51 to 75 of 87 Knowledge Management Jobs in the UK

and reporting support and production of necessary materials - Work closely with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer … resolved at 1st or 2nd Line Essential Skills: - Demonstrable work-based IT experience equivalent to SCQF level 7, or be educated to HNC level - Knowledge and experience in Active Directory, Azure AD, PowerShell, Exchange Online, SharePoint Online, Azure, Office products, Security and Compliance Centre, RMS, Intune and Teams - Good … to be innovative especially when looking for solutions taking value for money into account - Flexible and proactive Desirable Skills: - Relevant Microsoft Certification - ITIL Foundation - Knowledge and experience of System Centre Configuration Manager (SCCM) - Desire to widen area of expertise and to look for personal development opportunities If you would more »

Stay updated on technological changes and customer needs. Design and improve processes to meet customer requirements. Quality Assurance: Maintain and develop processes, equipment, and knowledge management databases. Implement system and procedural improvements. Manage documentation for process control and training. Ensure product specification accuracy and confidentiality. Lead problem resolution … and Nadcap approvals. Degree in Engineering, Materials, or Chemistry. Quality Improvement qualification/training is desirable. Background in aerospace/engineering/manufacturing. Team management and supply chain resolution experience. Proficient in quality improvement and process optimisation (Lean, Six Sigma). Strong project management and problem-solving skills. more »

data. We are building a system of intelligence empowered by AI-driven automation and analytics: a category-defining product that supercharges users to extract knowledge and put it to work. Backed by top international venture funds and a stellar group of angel investors, we are a team of technologists … is invited to join. Your responsibilities Join us in the role of ML Engineer and play a crucial part in developing our AI-driven knowledge management product. Your responsibilities will include: Contributing to the development of new generative AI features and addressing complex problems, such as multi-hop … and retrieval. Experienced with foundational Language Models (SLM/LLMs) in production environments. Strong NLP skills. Contribution to open source projects. Experience in building Knowledge Graphs and in GNNs. Qualifications Holding a Master's degree in Computer Science or a related field or possessing similar practical experience. A minimum more »

guidelines, including adherence to code standards and user interface design guidelines. Assist in the preparation of systems and user documentation. Contribute to and maintain knowledge management systems. Liaise with software vendor support services to ensure incidents are resolved within agreed Service Levels, escalating when required. Continually update skills … relevant technologies. About you: Previous experience in a similar Application Service Desk or support role. Proficiency in providing 1st and 2nd line software support. Knowledge of software development practices, including coding standards and user interface design. Experience working with API Tools (e.g. Postman) Solid understanding of SQL or demonstrable more »

guidelines, including adherence to code standards and user interface design guidelines. Assist in the preparation of systems and user documentation. Contribute to and maintain knowledge management systems. Liaise with software vendor support services to ensure incidents are resolved within agreed Service Levels, escalating when required. Continually update skills … relevant technologies. About you: Previous experience in a similar Application Service Desk or support role. Proficiency in providing 1st and 2nd line software support. Knowledge of software development practices, including coding standards and user interface design. Experience working with API Tools (e.g. Postman) Solid understanding of SQL or demonstrable more »

projects of varying value concurrently, managing direct reports and also contributing to general wider business responsibilities. Responsibilities To deliver high calibre and professional cost management services across the Commercial Offices space. Be a leader of both internal teams and external parties. Manage and develop client relationships & representing the office … re-positioning of Commercial Office Space etc. Ability to advise clients and stakeholders on procurement & contract strategy. Undertake data collection to support benchmarking and knowledge management. Experience of delivering high quality services from inception to completion. Enthusiastic, proactive and self-motivated. Very good communication skills. Flexible and have the … ability to work to deadlines. Good knowledge of Microsoft Office products. Willing to integrate into a dynamic, engaged and supportive team. Qualifications MRICS qualified candidates with experience and clients within the Offices sector is preferred. The successful candidate will take a lead role in the delivery of high-profile more »

Job Description The Knowledge management Lead will be responsible for driving knowledge management within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit Knowledge Management and Learning from Experience strategy by supporting the … and share learning from the projects. they will also assure the senior leadership team that appropriate steps are being taken to with respect to knowledge management. The Knowledge Management Lead will also be responsible for interfacing with members of the knowledge management community outside of … Major Infrastructure Projects to assure alignment with the wider business and sharing of knowledge as appropriate. There is a portfolio of works for the next 10 – 15 years improving the capabilities of the dockyard in support of maintaining Royal Naval vessels in and out of the water. The majority more »

Knowledge Management Team Lead - Remote (UK) Salary: up to £50,000. About the Company We're a leading innovator in commercial software solutions designed specifically for IT service and cloud computing providers. The Opportunity We're seeking a passionate and experienced Knowledge Management Team Lead to … spearhead the development and ongoing success of our knowledge platform. In this leadership role, you'll play a pivotal role in fostering efficient knowledge sharing and documentation across our organization and with valued clients. What You'll Do Lead the management, curation, and continuous improvement of our … knowledge platform, ensuring accessibility, relevance, and user-friendliness. Champion best practices for creating, sharing, and updating internal and external documentation. Oversee the creation, review, and update of software product documentation, collaborating with stakeholders across the company. Develop and implement a comprehensive knowledge roadmap, ensuring both new and existing more »

business and technical requirements and the ability to bridge the gap between the two Full project life-cycle experience Business Analysis experience - with demonstrable knowledge of different project life cycles: waterfall, agile; with hands on experience in agile (Scrum) Experience of working in matrix environment and able to provide … and winning trust of relevant business/IT stakeholders Previous experience of working in a similar capacity in other Consultancy or Insurance Industry Excellent knowledge in London Market insurance covering both Lloyds & Company market, up to date with Blueprint-2 market initiative, London Market messages, ACORD, ECF2, Subscription risk … processing, Premium management, Premium & Claims settlements, Delegated Authority business, Prop & Non-Prop Treaty processing, Statutory Reporting. Personal Attributes: A best practice practitioner Business Analyst (BA), with outstanding full project lifecycle Business Analysis skills Able to work on simultaneous projects Comfortable working in a team, building strong relationships with clients more »

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

US law firm is expanding their Knowledge Management/Professional Support Lawyer function and is hiring a new Knowledge Lawyer (UK Tax) to join their Tax Department: Hybrid working 3/2 Salary will be between £130-200K+ dependent upon experience Open to both Knowledge experience or candidates wanting to move in to a Knowledge based role – Tax experience essential Knowledge Lawyer (UK Tax) Requirements: Our client is looking for a candidate who wants to be or already is a Knowledge Lawyer with a 3 to 8+ year PQE proven track … record in Tax, ideally from a recognised London based law firm. In this role the Knowledge Lawyer (UK Tax) will support the UK Tax team in all aspects of knowledge and technical knowhow, which will include: monitoring UK tax legislative changes and case law developments; creating, improving and more »

cases, prioritize based on urgency and problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with … configuration changes. Communication and Updates: Keep customers informed about case progress and resolution via telephone and Salesforce updates, ensuring transparency and maintaining customer satisfaction. Knowledge Management: Contribute to the creation and modification of knowledge articles to facilitate self-service and enhance support efficiency. Customer Relationship Management … telephone manner. Excellent problem-solving skills. An ability to adapt to changing priorities. Organisational skills. Quick learner who is motivated to pick up new knowledge Payroll or HR knowledge (Desirable) Support centre experience (Desirable) Benefits to support you personally and professionally Alongside the opportunity to work with an more »

Incident Team Manage threats to application assets Protect and maintain AXA XL’s Intellectual Property Ensure all processes are documented and maintained Develop change management strategies and approaches and assist business partners with readiness and change implementation Provides audit support for both internal and external assessments; Articulates policies and … operational area. Significant leadership experience in insurance and IT Insurance market experience, particularly with common market products such as Genius Budget, supply, and resource management for in scope applications and services Hold suppliers accountable for performance against Service Levels Ensure appropriate SoWs/SLAs exist for all development vendor … engagements Measurable improvements in service delivery over time High customer confidence in delivery capability Internal and external audit support Risk identification and mitigation Knowledge Management strategy for process, training and applications Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Stakeholder management more »

information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: * Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. * Own the management of more »

s content editors Assist with the ongoing maintenance and review of the firm’s legal taxonomies Help to optimise use of the firm’s knowledge systems in order to deliver accessible and high quality know how to the firm’s lawyers; Provide advice and support on how to use … the technology solutions and platforms; CANDIDATE REQUIREMENTS A minimum of one year’s experience of working in a knowledge management role in a legal, corporate or professional service environment; Experience of working with knowledge systems and/or digital content management systems An undergraduate degree, similar more »

members to thrive in this environment and expect everyone to be accountable to our values, and one another. Job Purpose The font of all knowledge in the Microsoft Solutions discipline, this role is for a specialist in Microsoft technologies, covering both Azure and M365 services as well as infrastructure … of all Microsoft professional services projects and ongoing programmes across the Stridon client base including: Azure services Microsoft 365 services Infrastructure Cyber security Identity Management Application To be the subject matter expert on all matters related to Microsoft Solutions including Azure, M365 and Windows Server related services across the … Stridon infrastructure Responsible for deployment, configuring, and management of deliverables across all client solution implementations including ADDS, Certificates, Certificate Authorities, DNS, DHCP, DFS, File System, Group Policy, Radius, Exchange, SharePoint, Federation, Web Services and SQL Provide subject matter expertise and manage Stridon internal applications Manage Remote Management and more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

deep understanding of programming, cloud-based infrastructures, and cybersecurity best practices is critical for this role. You will also be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of … in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you! Salary and working hours : £30,000 Full time, including out-of-hours … will be responsible for: Booking system maintenance and improvements : Ensuring the booking system remains in good condition and evolves to meet changing needs. IT management : Administering the entire cloud-based IT infrastructure, including technically onboarding and offboarding new team members, managing cloud-based backups, managing organisation-owned devices, ensuring more »

Experienced using SIEM platforms and development of use cases. In addition, experience with Splunk core enterprise, enterprise security experience from both an engineering and knowledge management perspective. Extensive experience with log aggregation, building use cases, validating false positives, sys log collectors. Provide solution support to the implementation of more »

Knowledge Support Manager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in Knowledge Management , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to … embed these methodologies across our Examiner (internally known as Associates) Community. Purpose Leading a team of two Training Subject Matter Experts, you will bring knowledge management to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for … you? Shape and roll out Knowledge Management across the organisation. Strategic influence and impact. Professional and personal development at your fingertips . Supportive and driven peer group and senior leadership team. Access to a pension which would see you paying in 7% and AQA contributing 11.5%. Life more »

duties of the job You must be proficient in providing first line support across the End User Compute estate and also first line support knowledge of Networks, Servers and mobile technology. This post is one of a number at this level and will provide support to users at all … to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to … join us! About us The Trust has a number of programmes aimed at digitally enabling our clinical services. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering more »

the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care. … meeting minutes/notes and ensuring all project documentation , actions plans and templates are up to date. Develop and maintain an effective and efficient knowledge management system to contain all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence … Evidence of continual professional and personal development. Desirable Experience in the delivery of training. CIPD/Studying towards Foundation Prince2 Qualification or appropriate Project Management qualification. Advanced Microsoft or Analytical qualification. Experience within a workforce and OD field, administrative processes and human resources planning. Skills Essential Excellent analytical and more »

with its requirements, continually seeking opportunities to further enhance overall performance Supporting the enhancement of Engineering SQEP to meet current and future requirements, budget management, and training delivery planning and execution Proactively engage in the coaching and development of all staff, presenting at formal training events, participating in knowledge acquisition and sharing and continually giving constructive and challenging feedback during the course of assurance activities as appropriate Co-ordination of Knowledge Management activities Ensuring that Engineering competency is documented and assessed and training needs identified as an output of functional engagement and competency reviews Your skills … relationships with internal and external stakeholders. Experience of identifying, developing, monitoring and implementing Training solutions. Desirable: Experience of working within an Engineering environment Working knowledge of MS Office Degree or expereicne in related field Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and more »

policies, procedures and learning materials are updated and maintained. Ordering and receiving stock for the IG department. Provide support for the Trusts Information asset management platform and keep entries regularly updated. Maintain and log Information Governance and Caldicott enquiries and keep the teams knowledge management database up … a range of internal and external stakeholders Good written communication skills (eg minutes of meetings, basic web copy, collation of existing guidance) Desirable Event Management Ability to undertake thematic analysis of risks, incidents and other compliance elements Keen to work with people and build relationships Good all round IT … present material on technical subjects in an engaging and easily understood way to all staff. Desirable Keen to work with people and build relationships knowledge Essential Experience of working in the field of Governance or similar governance/compliance area. Desirable Databases and data software Disclosure and Barring Service more »

install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset management Knowledge management Daily system checks The role will require the following: A technical background, including: Active more »