Qualitative Research Jobs in the UK

1 to 25 of 181 Qualitative Research Jobs in the UK

Senior User Researcher

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly … qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we … and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and More ❯
Employment Type: Permanent
Salary: £47810.00 - £54710.00 a year
Posted:

Director, Product Design Research

London, England, United Kingdom
Choreograph
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Description Position at Choreograph Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analysing behavioural data … and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable diving into analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviours, and pain points to inform design and development. A strong leader with experience managing and More ❯
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UX Research Manager

Manchester, United Kingdom
Interactive Investor
UX Research Manager (Maternity Cover, 12 months) interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets … We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor. Key Responsibilities of a UX Research Manager: Collaborate with Managers: Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that … research insights are seamlessly integrated into the design process, shaping user-centered experiences. Ensure High-Quality Research Standards: Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs. Consistency in Research Across Products: Establish and uphold a consistent More ❯
Employment Type: Temporary
Posted:

UX Researcher

London, England, United Kingdom
Hybrid / WFH Options
UNIT4 NV
a product-focused environment, turning insights into actionable recommendations that drive meaningful product improvements. This is a fantastic opportunity for someone looking to grow their expertise, take ownership of research initiatives, and contribute significantly to a product that truly matters. What You'll Do: Plan & Execute Research: Design and conduct a variety of user research studies (e.g. … usability testing, user interviews, surveys, concept testing, field studies) to gather qualitative and quantitative insights. Identify User Needs: Uncover user behaviours, motivations, pain points, and unmet needs to inform product strategy and design decisions. Collaborate Cross-Functionally: Work closely with Product Leads, Product Designers, Engineers, and Data Analysts to define research objectives, share findings, and ensure user insights … are integrated throughout the product development lifecycle. Analyse & Synthesise Data: Analyse research data, synthesise findings, and translate complex information into clear, concise, and compelling insights and actionable recommendations. Communicate Findings: Present research findings to various stakeholders through compelling reports, presentations, and workshops. Champion the User: Advocate for the user throughout the organisation, fostering a user-centered culture. Contribute More ❯
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Lead User Researcher

London, United Kingdom
Applicable Limited
Role As a Lead User Researcher at Tangity, you'll play a critical role in shaping meaningful, accessible public services that deliver lasting value to users. You'll lead research initiatives across the full delivery lifecycle-helping agile teams validate assumptions, reduce delivery risk, and prioritise work based on real user needs. You will work autonomously, collaborating with designers … strategy, guide team ways of working, and foster a user-first mindset across the wider project and client organisation. What you'll be doing: Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys … to surface behavioural insights Establish and maintain lightweight feedback loops with target user groups, ensuring continued insight into live service usage and evolving needs Synthesise research findings into clear, actionable outputs such as problem statements, user journeys, personas, and pain point maps Translate insights into backlog priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director, Product Design Research

London, England, United Kingdom
GroupM
Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We are on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral data … and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and mentoring More ❯
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Senior User Experience Researcher - Citi

London, England, United Kingdom
Jobs via eFinancialCareers
Sanctions technologies within Enterprise Technologies. Working with UX Design, Product, Business (Compliance) and Engineering colleagues, you'll be applying your expertise to generate and leverage a wide variety of research methods, testing, and insights to ensure design and product direction is based firmly on solid a foundation of user research. The Role As a Senior UX Researcher you'll … Sanctions technologies within Enterprise Technologies. Working with UX Design, Product, Business (Compliance) and Engineering colleagues, you'll be applying your expertise to generate and leverage a wide variety of research methods, testing, and insights to ensure design and product direction is based firmly on solid a foundation of user research. Responsibilities Lead a wide variety of research including … user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared Design and execute research studies that follow research best practices and methodologies Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed Collaborate and share research findings and insights across More ❯
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Principal Quantitative UX Researcher, Prime Video Experience Design (PVXD)

London, England, United Kingdom
Prime Video & Amazon MGM Studios
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Description Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us in … that mission! Description Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us in that mission! Prime Video is seeking a Principal Quantitative Researcher to help us … deliver impactful, end-to-end research that illuminates new insights and opportunities to delight our customers. We’re looking for a highly motivated, creative and detail-oriented researcher to join our team as we build the next generation of entertainment experiences on all devices and platforms – for millions of people around the world. You should be comfortable with ambiguity More ❯
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User Experience Researcher

England, United Kingdom
Severn Trent Water
them. Put simply, you'll be responsible for delivering an outrageously amazing digital customer experience you'll be proud of. In this role, you will be responsible for the research elements required to help our CX team deign and iterate journeys and products that will drive our online experiences across all of Customer Products. Your ownership of this experience … entire Severn Trent customer base. Some of the Key accountabilities of the role will include: Working with, Business Leaders, Digital Analysts, and UX Specialists to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service Foster a culture of team involvement in user research, team analysis, design … rationale and decision making based on user needs, and drive improvements in practice. Planning, designing, preparing and running user research activities to support the design, development and continuous improvement of Severn Trent digital services (including contextual discovery, experience mapping, diary studies, early-stage concept and prototype testing, contextual usability, and accessibility testing). Developing and implementing an AB testing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer - Everyday Banking Platform (12-Month FTC)

Westminster Abbey, England, United Kingdom
Hybrid / WFH Options
LLOYDS BANKING GROUP-1
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer it’ll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯
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Senior UX/UI Designer

London, England, United Kingdom
OLIVER Agency
competitors, and industry best practices. Confidently make contributions to workshops and collaboration sessions, presenting ideas to stakeholders from senior marketing executives to technical architects and developers. Conduct quantitative and qualitative user research or AB tests, collaborating with third-party partners where relevant. Collaborate with a cross-agency team including strategy, analytics, copy, and technology to bring the best … functional specifications to ensure clear communication and implementation by development teams. You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues. What you need to be great in this role: 5-7 years of experience in digital UX/UI or product design role. Experience More ❯
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Senior UX/UI Designer

London, England, United Kingdom
OLIVER Agency
competitors, and industry best practices. Confidently make contributions to workshops and collaboration sessions, presenting ideas to stakeholders from senior marketing executives to technical architects and developers. Conduct quantitative and qualitative user research or AB tests, collaborating with third-party partners where relevant. Collaborate with a cross-agency team including strategy, analytics, copy and technology to bring the best … functional specifications to ensure clear communication and implementation by development teams. You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues What you need to be great in this role: 5-7 years of experience in digital UX/UI or product design role Experience More ❯
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User Research & Service Design Lead

London, United Kingdom
Chambers & Partners
Job Details: User Research & Service Design Lead Vacancy Name: User Research & Service Design Lead Vacancy No: VN577 Location: Location Here Employment Type: Fixed Term Contract Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In this role, you will be responsible for leading user research initiatives and … driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user … of continuous learning and improvement. Skills and Experience Requirements: Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field. Demonstrable experience in user research, service design, or related roles. Proficiency in a variety of qualitative and quantitative research methods, tools, and techniques. Strong analytical skills with the ability to synthesize complex More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

User Research and Service Design Lead

London, United Kingdom
Chambers & Partners
Job Details: User Research and Service Design Lead Vacancy Name: User Research and Service Design Lead Vacancy No: VN715 Location: Location Employment Type: Contractor Basis: Fixed Term Duration Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to … design methodologies within the organization. Mentor and coach all members of the team, fostering a culture of continuous learning and improvement. Skills and Experience: Proficiency in a variety of qualitative and quantitative research methods, tools, and techniques. Strong analytical skills with the ability to synthesize complex data into actionable insights and recommendations. Excellent communication and collaboration skills, with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal UX Researcher (Viator)

London, United Kingdom
TripAdvisor LLC
flexibility and last-minute availability it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Job Description The Viator research team is seeking a highly experienced and strategically-minded Principal UX Researcher to champion user-centered design and drive significant business impact. In this collaborative role, you'll lead … complex research initiatives, leveraging advanced qualitative and quantitative methodologies to uncover deep user insights and underlying drivers of user behaviour to shape the long-term product vision. You'll be a passionate advocate for our customers, translating nuanced behaviors into actionable recommendations and opportunities that directly influence design and product strategy. As a leader within the team, you … stakeholders to define and champion product roadmaps that are rigorously informed by data and a comprehensive understanding of our customers. The right candidate will have 8+ years of applied qualitative and quantitative research experience in a professional setting. They will be passionate about research and travel, comfortable in a fast-moving organisation and excited to collaborate with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior UX Researcher (Viator)

London, England, United Kingdom
TripAdvisor LLC
With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you’ll remember. The Viator research team are looking for an experienced and motivated Senior UX researcher to lead high-impact research projects that drive key business metrics and product strategy. In this highly … collaborative role, you will utilise qualitative and quantitative research methodologies to scope and deliver research that answers challenging business questions. You will be passionate about understanding our customers and translating their behaviour into actionable insight to inform design and product decisions. As a senior team member you will be a strong advocate for the user and will … a key role in collaborating with stakeholders to shape product roadmaps that align with data, customer insights, and business goals. The right candidate will have 6+ years of applied qualitative and quantitative research experience in a professional setting; will be passionate about research and travel, comfortable in a fast moving organisation and excited to collaborate with a More ❯
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User Experience Researcher (UR)

Lincoln, England, United Kingdom
Anglian Water Services
to join our growing team. You’ll be instrumental in uncovering deep user insights that will inform and shape the products and services we create. You’ll lead user research efforts across a range of digital projects, uncovering insights that directly shape user-centred solutions. Working closely with UX Designers, Product Owners, and stakeholders, you’ll help ensure every … to give our designers, developers, and stakeholders a clear understanding of what our users need and how we can help them succeed. Key responsibilities: Planning, executing, and analysing user research using a mix of qualitative and quantitative methods Creating and using screeners, discussion guides, and usability testing protocols Conducting one-on-one interviews, usability sessions, and desk research Developing personas and embedding empathy into the product development process Synthesising research findings into actionable insights and delivering them through engaging playback sessions Presenting findings to stakeholders to influence evidence-based decision making Championing user-centred design across teams and promoting a culture of continuous learning Participating in Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and More ❯
Posted:

User Experience Researcher (UR)

Huntingdon, England, United Kingdom
Anglian Water Services
to join our growing team. You’ll be instrumental in uncovering deep user insights that will inform and shape the products and services we create. You’ll lead user research efforts across a range of digital projects, uncovering insights that directly shape user-centred solutions. Working closely with UX Designers, Product Owners, and stakeholders, you’ll help ensure every … to give our designers, developers, and stakeholders a clear understanding of what our users need and how we can help them succeed. Key responsibilities: Planning, executing, and analysing user research using a mix of qualitative and quantitative methods Creating and using screeners, discussion guides, and usability testing protocols Conducting one-on-one interviews, usability sessions, and desk research Developing personas and embedding empathy into the product development process Synthesising research findings into actionable insights and delivering them through engaging playback sessions Presenting findings to stakeholders to influence evidence-based decision making Championing user-centred design across teams and promoting a culture of continuous learning Participating in Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and More ❯
Posted:

User Experience Researcher (UR)

Peterborough, England, United Kingdom
Anglian Water Services
to join our growing team. You’ll be instrumental in uncovering deep user insights that will inform and shape the products and services we create. You’ll lead user research efforts across a range of digital projects, uncovering insights that directly shape user-centred solutions. Working closely with UX Designers, Product Owners, and stakeholders, you’ll help ensure every … to give our designers, developers, and stakeholders a clear understanding of what our users need and how we can help them succeed. Key responsibilities: Planning, executing, and analysing user research using a mix of qualitative and quantitative methods Creating and using screeners, discussion guides, and usability testing protocols Conducting one-on-one interviews, usability sessions, and desk research Developing personas and embedding empathy into the product development process Synthesising research findings into actionable insights and delivering them through engaging playback sessions Presenting findings to stakeholders to influence evidence-based decision making Championing user-centred design across teams and promoting a culture of continuous learning Participating in Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and More ❯
Posted:

Product Designer

City of London, London, United Kingdom
KEY ESG
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with modern design and prototyping tools (e.g. More ❯
Posted:

Product Designer

London Area, United Kingdom
KEY ESG
looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UX research, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic UX Research & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize market insights to create … a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UX research, user testing, and competitive analysis. Hands-on experience in establishing design processes that have supported rapid team growth and increased revenue. Proficiency with modern design and prototyping tools (e.g. More ❯
Posted:

UX Designer - Protection (6-Month FTC)

Edinburgh, United Kingdom
Lloyds Banking Group
full ownership of their design output. You'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer, it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs - you'll be gathering user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer (12-Month FTC)

London, United Kingdom
Lloyds Banking Group
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs - you'll be gathering user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead User Experience (UX) Researcher: Elekta

Crawley, England, United Kingdom
Hybrid / WFH Options
Manor Royal Business District
other healthcare professionals around the globe. The position will be based in either our Crawly, UK office or in our Helsinki, Finland Office. Design at Elekta At Elekta, UX Research synthesizes insights from aclinical team of physicians, radiation therapists, dosimetrists and physicists and feeds these insights into product development, to ensure the clinical team can provide the best care … member of our multidisciplinary global design team, consisting of 26 professionals from the UK, US, Finland, and China, you will collaborate with experts in Industrial Design, UX Design, UX Research, and UX Development to create cohesive, user-centred experiences for our users and their patients. What you’ll do at Elekta: UX Research goes beyond user understanding and … advantage, ensuring clinical workflows are safe, effective and as smooth as possible. The Lead UX Researcher will be responsible for leading user-centric design and conducting hands-on UX research and usability activities from concept ideas to production and post-production stages. Reporting to the UX Research Manager, this role will collaborate closely with other design verticals, including More ❯
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UX Designer - Everyday Banking Platform (12-Month FTC)

London, England, United Kingdom
Hybrid / WFH Options
Lloyds Banking Group
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer it’ll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯
Posted:
Qualitative Research
10th Percentile
£35,000
25th Percentile
£39,813
Median
£56,101
75th Percentile
£65,174
90th Percentile
£67,500