prem infrastructure including, networking, servers, wifi, devices and classroom technology Strong experience in developing a cloud strategy and coordinating the adoption process. Experience with mobiledevicemanagement (MDM) and application management concepts. Experience with identity and access management (IAM) principles and best practices. Strong understanding … Ability to multitask and manage a large and varied workload and demonstrate high levels of self-organisation. In-Depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery Excellent interpersonal skills, able to effectively communicate with and influence both internal and external stakeholders, up to more »
deployment • Good verbal communication: ability to communicate to all levels • Good written communication: concise and accurate call logging, documentation and email correspondence • Good time management/organisational skills • Work well as part of a team or independently • Driving licence essential to provide support across the large site and surrounding … satellite sites Desirable skills/qualifications: • Microsoft Windows 7/10 training and certification • Active Directory management • Understanding of SCCM • Understanding of Mobile Iron or similar mobiledevicemanagement platforms • Understanding of McAfee EP As an Company Employee you will benefit from: • Flexible benefits including more »
Weston-Super-Mare, Somerset, South West, United Kingdom
Reed Technology
administering and maintaining corporate LAN Experience in the areas of Network Designing and Implementation Maintenance of the network infrastructure Routing/Cabling/Switching Mobiledevicemanagement/device policies If you have the essential skillset, please reply with your CV ASAP. more »
of M365, InTune, SharePoint & Azure Cloud and provide technical infrastructure support of server, security and networking platforms. Responsibilities: Office 365, SharePoint Online and Azure Management (configure, maintain, security & development) Microsoft InTune (configuring MDM and application deployment) Microsoft Cloud Technologies Cybersecurity and Network Management Recovery and Data Management … Senior Network and Infrastructure hands-on technical roles (e.g., Cloud Engineer, DevOps Engineer, Infrastructure Engineer etc) Advanced knowledge in Office 365 and SharePoint Online Management (including configuring, administering, and managing SharePoint Online environments and overall configuration of M365 tenancies) Expert level understanding of Microsoft Azure Expertise in configuring MobileDeviceManagement (MDM) and application deployment using Microsoft Endpoint Manager (previously Intune) and Autopilot. Experience with Mimecast, Duo, and Forcepoint Skilled in implementing cloud-based backup configurations and managing solutions If you are interested in being part of this organisation’s journey, please apply today to be more »
of M365, InTune, SharePoint & Azure Cloud and provide technical infrastructure support of server, security and networking platforms. Responsibilities: Office 365, SharePoint Online and Azure Management (configure, maintain, security & development) Microsoft InTune (configuring MDM and application deployment) Microsoft Cloud Technologies Cybersecurity and Network Management Recovery and Data Management … Senior Network and Infrastructure hands-on technical roles (e.g., Cloud Engineer, DevOps Engineer, Infrastructure Engineer etc) Advanced knowledge in Office 365 and SharePoint Online Management (including configuring, administering, and managing SharePoint Online environments and overall configuration of M365 tenancies) Expert level understanding of Microsoft Azure Expertise in configuring MobileDeviceManagement (MDM) and application deployment using Microsoft Endpoint Manager (previously Intune) and Autopilot. Experience with Mimecast, Duo, and Forcepoint Skilled in implementing cloud-based backup configurations and managing solutions If you are interested in being part of this organisation’s journey, please apply today to be more »
the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service … levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels across all shifts to maintain uninterrupted service. This will include handling shift changes, leave requests, and cover arrangements to ensure a balanced workload. Performance monitoring, monitor system … where you can make a difference, building a solid team in a collaborative environment. Tech stack currently supported but not limited to: Policy & Procedure management Required Experience Patching, patch management Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi more »
development of M365, InTune, SharePoint & Azure Cloud and provide technical infrastructure support of server, security and networking platforms. Responsibilities: O365, SharePoint Online and Azure Management (configure, maintain, security & development) InTune (configuring MDM and application deployment) Microsoft Cloud Technologies Cybersecurity and Network Management Disaster Recovery and Data Management … Senior Network and Infrastructure hands-on technical roles (e.g., Cloud Engineer, DevOps Engineer, Infrastructure Engineer etc) Advanced knowledge in Office 365 and SharePoint Online Management (including configuring, administering, and managing SharePoint Online environments and overall configuration of M365 tenancies) Expert level understanding of Microsoft Azure Expertise in configuring MobileDeviceManagement (MDM) and application deployment using Microsoft Endpoint Manager (previously Intune) and Autopilot. Experience with Mimecast, Duo, and Forcepoint Skilled in implementing cloud-based backup configurations and managing solutions If you are interested in being part of this organisation's journey, please apply today to be more »
to join us as we are growing and expanding through new products, markets and partnerships. The Role To run the service desk and incident management, mentoring the desktop support lead. To run the sys admin team who perform the rates process, and look after orders hitting the back end … windows 11 migration project, ensuring best practice is adhered to and Role base builds locked down. Governance Continue to embed the Incident and Problem Management policies within all IT teams by ensuring relevant processes are adhered to. Ensure ticket quality controls are maintained. Ensure relevant processes following Major Incidents … captured. Reporting Provide adhoc reporting requests for Incidents and Problem tickets. Create new and produce existing reporting from TOPdesk on Incidents and Problems. Service Management Act as an Incident Manager for incidents that occur during the working day and out of hours, complete follow-on actions, such as conducting more »
london (brentford), south east england, United Kingdom
First Rate Exchange Services
to join us as we are growing and expanding through new products, markets and partnerships. The Role To run the service desk and incident management, mentoring the desktop support lead. To run the sys admin team who perform the rates process, and look after orders hitting the back end … windows 11 migration project, ensuring best practice is adhered to and Role base builds locked down. Governance Continue to embed the Incident and Problem Management policies within all IT teams by ensuring relevant processes are adhered to. Ensure ticket quality controls are maintained. Ensure relevant processes following Major Incidents … captured. Reporting Provide adhoc reporting requests for Incidents and Problem tickets. Create new and produce existing reporting from TOPdesk on Incidents and Problems. Service Management Act as an Incident Manager for incidents that occur during the working day and out of hours, complete follow-on actions, such as conducting more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. o Good Customer management skill. o Good in oral and written communication. o Able to interact and work with customer at different levels. o Self- Driven and result … Skype, OneDrive) o Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles o Basic understanding , mail configuration and troubleshooting of MobileDeviceManagement system ( Airwatch/Xenmobile/Mobile iron etc), o Basic understanding on Data backups, o Basic understanding and troubleshooting … for VDI, SCCM/LanDesk/Altris, o Basic configuration & troubleshooting of Apple machines/mobile devices o Contribution towards creating KB article o Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines. Benefits : You will receive a competitive salary, a generous benefits package, training, and development, as more »
ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches … Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with MobileDeviceManagement including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM more »
ownership of assigned escalated incidents, problems and change requests to ensure the company meets its SLA timescales, timely update of the company’s Service Management ticketing system, carry out all maintenance tasks for on-site services as detailed in contracted service management plan, maintain those Reference Facilities that … Hardware Infrastructure Patching • End User Hardware - Laptops/Thin Clients • Networking Fundamentals • Mechanical engineering skills- i.e. using drills, building stands for displays. • ITSM Ticket Management • Enterprise Hardware Solutions i.e. Rack mounted equipment. • Carrying out site surveys and completing site survey reports with accurate write ups and Visio diagrams. Advantageous … Technical Experience: • Anti-Virus Solutions • Enterprise Cloud Platforms – Azure/AWS • MobileDeviceManagement Solutions • VMware Horizon, ESXi & vSphere • Windows Server 2016 to 2022 • Active Directory Administration • VOIP hardware • Enterprise Backup Solutions • Windows RDS (Remote Desktop Solution) • Firewall technologies. • Linux OS • Public Key Infrastructure (PKI) • Switch Technologies more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Network IT
of anti-virus products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with MobileDeviceManagement, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities. more »
e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance … of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra Desirable Skills and Experience of: Managing mobiledevicemanagement (MDM) for devices such as IPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts … questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibility with out of hours work is essential. The ideal candidate will have experience gained within a similar position and be self-motivated more »
e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance … of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra Desirable Skills and Experience of: Managing mobiledevicemanagement (MDM) for devices such as IPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts … questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibility with out of hours work is essential. The ideal candidate will have experience gained within a similar position and be self-motivated more »
with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and effective IT Service. … Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To ensure that Incident and Service Request information is … articles. To work collaboratively across the IT environment and with customers to ensure delivery of the IT programme of work identified in the Change Management process and IT Roadmap. To deliver the ITSM functions within the IT Service Desk ensuring that services and support are available during service operational more »
reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if … required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not …/11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure/AWS MobileDeviceManagement Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals more »
first initiatives. You will be comfortable leading projects and have a continual learning approach. This role is 100% remote. Key Responsibilities Overall administration and management of growing hybrid and pure cloud solutions. Plan, deploy & support Azure Windows Desktop Services (WDS) implementations. MobileDeviceManagement - InTune policy … including materials, mockups and time necessary Mentor and train other engineers throughout the company and seek to continually improve processes companywide Work alongside project management teams to successfully monitor progress and complete implementation Requirements Desired skills & experience 5+ years experience in a similar role - Cloud Engineer, IT Administrator, Systems more »
in a Prison IT environment. Experience delivering and supporting end user compute environments, at least one of; Microsoft/Apple/Google. Experience of device image deployment solutions such as, Intune, SCCM, MDT, etc. O365 deployment/Azure technologies Experience working in a School IT environment. Experience of MDM … MobileDeviceManagement) solutions. Experience deploying server & storage solutions, on premise and cloud. Virtualization; Hyper-V/VMware. Backup solutions such as Veeam. Networking – switching and routing, VLAN configuration, Wireless configuration and surveying. KEYWORDS : Azure, Prison, School, SCCM, Intune, HyberV, VMWare, Meraki, Cisco, Aruba more »
user authentication, access controls, and privilege management. * Managing and maintaining endpoint security solutions, including endpoint protection platforms (EPP), endpoint detection and response (EDR), and mobiledevicemanagement (MDM) using Microsoft Intune. * Developing and enforcing Data security/Application security policies, standards, and procedures across the organisation. Ensure … with Microsoft Intune, Azure Active Directory, Azure Security Centre, and other Microsoft security solutions. * Strong understanding of network security, endpoint security, identity and access management, and data protection concepts. * Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR). * Excellent analytical and problem-solving skills. * Effective communication and more »