Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly … qualitativeresearch, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we … and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and More ❯
per day Outside IR35 We’re looking for a Lead User Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This includes … designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights flow More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
london (city of london), south east england, united kingdom
Trust In SODA
Europe Rate - Open to negotiation We’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. You’ll work directly with client teams across financial services, technology, and ecommerce environments, helping them mature their approach to human-centred design. This … includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research-driven decision-making at both product and strategy levels. This role blends hands-on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. Key Responsibilities Assess a client’s current … research maturity, tools, processes, and governance to identify growth opportunities. Plan and conduct research (qualitative and quantitative) to model best practices while co-creating with internal teams. Mentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence-based decision-making. Develop reusable frameworks, templates, and guidance materials to institutionalise research capability. Ensure insights More ❯
working on a B2B2C platform with varied user groups and journeys, helping the team uncover meaningful insights that shape the product experience. What you’ll be doing Supporting user research across projects — from planning sessions to analysing results. Conducting qualitativeresearch such as user interviews, usability testing, and surveys. Turning findings into clear insights and recommendations that … product managers to ensure user needs are at the heart of decisions. Presenting your findings and ideas clearly to the wider product and design teams. Helping to continuously improve research processes and share learnings across the team. What we’re looking for Experience in a UX Research or related user-centred role (agency or in-house). Hands … on experience with qualitativeresearch methods: usability testing, interviews, or journey mapping. Strong communication skills. A naturally curious mindset, you enjoy asking questions, spotting patterns, and understanding user behaviours. Comfortable working collaboratively in a team environment. This role would suit someone early in their UX career who’s excited to build confidence through hands-on research, learning More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a User … Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitativeresearch, or usability roles.The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers and More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User … Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitativeresearch, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers More ❯
Overview White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the … to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business … agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of More ❯
Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world. We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools. We are backed by some of the world's leading … to Responsible AI. Our commitments to diversity and inclusion are set out at the end of this job description. The Role We are looking for an experienced data analyst, research manager or product owner to own the methodology and delivery of our Evident AI Index for Banking. An Index Owner at Evident is responsible for deeply understanding the sector … index methodology, and ensuring the successful delivery of our Index products through high quality data and research. Reporting to the Banking Sector Lead, you will work closely with our Research and Data teams to identify trends in AI adoption and create the metrics that allow us to quantify the progress of an entire industry. This role would suit someone More ❯
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
warrington, cheshire, north west england, united kingdom
Digital Gurus
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
bolton, greater manchester, north west england, united kingdom
Digital Gurus
journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level. What you’ll be doing Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses. Defining the problem, you’ll uncover and frame the right questions. Developing and … presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently. Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned. Working at pace in a collaborative environment. What we’re looking for Proven experience as a UX Researcher within SaaS or digital product … environments (B2B or B2B2C). Strength in qualitativeresearch methods such as interviews, usability testing, observational research. Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations. Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions. A thoughtful, curious mindset with the confidence to stand More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
Rate is available for suitable candidates Role Profile As a Design Researcher, you will play a pivotal role in shaping the future of our banking services. You will conduct qualitative and quantitative research, usability testing, and user interviews to gather valuable insights that inform design decisions. Your work will directly influence product development, ensuring we meet and exceed … our customers' needs. Key Responsibilities: Conduct qualitative and quantitative research to gather user insights and identify pain points. Facilitate usability testing and analyse results to recommend improvements. Conduct interviews and surveys to collect user feedback and preferences. Synthesize research findings and present actionable insights to stakeholders. Collaborate with cross-functional teams to integrate research into design … processes. Test content to ensure clarity and effectiveness in communication. Influence stakeholders with compelling research narratives that guide product strategy. Contribute to projects centered around change, ensuring user perspectives are prioritized. Skills & Experience: Proven experience in qualitative and quantitative research methodologies. Strong skills in usability testing and conducting user interviews. Excellent research synthesis skills, with the More ❯
About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. … user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants … that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey-and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers More ❯
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Responsibilities Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to … elements on screen. Bring designs to life with a choice of prototyping software such as Sketch, InVision, Figma, Axure, Adobe XD. Balance business requirements with user needs - gathering user research and rationale to align stakeholders on individual user needs. Push back diplomatically when necessary to act on what's right for the customer. Be adaptable to the technical constraints … can be articulated clearly to internal customers and development teams. Comfortable using existing design systems, proactively recommending new ways to improve and extend them. Ability to interpret quantitative and qualitativeresearch and how this informs the interaction design process. Familiarity working in a complex landscape - ideally experience in financial services. A collaborative mindset to work closely and quickly More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
london (city of london), south east england, united kingdom
JoJosephCreative
Figma. Build and maintain their website using their CMS platform Storyblok, ensuring accuracy, consistency and quality across all web touchpoints. Champion a user-centric approach to UI design using qualitativeresearch and quantitative data from their user research teams to guide design decisions and iterations. Evolve their digital design system, UI components and graphics to elevate and More ❯
to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil … Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with teams across More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Inspire People
to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil … Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with teams across More ❯