1 to 25 of 41 Process Management Jobs in the UK excluding London

Service Management Analyst (Legal Sector) | Permanent | Central London | Up to £70,000 | 2 days on-site per week This is an exciting opportunity for an experienced Service Management Analyst to join a small but ambitious Service Management team within a global law firm, currently led by a dedicated Manager who has established a strong foundation. As a … member of this team, you’ll play a pivotal role in driving continuous improvement and operational excellence. This role is perfect for someone with expertise in Service Management and ITIL processes who wants to make a tangible difference and grow alongside a maturing team. With a global presence across the Americas, Europe, the Middle East, and Asia, our client … skills will thrive. Job Type: Permanent Salary: Up to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving root cause analysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E … hour shifts between 6am-6pm and 6pm-6am. Duties and Responsibilities The role includes but is not limited to the following: - Technical Resource: • Witness all critical works on site. • Management of M&E tasks to ensure service delivery meets expectations. • Assist in scenario testing and training for the site teams. Site Availability: • Maintaining zero customer downtime including any breaches … to contractual SLAs and KPIs. • Work closely with the Service Management Centre (SMC) on the change control process, that customer communications and incident updates are being accurately reported and managed. • Draft post-incident reviews. Third Party Monitoring: • Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive More ❯

to 3 days a week at our client's office in Warwick. You must have experience with Common Data Environments & Building Information Modelling (CDE & BIM) platforms. Specific Responsibilities CDE Management: Act as the guardian and manager of the Common Data Environment, ensuring that project-wide digital data is correctly collected, stored, coordinated, and accessed consistently among all teams Data … platforms Coordination within BIM Environment: Facilitate collaboration across project teams by managing BIM data exchanges and digital workflows, enabling efficient coordination between design, construction, and operational stages Tool and Process Implementation: Select, implement, and oversee the use of digital tools and software platforms that support CDE and BIM processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement: Train … teams in best practices for CDE and BIM use, review existing processes, and drive innovations that enhance digital delivery efficiency and project outcomes Core Responsibilities Lead Digital Delivery Team Management Project Planning and Monitoring Stakeholder Engagement Commercial and Financial Management Lifecycle and Process Management Required Skills and Qualifications Strong understanding and practical experience in Agile and More ❯

strategic planning and day-to-day digital operations, this role bridges the gap between long-term growth initiatives and the efficient delivery of online customer experiences. Key Responsibilities: Stock Management: Monitor and manage stock levels across the digital business, ensuring timely and accurate stock replenishment Demand Forecasting: Develop and implement demand forecasting models using historical data, market trends, and … levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data Utilisation: Work … improve forecast accuracy and building efficiency into current processes Reporting: Prepare regular reports on stock levels, forecast accuracy, and stock performance, providing insights and recommendations for operational improvements Risk Management: Identify potential stock-related risks (e.g, supply chain disruptions, demand fluctuations) and propose solutions to help mitigate them Location: This role can be based in London or Nuneaton, and More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value … work, including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding … to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team More ❯

change on a global scale? At Imperial Brands , we don't just embrace innovation-we lead with it. We're searching for a bold, strategic, and forward-thinking Enterprise Process Architect to join us in Bristol, one of our key global hubs. This is your chance to play a pivotal role in designing the blueprint for how our business … across our 25,000-strong international workforce. In this high-impact role, you'll collaborate with senior leaders, Centres of Excellence, and strategic programmes to build and govern our process framework and architecture. You'll also spearhead the rollout of SAP Signavio, shaping new ways of working and leading a team of experts and consultants to bring your vision … us and help shape the processes that power a global business. Apply now and be part of a company where your ideas drive real impact. Principle Accountabilities Architect the Process Framework : Design and build a comprehensive process architecture that brings structure and clarity to how Imperial Brands documents, categorises, and manages business processes across the organisation. Collaborate and More ❯

Country Pathology Service (BCPS) Pathology IT team deliver theirs and partner Trust plans. The BCPS Pathology IT team are a national award winning team and provide technical and project management support to the pathology network in the Black Country. A new avenue for the IT team is to provide support to neighbouring pathology networks and Trusts to deliver transformation … Integration solutions and provide regular reports for any IT related projects. To support to the BCPS Integration Manager to ensure systems are functioning efficiently and that incident and problem management is properly delivered for the BCPS and the partner Trusts. Generate reports where appropriate to identify trend analysis in issues and incidents highlighting critical areas to line management. To … arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job description Job responsibilities To undertake the day to day management of the BCPS Integration solutions incident management including logging and monitoring support calls with external suppliers To deal with both technical and process management of system More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

a scale-up environment and can balance multiple priorities without losing focus on detail. Key Responsibilities Lead the full project lifecycle from bid through to production delivery. Apply project management methodologies (Agile, Waterfall, gated processes) to ensure successful outcomes. Drive quality and process management (APQP, Six Sigma) across all projects. Manage bids using structured approaches such as … communication, leadership and problem-solving skills. Comfortable challenging and improving processes in a growing, evolving organisation. Qualifications & Skills Degree in Engineering or related field (or equivalent experience). Project management certification (PMP, PRINCE2, CSM) desirable. Six Sigma Green/Black Belt highly advantageous. Strong working knowledge of APQP. Proficiency with project management tools (e.g. Jira, Trello, MS Project … business at the forefront of innovation, where youll be empowered to take ownership of delivery and play a key role in shaping its future success. ?? If youre a decisive, process-driven leader with the technical know-how and resilience to thrive in a scale-up, wed love to hear from you. More ❯

Vendor Manager Location: Manchester (Hybrid - 3 days in office, 2 days remote) Salary: £40,000 - £50,000 + Benefits Keywords: Vendor Management, MSP, Renewals, Contracts, Frameworks, Pricing, Commercials, Quotations, Cisco, Microsoft, Fortinet, Supplier Management ________________________________________ The Opportunity We are seeking a Vendor & Renewals Manager to join a leading provider of managed services to the telecoms sector. This is a … pivotal role for someone with proven experience in vendor management and contract renewals, looking to shape strategy and influence key commercial operations. ________________________________________ Key Responsibilities * Lead and manage vendor and supplier relationships across a diverse portfolio * Oversee contract renewals, pricing frameworks, quotations, and commercial negotiations * Drive sourcing strategies, manage compliance, and maintain robust reporting and analytics * Support commercial operations through … efficient process management and supplier performance tracking * Play a strategic role in evolving the vendor management function to meet business growth and transformation goals ________________________________________ About You To succeed in this role, you'll bring: * A background in vendor management within a telecoms or networking environment (essential) * Experience working within a Managed Services Provider (MSP) setting * Strong More ❯

order to communicate effectively with our customers and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building, Web Development More ❯

finance skills and career. The firm are also happy to invest in the successful person with training on systems and project management. Key responsibilities of the Systems Accountant: Change Management & Project Support Oversee or assist with finance-focused transformation initiatives, such as new system rollouts, updates, data migrations, and technology integrations. Carry out assessments of risks and perform necessary … or refine reporting solutions. Safeguard the accuracy, reliability, and consistency of financial information across all platforms. Partner with relevant teams to streamline data handling and strengthen reporting efficiency. Systems & Process Management Maintain and improve financial software and related tools. Seek and implement ways to make existing procedures more efficient. Ensure financial systems meet both regulatory obligations and internal More ❯

finance skills and career. The firm are also happy to invest in the successful person with training on systems and project management. Key responsibilities of the Systems Accountant: Change Management & Project Support Oversee or assist with finance-focused transformation initiatives, such as new system rollouts, updates, data migrations, and technology integrations. Carry out assessments of risks and perform necessary … or refine reporting solutions. Safeguard the accuracy, reliability, and consistency of financial information across all platforms. Partner with relevant teams to streamline data handling and strengthen reporting efficiency. Systems & Process Management Maintain and improve financial software and related tools. Seek and implement ways to make existing procedures more efficient. Ensure financial systems meet both regulatory obligations and internal More ❯

Deliver security training to employees. Audit IT systems for regulatory compliance. Essential Skills & Experience: Proven track record in energy industry compliance . Strong background in security, audit, infrastructure, and process management . Experience as a security audit compliance coordinator . Excellent organisational, planning, and communication skills. Strong customer focus and problem-solving approach. Ability to work effectively as … part of a team and take ownership of issues to resolution. Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical More ❯