1 to 25 of 26 Knowledge Management Jobs in the UK with Remote Work Options

be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Extensive online/knowledge management systems experience and a solid understanding of content creation and engagement within the online learning space High level of IT knowledge … and react to challenges. A proactive and positive attitude. The ability to prioritise and project manage Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in the heart of Worcester City more »

the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledge management, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »

Knowledge Manager Location – Hybrid Working (Keynsham, Bristol) Healthy animals and happy owners – that’s the goal. We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations … globally. We are looking for a Knowledge Manager to join us in our mission and support, administer, and develop the Zendesk platform used within our organisation. You will also be responsible for designing, developing, and maintaining custom applications and integrations for the Zendesk platform. You’ll have the opportunity … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk Knowledge Manager your primary responsibility is to encourage correct and widespread usage of more »

Knowledge Manager Location – Hybrid Working (Keynsham, Bristol) Healthy animals and happy owners – that’s the goal. We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations … globally. We are looking for a Knowledge Manager to join us in our mission and support, administer, and develop the Zendesk platform used within our organisation. You will also be responsible for designing, developing, and maintaining custom applications and integrations for the Zendesk platform. You’ll have the opportunity … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk Knowledge Manager your primary responsibility is to encourage correct and widespread usage of more »

regulatory affairs role and will need a degree (or equivalent) in food science, food law, regulatory affairs or similar. You will have in depth knowledge of food law acquired in a commercial, enforcement or policy setting environment along with a deep understanding of food regulations and of Codex Alimentarius … FAO, WHO, and WTO provisions. The Head of Regulatory will be responsible for the development and the implementation of the regulatory compliance management strategy in line with company goals and objectives. This is an ideal opportunity for someone looking to join a trusted partner to blue chip companies across … the globe. The Head of Regulatory Role: · Accountable for developing and implementing the company’s regulatory management strategy in line with business goals and objectives. · Leading and developing the business plan for Horizon Scanning Management and identifying changes in legislation and guidance for key countries as well as more »

the time but will need to attend client sites when needed, work from the office or attend company training and events. • Keep the Service Knowledge Management System up to date. • Have the opportunity to work on various client and proactive projects. 3. What you will need: The successful … verbal communication skills • Prioritising and managing many open cases at one time. • Able to work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows 10/11, MacOS and Active Directory, and experience with … Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who are we more »

you think you have the ability to work in a challenging but equally rewarding NHS IT environment? With your strong technical experience and a knowledge of our Trust, you will develop within this role to ensure you can provide desktop/telephony support to all employees. If that appeals … directly with the customer. You must be proficient in providing 1st line support across the End User Compute estate and also 1st line support knowledge of Networks, Servers, mobile technology. This post is one of a number at this level and will provide support to users at all Trust … to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to more »

the use of AI technology within the team and working with the firm’s Innovation Partner on the development of new products & services. Whilst knowledge management, know-how and training will inevitably sit as a core foundation and base of this role; the position shifts itself away from … the more traditional view and focuses on driving change through ‘horizon scanning’ and feeding updates and knowledge into innovation and tech. Candidates will ideally have regulatory and contentious/litigation experience. We’re looking for someone who loves what they do, who keeps their finger on the pulse with more »

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We … agreement for project. Aligns project targets with customer strategy (e.g. product portfolio, technology roadmap). Drives a continuous improvement culture including e.g. reuse, cooperation, knowledge management, lessons learned. Ensures appropriate Project documentation. Incorporates customer feedback during project execution Professional accreditation with recognised body such as APM, PMI (Chartered … Member) APM PMQ/PPQ, Prince2 or equivalent Bachelor's degree in Engineering, Project Management, or a related field. more »

or permanent placement at the end of the project. This role will be pivotal in the development and implementation of the company’s new knowledge management system which will be used globally by the entire workforce. Some of what you will be doing: Collaborate with the Data Architect … to shape and execute the organisation's knowledge architecture strategy, aligning it with overarching goals. Engage stakeholders to pinpoint knowledge management needs and aid in crafting tailored solutions. Establish and uphold standards for taxonomy, metadata, and ontology to uphold the integrity and consistency of knowledge assets. … Contribute to the creation and deployment of knowledge management systems and tools, guided by the Knowledge Architect. Provide teams with guidance on leveraging knowledge resources and adopting best practices. Assist in tracking and analysing knowledge usage metrics to unearth areas for enhancement, in collaboration with more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects … work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates … on other matters including state of business, escalation updates, opportunity discoveries and executions Product Enablement and Knowledge Management Acquire knowledge and maintain certification for all relevant marketing technologies Conduct product demonstration of the marketing technologies and/or other FiveStones products and services What do you need more »

the time but will need to attend client sites when needed, work from the office or attend company training and events. • Keep the Service Knowledge Management System up to date. • Have the opportunity to work on various client and proactive projects. 3. What you will need: The successful … verbal communication skills • Prioritising and managing many open cases at one time. • Able to work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows 10/11, MacOS and Active Directory, and experience with … Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who are we more »

key performance indicators (KPIs) and drive continuous improvement initiatives. Coordinate training programs to ensure that service desk team members have the necessary skills and knowledge to effectively support customers. Provide ongoing coaching and mentoring to team members, helping them develop their technical skills and customer service capabilities. Efficiently manage … resources, including staffing levels, workload distribution, and skill utilization, to ensure optimal service desk performance. Implement knowledge management practices to capture, organize, and share valuable information and expertise within the service desk team. Develop knowledge bases, documentation, and self-help resources to empower team members and enhance … problem-solving capabilities. Encourage collaboration and knowledge sharing among team members to foster a culture of continuous learning and improvement. Your key skills: Minimum of 3 years of hands-on experience in a leadership role within a service desk or technical support environment. Industry certifications such as advanced ITIL more »

and reporting support and production of necessary materials - Work closely with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer … resolved at 1st or 2nd Line Essential Skills: - Demonstrable work-based IT experience equivalent to SCQF level 7, or be educated to HNC level - Knowledge and experience in Active Directory, Azure AD, PowerShell, Exchange Online, SharePoint Online, Azure, Office products, Security and Compliance Centre, RMS, Intune and Teams - Good … to be innovative especially when looking for solutions taking value for money into account - Flexible and proactive Desirable Skills: - Relevant Microsoft Certification - ITIL Foundation - Knowledge and experience of System Centre Configuration Manager (SCCM) - Desire to widen area of expertise and to look for personal development opportunities If you would more »

data. We are building a system of intelligence empowered by AI-driven automation and analytics: a category-defining product that supercharges users to extract knowledge and put it to work. Backed by top international venture funds and a stellar group of angel investors, we are a team of technologists … is invited to join. Your responsibilities Join us in the role of ML Engineer and play a crucial part in developing our AI-driven knowledge management product. Your responsibilities will include: Contributing to the development of new generative AI features and addressing complex problems, such as multi-hop … and retrieval. Experienced with foundational Language Models (SLM/LLMs) in production environments. Strong NLP skills. Contribution to open source projects. Experience in building Knowledge Graphs and in GNNs. Qualifications Holding a Master's degree in Computer Science or a related field or possessing similar practical experience. A minimum more »

Job Description The Knowledge management Lead will be responsible for driving knowledge management within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit Knowledge Management and Learning from Experience strategy by supporting the … and share learning from the projects. they will also assure the senior leadership team that appropriate steps are being taken to with respect to knowledge management. The Knowledge Management Lead will also be responsible for interfacing with members of the knowledge management community outside of … Major Infrastructure Projects to assure alignment with the wider business and sharing of knowledge as appropriate. There is a portfolio of works for the next 10 – 15 years improving the capabilities of the dockyard in support of maintaining Royal Naval vessels in and out of the water. The majority more »

Knowledge Management Team Lead - Remote (UK) Salary: up to £50,000. About the Company We're a leading innovator in commercial software solutions designed specifically for IT service and cloud computing providers. The Opportunity We're seeking a passionate and experienced Knowledge Management Team Lead to … spearhead the development and ongoing success of our knowledge platform. In this leadership role, you'll play a pivotal role in fostering efficient knowledge sharing and documentation across our organization and with valued clients. What You'll Do Lead the management, curation, and continuous improvement of our … knowledge platform, ensuring accessibility, relevance, and user-friendliness. Champion best practices for creating, sharing, and updating internal and external documentation. Oversee the creation, review, and update of software product documentation, collaborating with stakeholders across the company. Develop and implement a comprehensive knowledge roadmap, ensuring both new and existing more »

US law firm is expanding their Knowledge Management/Professional Support Lawyer function and is hiring a new Knowledge Lawyer (UK Tax) to join their Tax Department: Hybrid working 3/2 Salary will be between £130-200K+ dependent upon experience Open to both Knowledge experience or candidates wanting to move in to a Knowledge based role – Tax experience essential Knowledge Lawyer (UK Tax) Requirements: Our client is looking for a candidate who wants to be or already is a Knowledge Lawyer with a 3 to 8+ year PQE proven track … record in Tax, ideally from a recognised London based law firm. In this role the Knowledge Lawyer (UK Tax) will support the UK Tax team in all aspects of knowledge and technical knowhow, which will include: monitoring UK tax legislative changes and case law developments; creating, improving and more »

members to thrive in this environment and expect everyone to be accountable to our values, and one another. Job Purpose The font of all knowledge in the Microsoft Solutions discipline, this role is for a specialist in Microsoft technologies, covering both Azure and M365 services as well as infrastructure … of all Microsoft professional services projects and ongoing programmes across the Stridon client base including: Azure services Microsoft 365 services Infrastructure Cyber security Identity Management Application To be the subject matter expert on all matters related to Microsoft Solutions including Azure, M365 and Windows Server related services across the … Stridon infrastructure Responsible for deployment, configuring, and management of deliverables across all client solution implementations including ADDS, Certificates, Certificate Authorities, DNS, DHCP, DFS, File System, Group Policy, Radius, Exchange, SharePoint, Federation, Web Services and SQL Provide subject matter expertise and manage Stridon internal applications Manage Remote Management and more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

Experienced using SIEM platforms and development of use cases. In addition, experience with Splunk core enterprise, enterprise security experience from both an engineering and knowledge management perspective. Extensive experience with log aggregation, building use cases, validating false positives, sys log collectors. Provide solution support to the implementation of more »

Knowledge Support Manager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in Knowledge Management , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to … embed these methodologies across our Examiner (internally known as Associates) Community. Purpose Leading a team of two Training Subject Matter Experts, you will bring knowledge management to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for … you? Shape and roll out Knowledge Management across the organisation. Strategic influence and impact. Professional and personal development at your fingertips . Supportive and driven peer group and senior leadership team. Access to a pension which would see you paying in 7% and AQA contributing 11.5%. Life more »

duties of the job You must be proficient in providing first line support across the End User Compute estate and also first line support knowledge of Networks, Servers and mobile technology. This post is one of a number at this level and will provide support to users at all … to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to … join us! About us The Trust has a number of programmes aimed at digitally enabling our clinical services. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering more »

the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care. … meeting minutes/notes and ensuring all project documentation , actions plans and templates are up to date. Develop and maintain an effective and efficient knowledge management system to contain all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence … Evidence of continual professional and personal development. Desirable Experience in the delivery of training. CIPD/Studying towards Foundation Prince2 Qualification or appropriate Project Management qualification. Advanced Microsoft or Analytical qualification. Experience within a workforce and OD field, administrative processes and human resources planning. Skills Essential Excellent analytical and more »