Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jenrick Commercial
and Juniper SRX - these are all essential VPN setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and rootcauseanalysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience more »
Solihull, West Midlands, Chelmsley Wood, West Midlands (County), United Kingdom Hybrid / WFH Options
Jenrick Commercial
and Juniper SRX - these are all essential VPN setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and rootcauseanalysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
CMR & Life Sciences
e.g., IPC-A-610) and safety regulations. Prioritise safety during inspections and testing procedures. Identify and report any anomalies or potential issues. Participate in rootcauseanalysis and continuous improvement efforts. Ensure adherence to safety protocols and personal protective equipment (PPE) guidelines. Collaboration: Work closely with the more »
Swindon, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
components (e.g. AzureAD, App Registration & Managed Identities). Development experience within a highly regulated environment with existing Guardrails/Standards. Understanding complex problems, providing rootcauseanalysis, and identifying options for resolution which you can communicate to both technical and non-technical colleagues. Strong leadership, stakeholder management more »
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
end user technology which is flexible, safe and seamless irrelevant of location Deploys, develops and encourages adoption of the Omni Channel communications capabilities Perform rootcauseanalysis of recurring or major incidents and develop a Problem Builds strong relationships with business leadership to ensure customer service is more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
develop solutions; implement new features and seek to continually improve client applications. We’re interested in the following skills and experience: Ability to resolve rootcauseanalysis and troubleshoot solutions Experience in identifying efficiency improvements from manual actions to automated processes with a focus on continuous improvement more »
you’ll craft a symphony of success: Respond with energy and passion to client needs and briefs to include journey mapping, CX safaris, and rootcauseanalysis Tracking pain points and creating a compelling story Translating insight into action through the journey Facilitate innovation workshops or safari more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Connexa Technology Limited
the primary point of escalation for operational issues, working collaboratively with various departments and offshore Level 3 support to ensure smooth service. Focus on rootcauseanalysis to address recurring issues, aiming to improve customer satisfaction and reduce unnecessary effort. Compile reports on Helpdesk performance, providing insights more »
London, England, United Kingdom Hybrid / WFH Options
OpenSymmetry
design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, rootcauseanalysis, and defect resolution for our array of clientele. Job Objectives The ideal candidate will be able to: Demonstrate strong understanding more »
of pragmatic and appropriate technology risk framework and control libraries and identify opportunities to continuously improve our control environment. Actively manage post incident reviews, rootcauseanalysis, regulatory notifications, and drive process improvements to address any systemic issues. Develop and deliver risk reporting metrics and scorecards for more »
of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone! Job description Job responsibilities Triage and prioritise calls Provide rootcauseanalysis of an issue raised and to accurately direct call to an appropriate team Ability to trouble shoot and provide first more »
Birmingham, England, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on more »
risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-causeanalysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »
Dublin City Centre, Dublin, United Kingdom Hybrid / WFH Options
Reperio Human Capital
a range of other electronic areas. Other key activities will be developing different products and using your expertise to also test the design through rootcauseanalysis Requirements: Hands-on experience with Signal Design (Either Analog or Digital) Electronics Experience such as Schematic design and PCB layout more »
Kent, England, United Kingdom Hybrid / WFH Options
Saxton Leigh
develop our operational systems and ensure that they remain compliant with regulatory, industry and service standards. Monitor the outcomes of fraud cases and undertake rootcauseanalysis, making recommendations to address any gaps or evolving fraud trends. Work alongside the Card and Fraud Subject Matter Expert and more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Leicester)
gold standard for both manufacturing and vendors - Devise rigorous testing systems for all products - Set up a vendor classification system and define supplier capability - Rootcauseanalysis for returned products and highlight any defect trends - Reduce waste and non conformance by setting up a 'goods in' quality more »
framework and Risk Control Self-Assessments (RCSA) Work closely with cross-functional teams to develop and implement risk mitigation strategies and action plans. Conduct rootcauseanalysis of risk events and incidents to identify opportunities for process improvements and control enhancements. Assist in the development and implementation more »
surveys to assess network requirements and recommend solutions. Provide technical support to clients remotely or on-site as required. Troubleshoot network issues and perform rootcauseanalysis to identify and resolve problems. Configure and troubleshoot VOIP systems. Ensure that installations and configurations are completed according to best more »
Employment Type: Permanent
Salary: £30000 - £36000/annum Company Van + Benefits
client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management reporting, including root-causeanalysis and proactive remediation Seen as a technical expert in his/her area, involved with solution design Manages communication with more »
Greater London, England, United Kingdom Hybrid / WFH Options
Climate17 | B Corp™
vendors CAPEX and OPEX estimates for cable installations expertise and oversight during the construction phase by reviewing RAMs and conducting visual inspections defect rectification, rootcauseanalysis, and fault locating Requirements of HNC in Electrical Engineering knowledge of cable installation and cable design for HV cables (1kV more »
Maldon, Essex, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
to progress as a fully-fledged Applications Engineer? In this hybrid role you will be responding the customer queries and providing technical support through rootcauseanalysis, along with liaising with Engineering, Test, Quality, and various other internal departments. You will be dealing with the international customer more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global rootcause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose more »
Durham, England, United Kingdom Hybrid / WFH Options
Hays
GIS) and the visualisation of data to aid organisational and operational needs. Provide third line support of incidents and problems through systematic investigation and rootcause analysis. To determine options for remediation and apply these accordingly. Responsibilities and Skills Communication skills (data). You know about the need … to translate technical concepts into non-technical language and understand what communication is required for internal and external stakeholders. Data analysis and synthesis. You know how to undertake data profiling and source system analysis and can present clear insights to colleagues to support the end use of the more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and rootcause analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a minimum of 3 days on-site more »
SG1, Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Osiris Recruitment
particularly in an infrastructure role. Comprehensive understanding of IT systems, platforms, and architecture. Experience in stakeholder and vendor management. Proficient in incident management and rootcause analysis. Experience with major infrastructure transformation projects. This role offers the opportunity to contribute significantly to the technological advancement of a well more »