assurance, instilling a culture of continuous improvement, support and coaching. Address complaints effectively to maintain customer satisfaction and present trends and learning through effective rootcause analysis. Encourage continuous learning and training opportunities tied to relevant regulations. Engage in horizon scanning to foresee future risks and opportunities. Foster … success in operationalising strategies. Solid background in risk management, compliance, quality assurance, and complaints resolution. Exceptional communication, leadership, and relationship-building skills. Strong data analysis and decision-making skills. Proficiency in horizon scanning and foreseeing future trends. Experience in liaising effectively with insurers and regulatory bodies, and handling regulatory more »
Office365 in complex environments. Documentation: Ability to produce and review technical designs and documentation. Incident Response: React to escalations during critical incidents and support rootcause analysis. Communication: Effective communication with technical and non-technical audiences. Career Background: Starting in technology, moving into IT operational and third-party more »
Configure, troubleshoot, and maintain phones, network printers, scanners, and MFUs. Resolve backlogs for incidents and SRs, keeping end users informed of progress and conducting rootcause analysis. Obtain necessary approvals and procure hardware and software when required. Provide on-site support as requested. What do we want to more »
and quality challenges, establish a robust framework and translate them into actionable data validation rules to ensure company-wide data integrity. Responsibilities: Conduct thorough rootcause analyses of data issues, devising preventative strategies and streamlining processes for enhanced data management. Implement data validation rules within Data quality tools more »
support test planning, review feature list, collaborate and create test cases, execute testing, produce testing reports, track defects, and assist with problem resolution including rootcause analysis. The EE Test Lead Engineer will: Manage Test Assets & Inventory management. Lead Coordination and Test Planning, Monitoring and Control. Lead Test more »
Barlborough, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
software integrity and user accessibility. Conduct security and performance surveillance, promptly addressing alerts to detect and manage potential issues. Contribute to incident resolution, conducting rootcause analyses for swift, minimal-impact solutions. Transparently communicate risks and operational issues, accurately assessing business impact. Ensure prompt response to support requests … to grasp business workflows, address technical challenges, and escalate as required. Fundamental skills in server operations, encompassing basic knowledge of SQL databases for data analysis through SQL queries. Enthusiasm and willingness to learn, with a forward-thinking mindset and coaching ability. Experience with modern technologies such as Power Automate more »
Cheltenham, Gloucestershire, South West, United Kingdom
ICCE Limited
writing clean code, ensuring high-quality PRs and committed code. Quality Assurance: Lead efforts in testing quality and continuous software improvement. Problem Solving: Conduct rootcauseanalysis and lead retrospectives to mitigate issues. Observability & Security: Enhance observability within teams and lead software security improvements. Automation: Drive the more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
SeeByte
requirements for SeeBytes software and produce and execute test cases under controlled conditions. Represent test interests during requirements and user story refinement sessions. Performing rootcauseanalysis of reported issues Testing various areas of the SeeByte Products, including inter-process communications, user experience, autonomous mission planning and … execution, and post-mission analysis tools for collected data Required skills: Test experience including automated testing frameworks 5+ years professional software testing experience Strong communication skills and attention to detail Positive attitude and enthusiasm to learn new skills and technology Experience with some of the following: Continuous Integration Systems more »
Employment Type: Permanent, Part Time, Work From Home
Barrow-In-Furness, Cumbria, North West, United Kingdom
Morson Talent
is on-site full time. Role Description Our client is looking for someone with experience in driving quality focused improvement projects, and to support rootcause analysis. Six Sigma (green or black belt would be advantageous). Experience in improvement in an engineering setting would be beneficial. Experience … or knowledge of how to contain major issues. Core Duties Completing RootCauseAnalysis of significant quality issues using recognised techniques e.g. Ishikawa, 5 Whys, relevant statistical analysis of data Responding to and containing major quality issues, conducting bounding of issues quickly and effectively as they … example International Traffic in Arms Regulations (ITAR)) (where applicable) Skills Microsoft Office (excel in particular) Mini tab & SAP would be desirable Qualifications Six Sigma RootCauseAnalysis PFMEA Engineering degree Recognising the restricted nature of the work there is a requirement for the candidate to be eligible more »
responsibility for working on own initiative during shifts. Utilising shift reporting to effectively and clearly communicate between shifts, Engineering department and other departments. Utilise rootcauseanalysis tools to investigate issues and breakdowns, documenting immediate containment actions and final countermeasures to prevent re-occurrence. Knowledge, skills and more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
technologies and situations which will help your career grow. The successful candidate will provide proactive and reactive network management, including resolution of network incidents, rootcauseanalysis and completion of change requests. The role will focus on remotely resolving incidents, performing platform upgrades, responding to cyber based more »
this role include: UI and automated script based testing; defining test cases for software features; tracking bug issues; defining software release test plans; performing rootcause analyses; contributing to test strategies. Requirements: - Degree in computer science, physics or similar with subsequent industry experience with enterprise level software testing more »
strong interpersonal skills and a high degree of enthusiasm You will: 3rdline support for NOC shift engineers. Trend & Problemmanagement includingidentification, reporting &resolutionof issues Providing rootcauseanalysis on complex operational faults Ensuring governance of businessquality processes within the NOC environment. Carrying out network analysis and completion more »
Employment Type: Permanent
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings more »
Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. RootCause Detective: Undertake and lead 'RootCauseAnalysis' investigations, putting on your detective hat to solve network faults, security concerns more »
SA & WB value stream. Provide 'lineside' build support and act as the focal point for any Engineering topics within the Wing Plant CDTs including rootcauseanalysis investigations into all abnormalities arising from design queries. Support initiatives to further enhance team efficiency and effectiveness through application of more »
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Babcock
to all business functions in creating and maintaining self assessment calendars and checklists Reacting to events that present engineering, quality or output risk Support rootcauseanalysis and facilitating quality working groups This role is full time, 37.5 hours per and provides hybrid working arrangements Agile working more »
Employment Type: Temporary, Part Time, Work From Home
requirements and to ensure that proprietary information is protected at all times. Responsible for the recording and investigation of Non conformances and CAPA using rootcauseanalysis tools where appropriate and regular reporting on NCs and CAPAs. Responsible for NC and CAPA process management and regular reporting more »
Stockport, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Bespak
Provide hardware, software, and coding support to maintain system performance. Provide hardware,software, and coding support to maintain system performance. Resolve equipmentbreakdowns and conduct rootcause analysis. Ensure compliancewith GMP, EHS, and company standards. Support computersystem validation and lifecycle management. Contribute toengineering best practices and project execution. Train more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Npr Recruit Limited
agreed communication and fault management processes. Identifying process failures and escalating as required Targeting maintenance activities as identified via the EIS/SCADA data analysisRoot-cause-analysis of faults using industry-recognised tools e.g. Rectification and prevention of issues Continuous improvement Experience with Siemens Qualifications more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
with pre-sales support, attend occasional onsite or phone-based meetings with field sales staff. Adhere to key IT service desk processes such as RootCauseAnalysis and Change Control and where necessary high-quality document creation. Carry out site surveys for larger complex opportunities and provide more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
to minimise the number of issues escalated to Level 3 Support, including proactive troubleshooting, knowledge management initiatives, and collaboration with other teams. Reporting and Analysis - Conduct thorough rootcauseanalysis on recurring issues to identify underlying problems and implement preventive measures. Generate regular reports on team more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Reed Technology
mentoring and development of other IT colleagues. Act as a technical escalation point, working with other team members to resolve complex problems and provide rootcause analysis. Enhance automation of cloud enablement tools, such as Infrastructure As Code, and participate in their design and evolution. Planning and implementing more »
Telford, Shropshire, West Midlands, United Kingdom
Kuehne+Nagel
and implement objectives, KPIs and continuous improvement to meet overall company and customer goals. Excellent problem-solving skills with an analytical eye when providing rootcauseanalysis to implement a solution. A keen interest in process improvement with experience using six sigma and lean process improvement methodologies. more »