1 to 25 of 115 Remote/Hybrid Root Cause Analysis Jobs in the UK

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

current delivery and future priorities. Performance & Reliability : Lead performance engineering, ensuring scalability, resilience, and capacity to support projected workloads. Production Excellence : Oversee investigation and root cause analysis of production issues, driving a culture of reliability and continuous improvement. Alignment : Collaborate with the Principal Cloud Engineer to ensure … maintaining CI/CD pipelines, Git-based version control, and automated build/test/deploy processes. Production reliability : proven track record of root cause analysis, incident management, and production support in live environments. Work item management : practical experience with systems such as Azure DevOps or Jira ...

stability of an Azure-based data platform (Synapse, Databricks, ADF, Power BI). Act as the primary escalation point for incidents, leading resolution, root cause analysis, and clear stakeholder communications. Define, implement, and enforce SLAs for pipelines, datasets, and reporting assets. Lead FinOps initiatives, working with business … operational strategy with business objectives and platform roadmap. Required Skills & Experience Proven experience managing operations for large-scale data platforms. Skilled in incident management, root cause analysis, and SLA enforcement. Hands-on experience with Azure Synapse, Databricks, ADF, and Power BI. Experience with CI/CD, automation ...

Apache, Varnish for caching, and HAProxy for load balancing. Team Leadership: Manage and technically govern a team of 5+ infrastructure engineers, providing guidance on root-cause analysis and complex troubleshooting. Required Skills & Experience Experience: 12+ years in IT, with at least 5+ years specifically focused on Azure … storage like NFS/SMB). Network/Security: Deep understanding of Azure Networking, SIAM, and data security. Troubleshooting: Expert-level ability to perform root-cause analysis on processor, memory, IO, and cluster-related issues. Desirable Skills Automation: Familiarity with Configuration Management tools like Ansible or Chef ...

problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing Investigating … Experience in third-line support, SRE, cloud operations or application support Strong Azure experience in a live SaaS/software environment Strong troubleshooting and root cause analysis skills Experience with Application Insights, Azure Monitor, Log Analytics and KQL SQL skills for investigation and remediation PowerShell and/ ...

fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

ticket quality * Produce regular service reporting (SLAs, backlog, ticket ageing, trends, first-time fix rates) and provide insights to leadership * Drive continuous improvement through root cause analysis, gap analysis and service optimisation initiatives * Coordinate service desk involvement in projects, rollouts, migrations and onboarding/offboarding activities ...

quality standards. Supporting and optimising Oracle Identity Manager within operational environments. Conducting vulnerability assessments and penetration testing (VAPT) to identify and mitigate risks. Performing root cause analysis and trend analysis to drive service improvements. Developing and maintaining standard operating procedures (SOPs) and technical documentation. Mentoring team ...

pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Linux Systems &Troubleshooting Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and root cause analysis for infrastructure-related issues Containerization & Orchestration Develop and deploy applications using Docker ...

data and reporting responsibilities. What You’ll Be Doing: Owning BAU analytics and reporting: recurring KPI packs, portfolio/credit performance reporting, trend analysis, and stakeholder updates Building and maintaining clean, analysis-ready datasets from messy real-world sources (portfolio, transaction, performance, behavioural and macro/market inputs … assumptions and ensuring outputs are reproducible Developing scalable data workflows in SQL + Python (ingestion, cleaning, transformation, QA) Improving data quality: reconciliation, anomaly detection, root-cause analysis, and automated checks Building and maintaining dashboards for multiple stakeholders, ensuring data is accurate, timely, and clearly presented Collaborating with ...

system reliability and rapid incident response. • Establish SLOs/SLIs and implement observability best practices to maintain high availability and performance. • Lead incident response, root cause analysis, and implement preventive measures to improve system resilience. Security & Governance: • Implement and maintain security best practices including network security, firewalls ...

Leadership Serve as the go-to technical expert for Windows Server, Citrix, VDI, Microsoft 365, and cloud platforms (Azure & GCP). Provide advanced troubleshooting, root cause analysis, and resolution for complex incidents. Define and enforce best practices for infrastructure design, security, and governance. Drive automation and Infrastructure ...

Delivery & Operations Own end-to-end project execution—from development through qualification, documentation, deployment, and monitoring. Troubleshoot and resolve product or system issues, analysing root causes across hardware, networks, and service layers. Improve or establish test, monitoring, automation, and survey systems. Contribute to documentation and educational materials, refining them … leadership Data structures & algorithms Systems and software architecture Programming (multiple languages preferred) System design (SWE-level) Code & system health, maintainability, and simplification Debugging and root-cause analysis Systems thinking Data analysis & synthesis Conflict resolution Code comprehension and review best practices Adecco is a disability-confident employer. ...

cloud security best practices, ensuring alignment with regulatory and organisational standards. Operations & Incident Management Collaborate with support and operations teams to resolve incidents, perform root cause analysis and deliver long-term fixes. Cross-Functional Collaboration Work closely with developers, QA, product teams and platform engineers to embed ...

pipelines, configuration management, and deployments to streamline processes. Security Practices: Uphold robust security measures including data encryption and access control. Troubleshoot Complex Issues: Own root cause analysis to ensure long-term stability of systems. Collaborate and Guide: Work closely with cross-functional teams and support third-party ...

respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities Act as an escalation point for Tier 1 analysts, providing guidance and technical support Investigate complex security incidents and contribute … root-cause analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis ...

responsible for transforming complex data sets into actionable intelligence that drives service improvements, informs strategic decisions and ensures optimal platform performance. Key Responsibilities Data Analysis & Reporting Query and extract data from multiple sources to analyse platform performance, user behaviour, and system health. Build and maintain performance dashboards and reports … contribute to monthly service reviews. Performance Monitoring & Improvement Establish and track performance baselines, SLOs, and identify bottlenecks or degradation patterns. Support incident investigation and root cause analysis through detailed analytics. Contribute to capacity planning and forecasting based on usage trends. Service Optimisation Assess the impact of changes ...

Prometheus, Grafana, Datadog) to define alerts, dashboards, and log-based metrics that improve application availability. Lead Incident Management : Respond to real-time outages, perform root cause analysis, and participate in on-call rotations to ensure rapid service restoration. Ensure Application Sustainment : Oversee the full lifecycle of critical ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions). Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management. Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring … working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks. Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation. Team leadership: mentoring L1/L2 analysts, workload prioritization, shift/on-call planning, and knowledge ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model ...

data pipelines Reverse engineer existing data models, pipelines, and integrations Work with engineering and analytics teams to deliver data solutions Troubleshoot issues and perform root cause analysis Improve data quality, reliability, and performance Support ongoing cloud data platform evolution What We’re Looking For Passion for coding ...

want to speak with you. What You’ll Do Ensure high availability, scalability, reliability, and security across production environments Lead live incident response, drive root‐cause analysis, and deliver lasting solutions Build and maintain SLIs, SLOs, and SLAs Support a core Java product: patching, SDKs, configuration (YAML ...

date with the latest DevOps tools, technologies, and best practices, while influencing the adoption of modern approaches across the business. You will also perform root cause analysis for critical incidents within Docker containers and Kubernetes clusters, implementing preventative measures to strengthen platform stability and reduce future risk. ...

configuration management * Contribute to DevOps pipelines, supporting CI/CD tooling, containerisation and deployment automation * Deliver second-line technical support and carry out root cause analysis for production incidents * Collaborate with development, security and operations teams to ensure systems are robust, secure and well-maintained * Participate ...