approximately 6 FTEs (3 direct reports) and contractors. What you will do: You will lead EU + EEMEA regional activities in support of the RIIM (Regulatory Innovation and Information Management) led Global Regulatory Affairs Clinical Safety (GRACS) Digital Strategy (DS) projects and systems. You will be responsible for partnering closely with key EU +EEMEA stakeholders to ensure the successful … regional implementation of GRACS systems and to support continuous improvement of related business process activities. You will collaborate effectively with other SPRI regional teams, and key regional stakeholders to drive the strategic direction of the EU + EEMEA SPRI team and direct their teams to meet the current and anticipated business needs. You will ensure that regional needs are … ensure GRACS systems and tools evolve with the regional needs and landscape. Lead and manage the development, implementation and continuous improvement of the regional regulatory business processes and change management initiatives associated with GRACS systems and tools by collaborating with RIIM along with regional and country RA staff. Education and Experience: •Bachelor's degree in a science or information More ❯
Location: London, UK Reports to: VP, Global Manufacturing Technology & Supply Job Summary: The Associate Director, Supply Chain Business ProcessManagement (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of … ERP and patient orchestration platforms within a GxP-regulated environment. Key Responsibilities Business Process Optimization: Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing. Lead process improvement projects, ensuring alignment with operational goals. Define workflows, document processes, and establish KPIs. Oversee change management, training, and post-implementation reviews. Provide leadership and problem solving … to effectively work with and influence teams of the functional representatives. Digital Transformation & ERP Implementation: Translate business needs into ERP and patient orchestration platform requirements. Lead system selection, vendor management, and project execution. Align digital initiatives with IT and business strategy. Ensure cross-functional system integration with quality, commercial, clinical, and medical functions. Manage risk, milestones, stakeholder communication, and More ❯
Service Management Analyst (Legal Sector) | Permanent | Central London | Up to £70,000 | 2 days on-site per week This is an exciting opportunity for an experienced Service Management Analyst to join a small but ambitious Service Management team within a global law firm, currently led by a dedicated Manager who has established a strong foundation. As a … member of this team, you’ll play a pivotal role in driving continuous improvement and operational excellence. This role is perfect for someone with expertise in Service Management and ITIL processes who wants to make a tangible difference and grow alongside a maturing team. With a global presence across the Americas, Europe, the Middle East, and Asia, our client … skills will thrive. Job Type: Permanent Salary: Up to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving root cause analysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RED Engineering Design
based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and processmanagement Ensure effective resource management and utilisation More ❯
based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and processmanagement Ensure effective resource management and utilisation More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and processmanagement Ensure effective resource management and utilisation More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and processmanagement Ensure effective resource management and utilisation More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and processmanagement Ensure effective resource management and utilisation More ❯
move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth. CSM focus areas: SAP Finance & Spend Management ( F&S) - Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. S/4HANA Finance Finance & Quote … to Cash(Q2C) Procurement SAP SuccessFactors (H uman Capital Management - H CM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX) - Knowledge … of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business ProcessManagement/Business Process Automation applications SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure More ❯
Role: Process Reinvention Manager – Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply … that’s why people love it here. Based on your experience and area of interest, you may work on projects in key areas such as: Intelligent Operations Design and Process Automation Data and Advanced Artificial Intelligence Cloud & Modern Technology Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and … Resilience Change Management, Business Analysis and Process Engineering You will collaborate with colleagues from across Accenture in Technology, Operations and other parts of our Financial Services business to bring industry leading solutions to the largest banks and capital markets industry organisations globally. As a Capital Markets Process Reinvention Manager (Career Level 7), you will have the following More ❯
Role: Process Reinvention Manager – Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply … that’s why people love it here. Based on your experience and area of interest, you may work on projects in key areas such as: Intelligent Operations Design and Process Automation Data and Advanced Artificial Intelligence Cloud & Modern Technology Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and … Resilience Change Management, Business Analysis and Process Engineering You will collaborate with colleagues from across Accenture in Technology, Operations and other parts of our Financial Services business to bring industry leading solutions to the largest banks and capital markets industry organisations globally. As a Capital Markets Process Reinvention Manager (Career Level 7), you will have the following More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯
london (city of london), south east england, united kingdom
Miki Travel Europe
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯
the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E … hour shifts between 6am-6pm and 6pm-6am. Duties and Responsibilities The role includes but is not limited to the following: - Technical Resource: • Witness all critical works on site. • Management of M&E tasks to ensure service delivery meets expectations. • Assist in scenario testing and training for the site teams. Site Availability: • Maintaining zero customer downtime including any breaches … to contractual SLAs and KPIs. • Work closely with the Service Management Centre (SMC) on the change control process, that customer communications and incident updates are being accurately reported and managed. • Draft post-incident reviews. Third Party Monitoring: • Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive More ❯
to 3 days a week at our client's office in Warwick. You must have experience with Common Data Environments & Building Information Modelling (CDE & BIM) platforms. Specific Responsibilities CDE Management: Act as the guardian and manager of the Common Data Environment, ensuring that project-wide digital data is correctly collected, stored, coordinated, and accessed consistently among all teams Data … platforms Coordination within BIM Environment: Facilitate collaboration across project teams by managing BIM data exchanges and digital workflows, enabling efficient coordination between design, construction, and operational stages Tool and Process Implementation: Select, implement, and oversee the use of digital tools and software platforms that support CDE and BIM processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement: Train … teams in best practices for CDE and BIM use, review existing processes, and drive innovations that enhance digital delivery efficiency and project outcomes Core Responsibilities Lead Digital Delivery Team Management Project Planning and Monitoring Stakeholder Engagement Commercial and Financial Management Lifecycle and ProcessManagement Required Skills and Qualifications Strong understanding and practical experience in Agile and More ❯
Nuneaton, Warwickshire, England, United Kingdom Hybrid / WFH Options
Holland & Barrett International Limited
strategic planning and day-to-day digital operations, this role bridges the gap between long-term growth initiatives and the efficient delivery of online customer experiences. Key Responsibilities: Stock Management: Monitor and manage stock levels across the digital business, ensuring timely and accurate stock replenishment Demand Forecasting: Develop and implement demand forecasting models using historical data, market trends, and … levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data Utilisation: Work … improve forecast accuracy and building efficiency into current processes Reporting: Prepare regular reports on stock levels, forecast accuracy, and stock performance, providing insights and recommendations for operational improvements Risk Management: Identify potential stock-related risks (e.g, supply chain disruptions, demand fluctuations) and propose solutions to help mitigate them Location: This role can be based in London or Nuneaton, and More ❯
Business Process Specialist | Digital Transformation | 12 month FTC Role: Business Process Specialist Hybrid: 2 days a week in the office (Birmingham) Salary: £70,000-£75,000 + bonus A leading innovator in environmental sustainability is on a journey of digital transformation and looking for an experienced Business Process Specialist to join the team! They leverage cutting-edge … enhance operational efficiency, and minimize environmental impact. This role is at the heart of designing and improving business processes within the business. You will act as an advocate of processmanagement, support major projects with process work and identify improvement opportunities across multiple teams. 🔎 What are they looking for? Proven experience in a similar role with wide … Belt or above Strong background in designing and re-engineering end to end business processes Comfortable working across large scale programme and projects, particularly technology driven change Confidence with process mapping tools and exposure to BPM applications If you think this sounds like you, and would like to learn more about the company and the role please get in More ❯
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value … work, including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own processmanagement, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding … to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team More ❯
change on a global scale? At Imperial Brands , we don't just embrace innovation-we lead with it. We're searching for a bold, strategic, and forward-thinking Enterprise Process Architect to join us in Bristol, one of our key global hubs. This is your chance to play a pivotal role in designing the blueprint for how our business … across our 25,000-strong international workforce. In this high-impact role, you'll collaborate with senior leaders, Centres of Excellence, and strategic programmes to build and govern our process framework and architecture. You'll also spearhead the rollout of SAP Signavio, shaping new ways of working and leading a team of experts and consultants to bring your vision … us and help shape the processes that power a global business. Apply now and be part of a company where your ideas drive real impact. Principle Accountabilities Architect the Process Framework : Design and build a comprehensive process architecture that brings structure and clarity to how Imperial Brands documents, categorises, and manages business processes across the organisation. Collaborate and More ❯