Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … value and flexibility is part of our DNA. To meet the needs of BCG's global, mobile, fast growing and increasingly diverse business, we are looking for a Global ITSenior Director for Quality Engineering role to lead and expand our central QA Center of Excellence (CoE) into an end-to-end QA Team. To execute this transformation … continuously enhance user experience. Develop High-Performing Team: Build and mentor a collaborative, high-performing QA Engineering teams with a client-focused mindset, including QA Engineering Chapter Leads across IT and functional areas. YOU'RE GOOD AT Dealing with current technology and willing to know "what's coming next" in terms of disruptive technologies Fostering technical culture and build More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 2nd/3rd Line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an … IT support capacity Problem solving and attention to detail Experience Providing 3rd line remote support to end users via telephone, live-chat, and email. Excellent troubleshooting when it comes to desktop-based technologies such as Windows PCs, Microsoft Office applications, peripheral devices, and printing. Configuring and Supporting hosted services, specifically including Office 365 & Azure. Installation, configuration and supporting More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Are you a highly skilled and customer-focused IT professional ready for a dynamic contract opportunity? We are seeking an LTS Senior Support Analyst to join a high-performing Local Technology Support (LTS) team. This critical role acts as the primary point-of-delivery for 1st and 2nd line IT support, ensuring the continuous, smooth operation of … key entities within the organization. Key Role Details Job Title: LTS Senior Support Analyst - IT Customer Service Representative Location: Newcastle, Cobalt Business Park ( Fully Onsite ) Contract Duration: 1 Year Core Responsibilities The successful candidate will be responsible for end-to-end user support and device management: 1st and 2nd Line Support: Provide focused, efficient, and professional first and … to support and troubleshoot issues across PC (Windows) and Mac operating systems and hardware. Audio-Visual (AV) Assistance: Manage and support user needs related to audio-visual equipment . IT Asset Management: Take responsibility for managing, tracking, and maintaining IT assets, including the provisioning of new IT assets for users. Collaboration: Act as the local point of More ❯
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner More ❯