯
month fixed term contract, to oversee operational metrics, manage projects, and drive collaboration across teams. This role requires strong analytical skills, organizational abilities, and effective communication. Key Responsibilities: Headcount Tracking: Monitor changes in attrition and new hires. IssueTracking: Manage the Broker Issue Tracker, ensuring timely updates and resolution. Reporting & Presentations: Prepare and deliver MIS reports More ❯
support to the Project Manager across all phases of the project lifecycle Own and manage project communication workflows, ensuring key stakeholders are informed and aligned Assist in scheduling meetings, tracking actions, maintaining documentation, and monitoring timelines Coordinate across teams to ensure consistent reporting, issuetracking, and escalation processes Support Agile project ceremonies (stand-ups, retrospectives, planning sessions More ❯
support to the Project Manager across all phases of the project lifecycle Own and manage project communication workflows, ensuring key stakeholders are informed and aligned Assist in scheduling meetings, tracking actions, maintaining documentation, and monitoring timelines Coordinate across teams to ensure consistent reporting, issuetracking, and escalation processes Support Agile project ceremonies (stand-ups, retrospectives, planning sessions More ❯
support to the Project Manager across all phases of the project lifecycle Own and manage project communication workflows, ensuring key stakeholders are informed and aligned Assist in scheduling meetings, tracking actions, maintaining documentation, and monitoring timelines Coordinate across teams to ensure consistent reporting, issuetracking, and escalation processes Support Agile project ceremonies (stand-ups, retrospectives, planning sessions More ❯
London, England, United Kingdom Hybrid / WFH Options
GoDaddy
an emphasis on Benefits. Our team of HRIS Analysts is dedicated to helping provide tier 2 support, working with our workstream leads collecting requirements for system improvement requests, and tracking completed support cases. You will be involved in our Workday roadmap as we expand our global presence and provide an outstanding employee experience! What you'll get to do... … include... 3+ years of experience supporting Workday HCM system Strong understanding and experience testing with one or more of the following modules: Payroll, Talent, Leaves, Benefits, Compensation, Performance, Time Tracking, Leave of Absence with a priority of Benefits Good communication and process improvement skills Strong organisational skills and project management experience Exceptional focus on detail and capability to consistently … deliver precise data You might also have... Experience with release management and optimisation Experience with Jira-issuetracking software We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health More ❯
and anomalies. Your contributions will keep our systems capable of serving our customers. These systems provide mission critical communications with Kuiper satellites. Ground terminals include state of the art tracking antennas, modems, and innovative support systems. About the team The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and … site support. Ability to solve problems at their root, stepping back to understand the broader context. Ability to write and review accurate and complete support procedures, system documentation, and issuetracking entries. Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience PREFERRED QUALIFICATIONS Experience with satellite communications earth stations or network development, deployment, and More ❯
and track significant issues impacting the community using internal and external task management tools. Identify and document feature requests and potential product improvements for future development. Analyze and refine issuetracking dashboards to provide actionable insights. Prepare and present reports on support system performance, issue resolution metrics, and common user challenges. Maintain and update help documentation to More ❯
is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issuetracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is … data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a More ❯
London, England, United Kingdom Hybrid / WFH Options
Charles Tyrwhitt
initiative, and require minimal guidance. You will participate in estimating work, own tasks through the development cycle, and resolve complex defects during testing phases. Knowledge of DevOps practices, including issuetracking, source control, continuous integration, testing, and deployment, is essential. You should perform thorough unit and integration testing to ensure quality and stability. What you can expect from More ❯
Broad knowledge of programming languages, paradigms, and compiler concepts. Ability to work collaboratively, communicate technical ideas clearly, and write clean, maintainable code. Familiarity with collaboration tools (e.g., version control, issuetracking) and development tools (e.g., debugger, profiler, testing frameworks). A 2:1 or higher degree in Computer Science , Mathematics , Engineering , or a related discipline. Ability to read More ❯
audit and risk assessment frameworks. Strong attention to detail. Ability to manage multiple audits simultaneously, engage with cross-functional teams, and ensure structured execution. Proficiency in audit management tools, issuetracking systems, and data analysis tools. Excellent written and verbal communication skills, with experience presenting to senior stakeholders. Ideally, you will live within a commutable distance to the More ❯
reporting outputs for executive audiences. Strong business acumen and understanding of programme financial management and benefits realisation. Excellent written and verbal communication skills. A strong foundation in risk management, issuetracking, and decision escalation Diversity at Arup: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and More ❯
desk and process level, ensuring control mapping aligns with business workflows and regulatory obligations. Design and implement key business process controls (manual and automated), with ongoing performance testing and issuetracking in collaboration with control owners. Oversee first line control design and operating effectiveness across the trade life cycle, including order capture, execution, and post-trade processing. Perform More ❯