chances are you've crossed paths with Yotpo. We're all about eCommerce retention-helping brands of every size turn one-time shoppers into lifelong customers. Think loyalty programs, SMS and email marketing, and reviews-it's what we do best. Plus, we've got more tricks up our sleeve. With teams spread across the globe-from the US and … This role is London-based, with 3 days in our office and 2 days from home. Bonus Points For: Knowledge of e-commerce marketing and social media. Experience selling SMS, Email or other marketing communications products. Ability to uncover business pain points while delivering a solution. Savvy relationship builder and seasoned public speaker/presenter with the ability to persuade More ❯
with Salesforce CRM, website assets, and potentially transition functionality from Informatica into Marketing Cloud. Requirements: Proven experience implementing and managing Salesforce Marketing Cloud environments Strong understanding of email and SMS campaign management within Marketing Cloud Experience integrating Salesforce Marketing Cloud with Salesforce CRM and external web assets Familiarity with basic development tasks related to automation, scripting, or API-based integrations … light development and technical support on automation and integration tasks Enable and train internal marketing team to run their own campaigns effectively Support strategy and execution for email and SMS campaigns Reduce agency dependency by building internal confidence and capability with the toolset Why this position: This is a high-impact role where you'll shape the future of marketing More ❯
with Salesforce CRM, website assets, and potentially transition functionality from Informatica into Marketing Cloud. Requirements: Proven experience implementing and managing Salesforce Marketing Cloud environments Strong understanding of email and SMS campaign management within Marketing Cloud Experience integrating Salesforce Marketing Cloud with Salesforce CRM and external web assets Familiarity with basic development tasks related to automation, scripting, or API-based integrations … light development and technical support on automation and integration tasks Enable and train internal marketing team to run their own campaigns effectively Support strategy and execution for email and SMS campaigns Reduce agency dependency by building internal confidence and capability with the toolset Why this position: This is a high-impact role where you'll shape the future of marketing More ❯
to join our growing CRM team. This role is central to the execution and optimization of all customer communications-including lifecycle, transactional, and promotional campaigns-across email, push notifications, SMS, and in-app messaging. You'll support the end-to-end process of campaign delivery: building and QAing campaigns in our CRM platform (Customer.io), managing audience targeting and segmentation, monitoring … campaign strategy, performance analysis, and cross-functional collaboration with Product, Engineering, Content, and Data teams. What you'll be doing: Build, QA, and deploy omnichannel journeys across email, push, SMS, and in-app Execute lifecycle, transactional, and promotional campaigns Manage segmentation and targeting using behavioral, transactional, and engagement data Maintain campaign documentation, tracking, and reporting Collaborate with internal teams to More ❯
contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯
City of London, London, United Kingdom Hybrid / WFH Options
VoxOps AI
contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯
and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We are looking for an experienced Head of Data to lead the data strategy for our rapidly growing SaaS platform. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Materials Market
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Materials Market
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
Act as the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner More ❯
on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯
Welcome, In-Life, Cross Sell, Win Back. Utilising client data and insight to determine audience strategies for campaigns and CRM programmes. Developing channel strategy for 121 channels (EM, DM, SMS, App, Web and Connected Paid media). Developing messaging plans and recommendations around personalisation. About you: Approximately 5 years of experience in a CRM role at an agency or in More ❯
the following will be of high value: B2B Multichannel Marketing Hubs or Marketing Automation/Orchestration products - significant advantage Domain expertise regarding one or more marketing channels (e.g. Email, SMS, Mobile Push) User research - including identifying user personas, prototyping, usability testing Collecting and analysing SaaS metrics Apply for this job indicates a required field First Name Last Name Email Phone More ❯
Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya's More ❯
best practices, stay updated on latest trends, and ensure templates and designs are responsive and mobile-optimised. Test communications for quality, branding, and consistency. Assist with push notifications and SMS development when needed. What you'll have: Digital design experience with strong HTML and CSS skills. A creative mindset capable of working within brand guidelines. Strong understanding of email development More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia, and the USA. Our mission is clear; to make business communication brilliant by leveraging our best in class products that span SMS, WhatsApp, Email, VOIP, and other communications technologies. We serve over 50,000 businesses globally and send over 5 billion communications on a yearly basis. We have ambitious growth plans to More ❯
and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker. More ❯
Marketing Graduate or those with relevant Digital Marketing experience. Digital Marketing, Office 365, CMS, CRM, Marketing, Social Media, Meta 4 Ads, Email Marketing, SMS Marketing This is a 12-month fixed-term position. Based in Tunbridge Wells, Kent. It's a really interesting opportunity to join our long standing client supporting their digital marketing services direct with their clients! You … will ideally have at least 1 year of digital marketing experience across the following areas or be a Digital Marketing graduate as they will train up : Email/SMS Marketing Meta Ads Use of CMS platforms Obviously you must be client focussed with excellent interpersonal skills. Organised with an eye for detail and capable of providing a return on investment More ❯
insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division. Key Responsibilities Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns More ❯
insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division. Key Responsibilities Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns More ❯
insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division. Key Responsibilities Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns More ❯
insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division. Key Responsibilities Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns More ❯
insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division. Key Responsibilities Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns More ❯