nottingham, midlands, united kingdom Hybrid / WFH Options
Capital One UK
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause and Internal Insights Lead About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and rootcauseanalysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
TalentHawk
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
peterborough, east anglia, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Level 3 Security Analyst, you will be at the forefront of our Security Operations Center (SOC), monitoring and responding to security incidents, performing threat analysis, and contributing to the continuous improvement of our cybersecurity services. You will work within a dynamic team, ensuring the protection of our clients' digital … Monitor, analyse, and respond to security events and incidents within the SOC, ensuring timely detection and resolution in line with SLAs. Conduct thorough threat analysis and vulnerability assessments to identify potential security risks and implement mitigation strategies. Develop and refine incident response plans and playbooks to enhance SOC effectiveness. … Perform rootcauseanalysis (RCA) for high-priority incidents and contribute to service improvements. Provide expert recommendations on security measures and solutions to clients and colleagues. Engage in knowledge sharing within the SOC and wider teams to enhance security awareness. Participate in on-call rota for critical More ❯
while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management … process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop … and maintain Problem Management reports, tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and More ❯
within the Pricing Function and across other Allianz Commercial functions. Some of your specific responsibilities could include: Drive best practices for data quality and rootcauseanalysis across the team, and coach and mentor junior team members. Act as a bridge between data teams and other stakeholders … of results-driven collaboration, support and respect. What You'll Bring to the Role Approx. 8 years' experience using SQL or Python for data analysis, with about 3 years' experience in P&C insurance. A degree at BSc or MSc level in a Numerical field, preferably with a strong … in analysing, debugging and solving highly complex problems. Experience in coaching and mentoring team members of varying functions and levels in data quality and rootcauseanalysis techniques. Experience using Power BI, Tableau, or similar tools for data visualisation and anomaly detection. Knowledge of P&C insurance More ❯
events within IG. The team's goals are to ensure that security incidents adversely affecting the business are quickly diagnosed, workarounds are determined, proper rootcauseanalysis is performed, and actions are taken to prevent the issue from reoccurring. The Security Operations function is vital to the … and accurate logs are made of all actions during incident response. Support and mentor colleagues with best-practice incident management techniques and behaviours. Perform rootcauseanalysis, recommend process improvements, and write final post-incident reports. Project Delivery Take part in the team's project delivery initiative More ❯
issues are escalated and resolved within SLA Collaborate with other teams to ensure that all tickets are handled effectively from creation to resolution Troubleshooting & RootCauseAnalysis: Conduct initial diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform rootcauseanalysisMore ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
issues are escalated and resolved within SLA Collaborate with other teams to ensure that all tickets are handled effectively from creation to resolution Troubleshooting & RootCauseAnalysis: Conduct initial diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform rootcauseanalysisMore ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
NCR Atleos Corporation
this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and rootcauseanalysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts … Incorporate unit testing/rootcauseanalysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations; Participation in CEN More ❯
leadership role, supporting and guiding our operational team, helping to build capability, and developing enhanced reporting frameworks that provide deep insights into trends and root causes. You'll be central to evolving our data-driven approach, using reporting to inform proactive improvements across our customer journey and operational performance. … financial regulatory frameworks. Problem-Solver: Proven ability to dissect complex cases, conduct thorough investigations, and apply sound judgement to drive fair customer outcomes. Reporting & Analysis: Experience in building, enhancing, and interpreting operational and complaints MI, spotting trends and making data-led recommendations. Communicator: Outstanding written and verbal communication skills … manage sensitive and high-pressure conversations both internally and externally. Analytical: Strong analytical mindset with excellent attention to detail, capable of identifying patterns, conducting rootcauseanalysis, and implementing improvements. What you'll be doing Team Leadership & Support: Act as a senior figure within the operational team More ❯
internal and external penetration testing engagements for Funding Circle applications, services, and cloud infrastructure. Oversee and enhance vulnerability management processes, focusing on strategic remediation, rootcauseanalysis, and preventative measures. Contribute to drive implementation of security automation across cloud infrastructure configuration, vulnerability management, and compliance monitoring. Design … experience with container security and securing container orchestration platforms (Kubernetes/EKS). Proven ability contributing significantly to vulnerability management programs, including advanced triaging, rootcauseanalysis, risk assessment, and strategic remediation planning. Strong communication and influencing skills, with the ability to articulate complex security concepts clearly More ❯
pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting rootcauseanalysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data … optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for rootcauseanalysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. More ❯
Basingstoke, Hampshire, South East Hybrid / WFH Options
CGI
Key responsibilities include: • Designing, developing and executing manual and automated tests • Participating in Agile team ceremonies and contributing to test planning • Conducting test result analysis and performing rootcause investigations • Raising, tracking, and managing defects through to resolution • Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
City, Aberdeen, United Kingdom Hybrid / WFH Options
Prosource
and manage incidents Manage and monitor event and alerts Technical planning and implementation activities for infrastructure related projects Identify and manage problems and perform rootcauseanalysis Document and peer review operational support knowledge Maintain patch and security baselines for Infrastructure related services Design, recommend, plan and … Azure files M365 Advantageous to have experience of the following: Linux NetApp Isilon Storage Systems Azure IaaS Information Security & Compliance best practices Skills in rootcause investigation and the ability to resolve business critical issues An awareness of emerging technologies and demonstrable desire to stay current Ability to More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Southeastern Railway
tools and data applications. Excellent communication skills and the ability to engage with people at all levels of the organization. Proven experience in business analysis, rootcauseanalysis of systems hardware and software problems, and developing technical specifications for solutions. Strong analytical skills with the ability More ❯
customer (Incident, Problem, Change Management) Cooperating with users and customers Participating in daily meetings with the team and weekly meetings with the customer. Performing rootcauseanalysis and log analysis Solving issues and tickets that arise in daily business Monitoring the systems daily, identifying performance issues More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and rootcauseanalysis to support real-time incidents and requests. Review performance reports to identify trends and assist the Problem More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
fully completed, and any affected services are restored. You will identify process improvements for change implementation and weekend checkouts; aid in incident management and rootcause analysis. Provide ongoing operational support for the Aladdin infrastructure. Support and fix both batch processing and interactive user applications to ensure the … high availability of the Aladdin Environment. Use various tools to conduct analysis on system performance, rootcause diagnostics, and systems'/applications' design to understand and improve the operating quality of production environments. Engage in clear and concise communications both verbally and in writing. Effectively interact on More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
The Adaptavist Group
and security. Collaborate on the design and implementation of high-quality solutions using design patterns. Contribute to the enhancement of our software delivery pipeline. Analysis & Investigation: Perform rootcauseanalysis to understand key underlying causes of customer issues. Debug technical issues and formulate hypotheses for resolution. More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead RootCauseAnalysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports More ❯
stakeholders, and recommend mitigation strategies Handle incidents as defined in playbooks and standard operating procedures, and advise on remediation actions Perform deep-dive incident analysis by correlating data from various sources and determine if a critical system or data set is affected Identify and design use case algorithms Assist … produce communications, e-blasts and other forms of communication that may be both internal and client facing, to include leadership and executive management Draft rootcauseanalysis reports and recommendations after cybersecurity incidents Identify risk areas that will require vulnerability prevention Stay current with Security technologies and More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Intaso
to hear from you. Key Responsibilities Monitor, investigate, and respond to security incidents using Microsoft Sentinel, Defender, and Azure Security technologies. Perform real-time analysis of security alerts, identify threats, and implement appropriate mitigations. Conduct rootcauseanalysis and recommend improvements to security controls and processes. … knowledge and hands-on experience with Microsoft Sentinel, Defender for Endpoint, Defender for Identity, and Azure Security features. Familiarity with threat detection, hunting, and analysis in cloud environments. Understanding of common attack frameworks (e.g., MITRE ATT&CK) and incident response methodologies. Excellent analytical and problem-solving skills with attention More ❯
Caerphilly, Mid Glamorgan, United Kingdom Hybrid / WFH Options
CENTERPRISE INTERNATIONAL LIMITED
policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and rootcauseanalysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
support and adherence to SLAs. Act as the primary escalation point for complex technical issues before engaging Tier 3 support. Ensure effective incident response, rootcauseanalysis, and problem resolution in alignment with ITIL principles. Work closely with Tier 1 and Tier 3 teams to establish clear More ❯