1 to 25 of 627 Remote/Hybrid Root Cause Analysis Jobs in the UK

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

Sitting at the intersection between technical teams, internal stakeholders, and external clients, your primary purpose is to deliver service excellence by ensuring incident communications, Root Cause Analysis (RCA) reports, and technical workarounds are clear, structured, and business-focused. In this early-career, development-focused position, you will … responsible for translating complex diagnostic details into actionable insights, driving ticket quality, coordinating offshore analysis tasks, and tracking preventive actions to ensure long-term system stability across Finova's financial technology platform. About you: Communication & Technical Translation: Exceptional written and verbal English communication skills, with a proven ability ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary according to your ...

improvement and operational excellence across GBE-N and its delivery partners. You will be responsible for developing and maintaining robust processes for incident investigation, root cause analysis, and organisational learning. You will work closely with Integrated Project Teams (IPTs), Delivery Partners, Technology Partners, Construction Partner … notifiable events to enforcing authorities, capturing and sharing organisational learning across GBE-N and its partners. Develop and implement a structured investigation process and root cause analysis methodology, leading and supporting investigations into events and incidents, identifying root and contributory causes where required. Design and implement ...

hybrid basis with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management … manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. ...

stakeholder follow-up.Controls Rationalisation and UpliftSupport controls inventory reviews and classification exercises to improve the quality, completeness and sustainability of the controls population.Conduct detailed analysis of control records to identify duplicates, overlaps, obsolete controls, non-control activities, unclear ownership and inconsistent documentation.Assist with control rationalisation and redesign activities, helping … architecture and are positioned at the right point in the process.Support integration of control data into RCSA, incident review, issue management, audit response and root cause analysis activities.Identify opportunities to improve risk and control coverage, including areas of duplication, control weakness, under-control or unclear ownership.Work with ...

client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer … technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone who is technically curious, tenacious in pursuing root cause, and an excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike. What ...

resolving complex issues across Home Hubs, Wi-Fi platforms and broadband customer equipment. This is a highly technical role focused on fault investigation, root cause analysis and defect resolution rather than traditional support. Required Experience Home Hub, gateway or broadband CPE troubleshooting TCP/IP networking … technologies and RF fundamentals Packet capture analysis Linux environments Python scripting FTTP and broadband technologies IPv4/IPv6 Core dump and crash analysis Technical log analysis Root cause investigation Technical Environment Home Hubs Broadband CPE Digital Voice TR-069/TR-369 Linux Python ...

cloud platforms and helping protect the business against emerging security threats. If you love solving complex technical challenges, thrive on getting to the root cause of issues, and enjoy sharing your expertise with others, we'd love to hear from you. The role The go-to expert … complex technical issues, acting as the highest point of escalation within our IT support team. You'll investigate and resolve critical incidents, drive root cause analysis and work closely with internal teams and external partners to deliver a secure, reliable and high-performing technology environment. Acting ...

alignment and technical consistency. Combining rigorous analytical depth with confident customer-facing communication, you will conduct system-level testing, drive rapid design iterations through root-cause failure analysis, and interface directly with customer stakeholders. The day-to-day Drive systems engineering execution across the entire V-cycle … design, integration, verification, validation, and release), with an emphasis on software systems. Plan and execute system-level testing; analyse complex test data and lead root-cause analysis on failures and anomalies to steer rapid design iterations. Collaborate daily across multi-disciplinary engineering tracks - partnering closely with software ...

Ombudsman so that we can improve our products & services, and prevent customer harm. As a FOS RCA Manager, you’ll lead our FOS root cause analysis strategy, driving cross-functional accountability and enterprise governance across the business. You’ll oversee the monitoring of Key Risk Indicators (KRIs … gain buy-in from senior leaders. Driving cross-functional accountability with domain leads, Product, Engineering and Operations to ensure business owners accept responsibility for root causes and implement agreed actions. Evaluating the long-term effectiveness of completed remediation initiatives through rigorous post-implementation reviews, ensuring systemic issues are fully ...

services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

System Integration: Oversee end-to-end supply chain flows and maintain smooth integration between Oracle EBS and downstream platforms (Anaplan, SAP, ASCP).* Escalation & Root Cause Analysis: Act as the primary escalation point for critical ERP issues, conducting deep root cause analysis ...

System Integration: Oversee end-to-end supply chain flows and maintain smooth integration between Oracle EBS and downstream platforms (Anaplan, SAP, ASCP).* Escalation & Root Cause Analysis: Act as the primary escalation point for critical ERP issues, conducting deep root cause analysis ...

solutions to ensure systems can support current and future workloads.Incident Response & TroubleshootingRespond swiftly to production incidents, ensuring minimal downtime and quick restoration of services.Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence.Monitoring, Alerting & ObservabilityContribute to the design and implementation of effective monitoring and alerting … solutions to ensure systems can support current and future workloads.Incident Response & TroubleshootingRespond swiftly to production incidents, ensuring minimal downtime and quick restoration of services.Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence.Monitoring, Alerting & ObservabilityContribute to the design and implementation of effective monitoring and alerting ...

opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service strategy and wider business priorities. Facilitate workshops, root cause analysis and improvement sessions with operational and technical stakeholders. Develop business cases and improvement proposals, clearly defining objectives, costs, risks, dependencies … ITIL Continual Improvement practices and service management principles . Experience working across service management, operational support, engineering and architecture teams . Experience facilitating workshops, root cause analysis and stakeholder engagement activities. Strong analytical and problem-solving capability. Experience analysing service performance metrics, operational data and service reporting ...

with security standards and evolving threat landscapes. Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service … major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations. Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Level 1 and Level 2 Service Desk colleagues. Support the management of major incidents, ensuring timely resolution and effective communication with stakeholders. Conduct root cause analysis and contribute to problem management activities to prevent recurring issues. Develop, maintain, and promote knowledge management resources to improve service quality … Windows operating systems, Active Directory, and enterprise technologies. Proven experience leading technical investigations and resolving complex IT incidents. Experience supporting major incident response, root cause analysis, and problem management activities. Strong leadership, mentoring, and coaching skills with the ability to support and develop technical colleagues. Experience using ...

supply chain systems, supporting system enhancements, testing, implementation activities and user training where required. Lead business process management activities including process mapping, process standardisation, root cause analysis and continuous improvement initiatives across the end-to-end supply chain. Identify opportunities to simplify processes, eliminate waste and improve … Continuous Improvement and digital transformation methodologies. Assist with the review of capacity with Production to smooth the supply flow during periods of constraint. Conduct root cause analysis on supply chain issues including shortages, excess inventory, forecast variance and service failures Support monthly demand and supply review processes ...

hosting patterns, secrets and configuration management, CI/CD pipelines and golden paths Improve monitoring, centralised logging, alerting, availability and visibility Support incident investigation, root-cause analysis, backup and recovery, resilience and disaster-recovery planning Automate repetitive infrastructure, deployment and operational activities Embed cloud security through … hosting patterns, secrets and configuration management, CI/CD pipelines and golden paths Improve monitoring, centralised logging, alerting, availability and visibility Support incident investigation, root-cause analysis, backup and recovery, resilience and disaster-recovery planning Automate repetitive infrastructure, deployment and operational activities Embed cloud security through ...

neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents. As a Senior Incident Response Consultant on the Sophos DFIR team, you will … have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available. ...