1 to 25 of 289 Service Delivery Jobs in the UK with Remote Work Options

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »

with local laws and regulations across multiple countries within EMEA. Oversee relationships with external benefits providers and consultants, negotiating terms and ensuring high-quality service delivery. Develop and execute communication strategies to enhance employee understanding and engagement with our benefits offerings. Monitor and m... more »

liaising with stakeholders at board and director levels is crucial. This position also involves working with third-party suppliers and colleagues to ensure effective service delivery and prompt issue resolution. Occasionally, configurations may need to be performed outside of normal working hours. The role offers hybrid working arrangements … a dynamic and evolving environment. Key Responsibilities and Experience: Experience of designing and delivering organisation-wide transformation initiatives as part of a structured design, delivery and change process. Previous experience of managing a business critical system, providing advice and specialist knowledge to others. Knowledge and experience of developing and … Standard Operating Procedures. Candidate Profile: Strong management of stakeholder interactions, ensuring decisions that best support the evolution and utilisation of our systems, and the delivery of services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on id... APCT1_UKTJ more »

conduct test requirements for product releases, changes, and enhancements. Configuration of MyHR system software to maximise efficiency and exploit existing technology to enhance the delivery of MyHR, automating processes and enabling self-service, where possible. Ensure that MyHR System workbooks are accurately maintained to reflect changes as a … solution design and user training and support. Knowledge and understanding in the identification and management of risks, issues, milestones, and dependences and on keeping delivery on track. Knowledge and understanding of HR business processes, data and system governance and GDPR legislation. Ability to work to tight timescales, managing own … priorities, and ensuring delivery of quality products on time. Takes a logical and analytical approach to problem solving and pays close attention to detail. Clear and articulate communicator with sound influencing skills. Pragmatic approach to delivery and flexible “can do” attitude. Passion for service delivery. Ability to more »

you excel at creating interactive content, videos, infographics, and imagery, this role is perfect for you. Your creative and copywriting skills will support the service delivery team and enhance the client experience. Additionally, you will analyse digital marketing activities, provide insights, recommend actions, and identify opportunities for innovation … package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services The Company more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

use of recruitment systems to ensure that the organisation utilises it’s workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range … appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using … and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: 07458 143 279 Yolk Public more »

Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major … incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed. Drive continuous service improvement within the account. Set an example of what great Service Delivery … skills within the team and client to resolve issues. Collaboration and Partnering Skills Effectively manage team dynamics when working across disciplines and other boundaries Service delivery managers need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to more »

high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met within the ER function and with third party vendors. Embed the strategic dire ction for … actively engage the business to provide commercial, risk-based people solutions aligned to the firms goals and shared values. Upskill leaders and drive self-service whilst cultivating strong and meaningful relationships with leadership teams both within and outside of HR. Own the Servi ceNow case management system, ensuring the … irector (or similar role ) with genera list ER and end to end case management exp erience, with a focus on people leadership, operational/service delivery and HR transformation. Strong leader with proven people lea dership experience of managing a large team. Strong knowle dge of Employee Re more »

Maintenance Engineer Trainee improves the reliability of the Product Line’s equipment assets within the GeoMarket or location. This person reduces the cost of service delivery (CoSD) for the GeoMarket or location. Responsibilities Develop a continuous improvement culture, initiatives and improvement plans in the assigned location or GeoMarket … number, down for failure and work-in-process. Identify new opportunities and develop business cases for projects pertaining to rework and reuse of parts, service level kits and equipment design improvements. Monitor the quality and completeness of data capture by the Computerized Maintenance Management System (CMMS) to drive CoSD more »

a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »

opportunities for innovation, and applying BI and advanced Data Analytics capabilities to deliver data-centric business insights. Your role involves both application/project delivery and business as usual service delivery, working closely with business and technical teams. Key Responsibilities: Application/Project Delivery: • Explore Business … and advanced Data Analytics applications. • Facilitate the resolution of complexities by collaborating with business and technical SMEs, Solution Architects, and other resources. • Manage the delivery of Proof of Concept projects and assist in formulating business cases for new products and applications. • Work with the Reporting & Analytics Lead to develop … product roadmaps and implementation strategies. • Ensure smooth transition of implemented products into business as usual service. Business as Usual Service Delivery: • Manage stakeholder demands and verify analytic needs. • Provide achievable timelines and ensure stakeholder satisfaction with results. • Solicit feedback to improve BI & Data Analytics services. • Recommend service more »

market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »

and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in more »

seeking their next challenge. Essential experience Extensive experience working within Local Government or the public sector, preferably in roles related to project management or service delivery Demonstrated ability to manage projects effectively, including planning, execution, monitoring, and stakeholder communication Experience with project management methodologies such as Agile, PRINCE2 … Local Government Delivering projects aimed at improving or streamlining Social Services is highly desirable Managing project budgets, allocating resources efficiently, and ensuring cost-effective delivery Familiarity with financial reporting and analysis within a Local Government setting would be advantageous Ability to navigate and implement organisational change, particularly in initiatives … within a public sector environment is beneficial Interpersonal and communication skills to effectively engage with stakeholders at various levels, including council officials, community members, service users, and external partners Stakeholder management and building collaborative relationships is essential Proven track record of identifying challenges, developing innovative solutions, and driving initiatives more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer … Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

Development of the Health and Safety File In addition to this we are looking for an individual to drive quality and diversity of our service offering, provide support in the management of existing clients and continuing to raise the profile of the company. You will be joining a team … a passion for safety and health to deliver delivered proportionate risk solutions for our clients. Location The role will be home based with project delivery mainly in London although we can service all parts of the UK depending on our client. London meeting attendance is therefore a requirement … of this role to service projects as required. We have serviced office breakout space available at Hamilton House (Regis), close to King’s Cross Station and the ability to reserve meeting room space as required. Responsibilities You will need to be from a consultancy or client organisation with the more »

for 40k+ employees across 60 countries • You will lead the disciplinary and functional aspects of the Workday AMS team • You will collaborate with external service providers, managing partnerships and ensuring adherence to established SLAs for support, maintenance, and system improvements. • You will manage the budget for crucial IT projects … AMS engagements for large global enterprises ideally inhouse experience. •10+ years of experience overseeing HR IT projects (e.g., Workday, SAP, ServiceNow, Concur) as a Service Delivery Manager, with a strong focus on design, architecture and consulting. • You must have participated in at least 1 full lifecycle Workday implementation more »

As the Cloud Database Architect & Administrator, you'll be pivotal in designing, executing, and overseeing AWS-hosted SQL and noSQL databases to ensure seamless service delivery, consistency, and security. With a keen eye for problem-solving and exceptional communication skills, you'll forge strong partnerships across the organisation. … backup, recovery, and archiving strategies to safeguard critical information. Establishing and enforcing database standards, policies, and security protocols. Liaising with third-party database managed service providers for seamless upgrades, migrations, and maintenance in a 24x7 production environment. Experience and skills required: A degree in computing or a relevant engineering more »