s biggest credit management service. Our growing team has team helped build some of the world's most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more - in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia More ❯
Gradient Labs , we're on a mission to make exceptional customer service the norm. Founded in 2023 by a team of technical leaders from MonzoBank, we've quickly grown from an idea to a thriving team with well-known customers. Our AI agent helps businesses handle complex, high More ❯
to these and collaborating with teams across the bank. You'll play a key role by Producing timely, accurate and complete regulatory reporting for Monzo's regulators (and the associated management information required for sign-off) Interpreting, maintaining and documenting the applicable regulatory interpretations, such as the PRA Rulebook More ❯
is a fast-paced and high impact role! You'll be working with our Sales and Operations teams alongside Senior Operations Director Mirella (ex Monzo) and Commercial Director Jorge (ex Google). What you will do: Progress all agreed property sales through to completion, whilst delivering excellent customer service. More ❯
the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build with full product ownership More ❯
email platforms. They’ve closed their series C funding round, bringing their total funding to over $86million (the same VC fund who invested in Monzo, and IPO’d Cazoo!) and they’re growing exponentially. Their sales team is growing and they are looking for x2 superstar Business Development Representatives More ❯
With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will be responsible for developing our credit and pricing strategies for one of our unsecured lending products (Flex, personal loans More ❯
50M in funding from notable VC's, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant More ❯
a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is More ❯
What's Yonder? "It's as if Time Out, Amex and Monzo had a baby" - Will T, Yonder Member We're building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we're the antithesis to your dad's More ❯
on experience level) + stock options + benefits We're looking for a Senior Legal Counsel - Employment, Incentives & Pensions to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising … on employment, incentives and pensions (EIP) related matters in a regulated bank environment. This role will report to Monzo's Director of Legal - EIP and is part of the Group Centre EIP team in the Legal & Board Governance Collective at Monzo, which supports Monzo Group and its … in role as the business scales in the UK and internationally. Providing strategic employment legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities. Being a trusted adviser and partner to the People team, including in developing More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Today, millions of customers trust Monzo with their savings. But we're only just getting started with our mission to help customers reach … a Savings Commercial Manager to help us. As the Savings Commercial Manager, you will be responsible for developing and operating the commercial strategy for Monzo's savings products, and helping the Savings Team meet its goals. Developing models and tools that support commercial forecasts for Monzo's savings … products Recommending pricing strategies for each of Monzo's savings products, and conducting regular reviews to understand their commercial performance Analysing customer and competitor data to identify trends and identify opportunities Collaborating closely with product, marketing, treasury and finance teams to align your approach with Monzo's wider More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Today, millions of customers trust Monzo with their savings. But we're only just getting started with our mission to help customers reach … a Savings Commercial Manager to help us. As the Savings Commercial Manager, you will be responsible for developing and operating the commercial strategy for Monzo's savings products, and helping the Savings Team meet its goals. Developing models and tools that support commercial forecasts for Monzo's savings … products Recommending pricing strategies for each of Monzo's savings products, and conducting regular reviews to understand their commercial performance Analysing customer and competitor data to identify trends and identify opportunities Collaborating closely with product, marketing, treasury and finance teams to align your approach with Monzo's wider More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Monzo Global Payments team is dedicated to delivering for our customers when they need to send or receive money across borders and … to connect customers with many dozens of global destinations. You'll partner closely with directors in Product, Engineering, Data, and Design to help shape Monzo's Global Payments strategy as well lead the relationship with multiple external partners negotiating to optimise product experience and commercials. We're now gearing … with marketing to explore and execute on a wide range of methods to increase awareness and adoption. Develop strong partnerships with growth teams across Monzo to align with adjacent initiatives in the international money space. Develop a deep understanding for the commercials of cross border payments in order to More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
optimise for impact rather than the number of lines of code you output; progress over perfection. As a Staff Engineer: A Staff Engineer at Monzo is a technical (IC) leadership position. As a Staff Engineer in the Growth collective at Monzo, you will: Partner with a Senior Engineering … a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is … name how it's pronounced so we know how to say it. Keeping your data safe is really important to us. Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ ️ Our Financial Crime team You should know that we fight Financial Crime a little differently at Monzo. You'll work in a team with … to align cross-functional teams with our Financial Crime vision and strategy. Stakeholder Collaboration : Partner with Product, Risk, Engineering, Operational and Change teams across Monzo jurisdictions to coordinate key initiatives, ensuring alignment across teams. Leadership - build and develop an inclusive and high-performing team to support Monzo's … objectives. What You'll Be Doing Formulating and executing strategic projects aligned with Monzo's EU expansion. Defining Financial Crime and Fraud requirements for expansion to new jurisdictions and working with Product, Risk and Technical teams to define solutions and deliver these. Owning Financial Crime and Fraud performance data More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Role You'll play a pivotal role in driving Monzo's next phase of growth. With 1 in 6 new UK businesses … applying for a Monzo Business account, we're now setting our sights on the switcher market. Your mission: identify and scale strategic partnerships that unlock growth in this segment and build sustainable acquisition channels. Leading the end-to-end strategy and execution of partnerships to accelerate growth and deliver … a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Role You'll play a pivotal role in driving Monzo's next phase of growth. With 1 in 6 new UK businesses … applying for a Monzo Business account, we're now setting our sights on the switcher market. Your mission: identify and scale strategic partnerships that unlock growth in this segment and build sustainable acquisition channels. Leading the end-to-end strategy and execution of partnerships to accelerate growth and deliver … a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems … app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our 3,500 customer support agents … strong workforce. This role will primarily focus on our customer support tooling and workforce management systems. As a Staff Engineer: A Staff Engineer at Monzo is a technical (IC) leadership position. As a Staff Engineer in the Operations collective at Monzo, you will: Partner with the Engineering Director More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ You'll play a pivotal role in driving our ambitious growth targets. 10% of businesses bank with Monzo Business in the UK. We … pace and ambiguous environment. Developing and validating our sales GTM strategy: Collaborate with the collective leadership to develop & validate a strategy that aligns with Monzo's long-term vision and business objectives: identify the best product, customer segments, and sales approach. Creating structure and focus for the exploration of … Comfortable leveraging data to define KPIs, measure performance, and guide strategic decisions. Motivated & Mission-Aligned : A self-starter who thrives in ambiguity, passionate about Monzo's mission, and eager to build a sales function from the ground up. The application journey has 5 key steps: Recruiter Call (30mins) Initial More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
our customers! We're not about selling products - we want to solve problems and change lives through Monzo. We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating … a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. This role is all about collaborating with your team to make a difference to your customers. As a backend engineer, you'll work in a squad alongside other disciplines like … box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with More ❯
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything we do. And within the People Collective, it's … how we set Monzo up for success by bringing together mission-led people to do work and banking differently. We've built a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high-performing, innovative and … s around the corner and get ahead of it. Identify areas we haven't had capacity to explore but know we'll need Support Monzo's evolution, helping us anticipate and deliver the people-related building blocks as we scale Shape our approach to organisational effectiveness, including team structures More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About the Role At Monzo we do things differently. We truly care about providing a phenomenal experience for our customers. We believe there … scale and grow as a business. This is very much a leadership and strategic role, shaping our 1st Line Data Protection team to meet Monzo's future ambition. As the Data Protection Director, you will lead and implement our data protection programme and our 1st line team. You will … build privacy into the culture at Monzo and make sure that everyone is aware of their responsibilities and the minimum standards we expect. You will be the first point of contact for strategic data protection initiatives and liaise with the DPO, ExCo Legal and Board on our future direction. More ❯
London or Remote (UK) £95,000 to £125,000 + Benefits Product at Monzo Hear from the team Product at Monzo We're looking for a Senior Product Manager to join our team and help us build one of the best, most innovative banks in the world. Monzo … a banking app with extremely high daily engagement and an NPS that's consistently above 70. More than 10% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at … have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. Your role: We're looking for a Senior Product Manager to join us to define and deliver the next phase of growth More ❯
London or Remote UK £95,000 to £115,000 + Benefits Product at Monzo About our Global Payments Team: The Monzo Global Payments team is dedicated to delivering for our customers when they need to send or receive money across borders and across currencies with simplicity, speed, and … to connect customers with many dozens of global destinations. You'll partner closely with directors in Product, Engineering, Data, and Design to help shape Monzo's Global Payments strategy as well lead the relationship with multiple external partners negotiating to optimise product experience and commercials. We're now gearing … attract and engage them by deeply understanding their needs and how to delight them. For these insights to inform a crisp understanding for how Monzo can win in this space. Identify partnership opportunities to enhance customer experience and/or the unit economics of cross border-payments and be More ❯