1 to 25 of 165 Remote/Hybrid Performance Metrics Jobs in the UK

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

segments and industries. Partner closely with Product Marketing, Sales, Support, and Customer Success to coordinate and execute successful, highly impactful product launches. Product Lifecycle & Performance Management Establish, monitor, and analyse business-level product performance metrics, system adoption, and user behavior analytics. Act as the commercial owner … product’s performance, driving growth, user retention, and monetisation strategies across the SaaS product portfolio. Cross-Functional Collaboration & Commercial Leadership Act as the central hub aligning Sales, Support, Marketing, Operations, and Engineering on the long-term product vision and commercial releases. Act as a key spokesperson for the product ...

live services. The Release Manager will provide governance across the release lifecycle, drive cross-supplier collaboration, and ensure suppliers meet their release management obligations, performance commitments, and quality standards. Through effective planning, risk management, stakeholder engagement, and continual improvement, the role contributes to improved service quality, enhanced end-user … related risks, issues, and escalations, ensuring appropriate mitigation actions are implemented to minimise disruption to live services and business operations. Produce release management reporting, performance metrics, and insights, while driving continual improvement initiatives to enhance release quality, service stability, and delivery outcomes across the SIAM ecosystem. ...

founding member position at the centre of Wayve’s Robotaxi launch, providing a unique opportunity to set direction and definition for the autonomy performance function. We are specifically looking for product-oriented engineers who will own the autonomy performance bar that determines whether the product is ready … public and stays great release over release. You’ll turn messy real-world driving signals into trusted metrics, a prioritised funnel of issues, and cross-team execution that lands measurable improvements in production. This is an opportunity to define “performance” for an end-to-end learned driving system ...

your team systematically delivers and verifies business outcomes for our customers* Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention* Serve as the regional escalation point, partnering with CSMs to architect action plans … that your team is fully aligned on the \"outcome-based delivery\" framework, tracking clear business outcomes in client reviews.* Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.**6-Month Milestones (The \"Performance\" Phase):*** Show measurable improvements in regional ...

tiering, validation requirements, approval processes and ongoing monitoring standards• Lead model validation activities for production ML models: independent validation of model methodology, data quality, performance metrics, bias assessment and documentation completeness• Define and implement model monitoring standards: performance drift detection, data distribution shift, fairness metric tracking … validation checks, staging environment requirements and production deployment gates• Manage the model governance committee: chairing review meetings, escalating high-risk models and producing governance metrics for risk committees and regulators• Build model governance tooling: integrating MLflow, Azure ML or Databricks with governance workflows, automated testing and regulatory reportingRequired Skills ...

drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management … Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that you work from ...

client is a UK business software company. The Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised … commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This role ...

across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will … support teams. Ensure the delivery of high-quality, customer-focused IT support services in line with agreed service levels. Manage service performance, monitoring key performance indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead ...

strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution … strategic objectives. Coordinate and support the delivery of trading plans, proposition launches and commercial initiatives. Manage new business, renewals, retention activity and customer lifecycle performance to achieve commercial and financial objectives. Monitor channel performance, identify emerging risks and opportunities, and take proactive action to improve outcomes. Support revenue ...

Ensure billing systems integrate cleanly with CRM and ERP platforms to maintain a single source of truth for customer and revenue data. Application Reliability & Performance Use Datadog (or equivalent) monitoring to proactively detect issues, identify emerging trends, and deflect incidents before they impact the business. Own application performance … stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Track, analyze, and act on platform performance and reliability metrics, reporting on system health to business and technology leadership. Serve as the final escalation point for the most complex application ...

Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...

better connectivity than ever before, with giga-fast speed, to our customers. What you'll do This role exists to build scalable frameworks so performance does not degrade as demand increases. Performance Specialist team are there to deliver exceptional performance for our customers by driving excellence throughout … enhance the customer's experience and look for ways to continually improve service. Maintain a clear and current understanding of Customer Fulfilment key performance indicators (KPIs), recognising trends and challenges, and identifying the underlying causes. Maintain awareness of changes across Customer Operations which may impact performance and highlighting ...

highly valuable skills for career growth. GTM (Go-To-Market) Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies. Things You’ll Do Serve … seasonality, and market-specific buying cycles. Monitor pipeline development, conversion rates, and rep productivity by country/sub-region; partner with leaders to close performance gaps. Own annual and quarterly GTM planning - business modeling, quota setting, headcount/capacity modeling, and territory design across direct and partner-led markets. ...

derived from Service Level Agreements (SLAs). Using industry best practices, you will establish measurable Service Level Indicators (SLIs) that provide precise, data-driven metrics to evaluate performance against these SLOs. You will continuously monitor and analyse these indicators, including network performance metrics to detect deviations … early, enabling proactive incident response and targeted improvements.You will oversee system and network capacity and performance, manage resource utilisation efficiently, and conduct thorough cost analytics to identify optimisation opportunities.**What you will be doing:*** Ensure PCI DSS compliance and implement best practices such as the latest encryption, access control ...

global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO, paid media, creative production, analytics, and local optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that … business questions.This role works closely with web developers, data engineers, lead analysts, data scientists, and account teams to support analytics implementation, reporting, and performance analysis.**Key Objectives of the Role*** Support web analytics strategy, measurement planning, and implementation across websites and campaigns* Translate business and stakeholder needs into tracking ...

What You’ll Be Doing Day to Day: New Business and Revenue Delivery Own personal new business quota while being accountable for overall team performance Generate consistent outbound activity every week across: Cold and warm prospecting via phone, email, and LinkedIn Attending networking and industry events Creating and engaging … leader for the sales function, coaching on pipeline management, deal strategy, and execution Set clear expectations for activity levels, conversion metrics, and performance standards Conduct regular pipeline reviews, forecasting sessions, and deal deep dives Create a culture of accountability, continuous improvement, and commercial excellence Sales Process, Strategy ...

integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business … years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleThe SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...

requests are managed efficiently while maintaining an excellent customer experience. Working closely with the Service Desk Manager and fellow Team Lead, you will drive performance, service improvement and operational excellence. The role is hybrid with a minimum of two days per week in the office and includes shift-based … Acting as an escalation point for complex incidents and service issues.* Leading Service Desk involvement during major incidents and ensuring clear communication throughout.* Monitoring performance against service level targets, producing reports and identifying trends.* Driving continuous improvement initiatives, knowledge management and process enhancements.* Coaching, mentoring and developing Service Desk ...

from our Manchester location (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/ ...

integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets.**Hybrid working:** The places that you work from day to day will vary according to your role, your needs, and those … unspent criminal record check (known as Disclosure and Barring Service).## **Your role**The SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...

integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … unspent criminal record check (known as Disclosure and Barring Service). Your role The SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...