Remote Root Cause Analysis Jobs in the UK

1 to 25 of 186 Remote Root Cause Analysis Jobs in the UK

IT Support Engineer - Regulatory Reporting Systems for Financial Institutions

London, United Kingdom
Hybrid / WFH Options
Centre People
the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft … Location: Central London (Hybrid) Position Overview This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to … Respond to system incidents and provide both temporary and permanent solutions • Extract and analyse data using SQL (Microsoft SQL Server) • Analyse incidents using logs and DB traces to identify root causes • Prepare detailed incident reports, including root cause and preventative actions • Communicate with clients and internal stakeholders in both English and Japanese Must Requirements • Experience in IT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Application Service Specialist

Edinburgh, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Application Specialist - Digital Certificates

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
adopted and consumed by internal users. Coordinate the operation and management of certificate authorities, including succession planning and execution. Recommend and coordinate solution design processes to improve certificate platforms. Root Cause Analysis: Conduct detailed root cause analysis for critical issues using scripts and technical expertise. User Mentorship: Guide users on how they can implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Major Incident & Problem Manager

Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
ERS
response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct root cause analysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Linux Sys Admin Manager

City of London, London, United Kingdom
Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Employment Type: Permanent, Work From Home
Posted:

Lead Systems Administrator - Linux

City of London, London, United Kingdom
Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Employment Type: Permanent, Work From Home
Posted:

Customer Incident & Improvement Manager

London, United Kingdom
Hybrid / WFH Options
Homeprotect
scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of … complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mechanical Test Engineer

Wrexham, Clwyd, United Kingdom
Hybrid / WFH Options
IOM3 (Institute of Materials, Minerals & Mining)
resolution, and product development activities. This role involves continuous improvement of testing methods, expansion of testing capabilities to include physical, mechanical, and NDI techniques, support with test requests, and root cause analysis investigation. You will be involved in method development, delivering and improving training, and networking with the wider Syensqo community and industry. By joining our team … Conducting round robin studies and gaining accreditations from organisations such as Airbus, NADCAP, and NCAMP. Supporting test requests and providing detailed reports with matrix comparisons to industry standards. Performing root cause analysis and troubleshooting test failures. You can count on us for: A commitment to safety and sustainability in all our operations. A collaborative and innovative work More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Centre Technical Manager (HV SAP)

City, London, United Kingdom
Hybrid / WFH Options
RG Setsquare
This is a key appointment and will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with root cause analysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment . The position will be … a mix of Hybrid working and travelling to sites around the M25 Role Profile: Senior Authorised Person for HV Root cause analysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical More ❯
Employment Type: Permanent
Salary: GBP 85,000 - 90,000 Annual
Posted:

2nd Line IT Support Analyst (12-Month FTC)

Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Human Capital Ventures
to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core … tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support More ❯
Employment Type: Contractor
Rate: £30,000 - £35,000 per annum
Posted:

IT Problem Manager

London, United Kingdom
Hybrid / WFH Options
International Catalyst Services, LLC
leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Problem Manager

Liverpool, Lancashire, United Kingdom
Hybrid / WFH Options
International Catalyst Services, LLC
leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Engineer

Portsmouth, Hampshire, United Kingdom
Hybrid / WFH Options
Checkatrade
such as Slack, Zoom, and MS Teams. Act as a subject matter expert on Google Workspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform root cause analysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory and smooth onboarding/off boarding processes. Provide professional, customer-focused support … our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Major Incident Manager, ITIL, Hybrid

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Sanderson
knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations). Problem Management, including root cause analysis, and developing resolution plans. Ability to manage stakeholder expectations under time-sensitive and high-stakes conditions. Demonstrated leadership skills through high-pressure situations. Strong analytical … skills to assess business impact and identify the root cause of incidents. Knowledge of best practice frameworks for Incident Management including ITIL. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is More ❯
Employment Type: Contractor
Rate: £575 - £625 per day
Posted:

Audit Quality Manager - London (hybrid) - £70-75,000

London, United Kingdom
Hybrid / WFH Options
Warner Scott Recruitment
improvement across a growing and forward-thinking firm. Key Responsibilities: - Contribute to audit quality initiatives and drive best practices across the firm. - Conduct audit cold file reviews and support root cause analysis. - Monitor developments in audit regulation and ensure firm-wide compliance. - Support the evolution of internal methodologies, policies, and procedures. - Assist with internal audit and assurance projects … quality through collaboration with partners, managers, and senior stakeholders. Ideal Candidate: - Strong recent experience in audit within a UK professional services firm. - Solid understanding of ISAs, audit regulation, and root cause analysis methodology. - Practical experience conducting audit file reviews is highly desirable. - Strong communication skills and ability to build trust with senior stakeholders. - Organised, detail-oriented, and More ❯
Employment Type: Permanent
Salary: GBP 70,000 - 75,000 Annual
Posted:

Payments and Collections Business Analyst

London, United Kingdom
Hybrid / WFH Options
So Energy
Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions withUnmind Enhanced Family Leave Values-driven culture - we're really proud of our culture. So Energy Who we are So Energy was created in … monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key … performance indicators (KPIs) related to payments • Perform root-cause analysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Major Incident Manager

London, United Kingdom
Hybrid / WFH Options
Lorien
and management of Incidents in order to return service as quickly as possible while managing key stakeholder communications and expectations. Prevent incidents from materialising into Major incidents through remediating root causes, proactive management of incidents that may cause a Major Incident or other event with substantial impact to our business. To ensure the effective identification and resolution of … trends and root causes that could cause a negative impact to service stability Key Accountabilities: Act as escalation path for major and critical incidents to ensure service is restored. Direct and coordinate the Major Incident process, coordinating activities of resolver teams including specialist support groups/third-party suppliers. Monitor and in some circumstances manage escalating or potential … Ensure accurate timely, proactive communications with key stakeholders through Incident/Major Incident lifecycle. Ensure 3rd party suppliers fulfil their contractual obligations, especially with regard to SLAs for incidents, root cause analysis, monitoring trends and problem resolution. Plan, execute and document appropriate follow up activities relating to Major Incidents ensuring that a Problem Record is created and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Major Incident Manager

London, South East, England, United Kingdom
Hybrid / WFH Options
Lorien
and management of Incidents in order to return service as quickly as possible while managing key stakeholder communications and expectations. Prevent incidents from materialising into Major incidents through remediating root causes, proactive management of incidents that may cause a Major Incident or other event with substantial impact to our business. To ensure the effective identification and resolution of … trends and root causes that could cause a negative impact to service stability Key Accountabilities: Act as escalation path for major and critical incidents to ensure service is restored. Direct and coordinate the Major Incident process, coordinating activities of resolver teams including specialist support groups/third-party suppliers. Monitor and in some circumstances manage escalating or potential … Ensure accurate timely, proactive communications with key stakeholders through Incident/Major Incident lifecycle. Ensure 3rd party suppliers fulfil their contractual obligations, especially with regard to SLAs for incidents, root cause analysis, monitoring trends and problem resolution. Plan, execute and document appropriate follow up activities relating to Major Incidents ensuring that a Problem Record is created and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Dispute Resolution Specialist

Blackburn, Lancashire, United Kingdom
Hybrid / WFH Options
Chubb Deutschland GmbH
variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees What you'll be doing as Dispute Resolution Specialists The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence Responsibilities will include: Dispute resolution: Resolve customer disputes to ensure they can make … payment. This includes discussing issues with customers on the phone or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues … to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be immediately obvious. Analytical Thinking: Capability to analyse discrepancies identify root causes. Customer Focus: Commitment to meeting customer service SLAs and ensuring customer satisfaction. Influencing: Able to influence people positively, for the best benefit of all related parties Team Collaboration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Threat Hunter - National Security - Leeds

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
BAE Systems (New)
hybrid and flexible working arrangements available. Please consult your recruiter for details. Grade: GG10 - GG11 Referral Bonus: £5,000 Job Description Serve as the point of escalation for intrusion analysis, forensics, and incident response queries. Provide root cause analysis for complex, non-standard findings and anomalies without existing playbooks. Mentor team members and share knowledge proactively. … red team and pentest findings to improve detection rules. Provide forensic support and threat emulation to improve alert triage and accuracy. Identify gaps in SOC processes, data collection, and analysis, demonstrating the need for improvements through scenarios and red teaming. Perform complex threat hunting, automation, and analytic enrichment tasks. Set vision and milestones for emulation and detection capabilities, influencing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Predictive Maintenance Engineer Manchester, United Kingdom No remote work Predictive Maintenance

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
PKF-VMB Belgium
the UK, monitoring rotating equipment such as gas and steam turbines, gearboxes, pumps, compressors, electric motors, fans, and other machinery. Utilize various analytical techniques and technologies, such as vibration analysis (manual, online, wireless), thermal imaging, and oil analysis, to detect and investigate machine failures. Perform root cause analysis (RCA) of damages and propose solutions to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Analyst - Oracle

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Aberdeen
a strong background in finance and technology, with hands-on experience in Oracle ERP modules and a passion for driving performance through data and analytics. Key Responsibilities: Lead the analysis, design, and implementation of Oracle ERP solutions across Finance, Procurement, Supply Chain Modules. Collaborate with stakeholders to gather business requirements and translate them into functional specifications. Conduct gap analysis … in SQL, Oracle reporting tools (BI Publisher, OTBI), data migration (FBDI, ADFdi), and integration platforms (eg, Oracle Integration Cloud). Analytical & Problem-Solving: Ability to analyze complex issues, perform root cause analysis, and deliver effective, data-driven solutions. Stakeholder & Project Management: Experience managing cross-functional projects, engaging with stakeholders, and coordinating with vendors and Oracle support. Documentation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Core infrastructure - Technical BA

London, United Kingdom
Hybrid / WFH Options
Cpl Healthcare
and ever-changing landscape. The business analyst will be assigned to a number of initiatives within the Core Infrastructure Value Stream.Primarily - engagement of stakeholders, creating documentation, analysing processes, data analysis and data landscapes to enable the initiatives to drive value and deliver positive outcomes for the business. The role will require a flexible individual who can work on a … number of analysis tasks at once, that can be used by the team and presented to various levels of stakeholders.They will need to be able to work at pace in a demanding environment. Responsibilities Support the Product Owner to help inform prioritisation and delivery decisions Perform requirements elicitation, root cause analysis, as-is/to-be … mapping, gap analysis, business case development, backlog stories creation/maintenance Facilitate internal and external stakeholder workshops, building a valuable relationship with our business and technology community Consume and understand complex requirements and turn these into valuable product driven outputs Analyse and document business processes, data flows, and system interactions Collaborate with engineers, testers, and other team members to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Incident Responder - Systems Integrator

England, United Kingdom
Hybrid / WFH Options
Hamilton Barnes Associates Limited
Responsibilities: Lead end-to-end incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with root cause analysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams to enhance response playbooks and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Security Engineer SOC

Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Employment Type: Full-Time
Salary: £55,000 per annum
Posted:
Root Cause Analysis
10th Percentile
£29,000
25th Percentile
£40,219
Median
£52,500
75th Percentile
£67,500
90th Percentile
£83,750