76 to 100 of 919 Service Delivery Jobs in the UK

to small and medium businesses. With regional sales and support locations across Wales, our mission is to deliver excellence in every aspect of our service, driven by expertise, passion, and dedication. About the Role: As part of our expansion, we are seeking an experienced Senior Sales Account Manager with … a strong commitment to delivering exceptional customer service. If you have a background in IT Sales & Service and thrive on building and maintaining client relationships, this role is for you. Responsibilities include managing and growing a portfolio of customer accounts, serving as the primary contact for contract negotiations, technology … reviews, and service escalations. You'll also play a crucial role in enhancing customer satisfaction by conducting annual reviews of their IT infrastructure and collaborating with support teams to ensure optimal performance. Key Responsibilities: Cultivate trust and rapport with key accounts, conducting technology reviews annually Conduct quarterly business reviews more »

distributor of construction products. The success of the business is based on the quality of the products it distributes and the quality of the service it provides to its customers. The Group aims to build on its leading market positions in the UK, Ireland, The Netherlands and Finland and … on ad hoc projects as directed by the Group HR Systems Manager. Supporting the improvement of procedures and processes to ensure that the best service delivery is given to our stakeholders and the wider business. Ensuring the required processes & procedures meet GDPR, company policy and/or legal more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Service Review Meetings as required. Develop and facilitate more »

on-going maintenance across a range of enterprise environments. You will be involved in a range of Infrastructure projects from operational improvements to new service delivery solutions. You will have an opportunity to support a range of clients across Energy, Renewables and other sectors, deploying a variety of more »

meetings to analyse customers' needs. Providing technical support during pre-sales and post-sales processes Negotiating new contract and payment terms. Liaising with our Service Delivery team Experience Required Established technical background with hands on experience in digital and cloud-based technologies. You will be passionate about working more »

immediate requirement is for an experienced Team Lead to be a key part of our London team. Key Details: Permanent £65k london Operational Responsibilities Service ownership of all aspects of day to day delivery to our clients and partners Staff management to the onsite team/s and … rota Provide comprehensive reporting to the service delivery and account manager Attend monthly and quarterly service review meetings Providing a senior level of technical support at the point of escalation. Primary point of contact onsite for our client Operational Coordination between teams including the technical helpdesk, field … service, projects teams and client liaison Onsite expectations Strong leadership and team building initiatives Onboarding and training new staff members Conduct regular one to one meeting's with individual staff members Conduct weekly meetings to consistently improve the onsite service Identify and support training requirements or skills gaps more »

role that ensures the seamless operation of production processes. A prestigious manufacturing firm is seeking a dedicated individual to uphold the highest standards in service delivery to their production line, focusing on machine uptime and maintaining impeccable quality standards. In this crucial position, the successful candidate will be more »

and deploy new server and network hardware. Address technical Server and network queries from internal users, providing 3rd line third-line support to the service delivery team for escalated issues Maintain and understand software used for services like email and security. Assist with routine maintenance tasks (e.g. patching … updating software) Manage workload and user responses using an internal call management system. Ensure completion of scheduled managed service tasks as outlined in SLAs With this opportunity, you will achieve: Starting salary from £40K-£45K DOE Flexible hybrid working - 1 day in office Contributory pension scheme Tax-free annual more »

with partners and stakeholders in key markets. Conduct detailed market analysis to identify growth opportunities and competitive advantages. Collaborate with internal teams to ensure service delivery aligns with client expectations. Ensure alignment of trade lane growth strategies with overall business objectives. Requirements : Extensive experience in freight forwarding with more »

success and consistency. Balance this by supporting process improvements that help streamline and allow for better focus on sales or clients. Provide input into service line products, product pricing methodology, and future trends or tactics that should be reviewed internally. Participate in monthly pipeline calls to ensure team alignment … to challenges, needs and requirements identifying root causes, providing effective solutions in a timely manner to ensure that traction, progress, and confidence is maintained Service Excellence - dedicated to meeting, enhancing and at time exceeding clients expectations, ensuring excellence in service delivery are achieved through the right solution … well as team and personal goals. Utilisation process and tools to drive improved sales. Coordinate solutions resources across geographies to ensure quality of proposed service offering Accountable Leader through the solution process, coordinating, providing insight and partnering with service line subject matter experts to ensure the latest and more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The Hard Services Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

looking for an associate cost consultant to join our Manchester office. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing, and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as … a preferred service provider working across a range of projects such as large commercial new builds for blue chip clients, private residential, towers and national government frameworks etc. Your core duties will involve: Providing accurate cost advice and reporting to our clients Delivering projects, commissions and professional assignments Assuming … Undertaking commercial management services with limited supervision Delivering all work outputs in an accurate and timely manner Providing support to the team leader/service leaders in cost management of projects Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to form strong more »

interpersonal skills Knowledge of student needs and learning styles Good understanding of educational resources and technologies Proactive and innovative approach to supporting in enhancing service delivery Continuous learning and professional development mindset Flexibility and adaptability to meet evolving student needs Commitment to creating inclusive and accessible learning environments … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In … team's knowledge. Collaboration is essential. You will engage with stakeholders across the organisation, raising the profile of the helpline and identifying opportunities for service improvement. Hybrid Working Expectations: 2-3 times a week office based (Flexibility to attend the office more regularly on occasion may be required to more »

technological solutions and improvements within an organization. Initially, you will be focused on the design, build, and launch of the overall operating model, regional service delivery offering and HR Service Centre. As Workday SNOW Technology Lead, your role is to drive the strategic use of Workday and … ServiceNow platforms are essential. This includes expertise in configuring and customizing Workday modules (such as HCM, Time and Payroll) and ServiceNow applications for HR Service Delivery. Experience leading complex technology projects, particularly in the implementation and integration of Workday and ServiceNow. Familiarity with HR and IT service management … which results in the desired results. Abilities: Strategic Thinking: Ability to develop and execute a strategic vision for HR systems to enable employee self-service aligned with organizational goals and objectives. Collaboration: Proven ability to collaborate cross-functionally with HR, finance, IT, and other departments to achieve payroll-related more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/… support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact within … the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

Service Delivery Manager (SDM- Hybrid) Islington, UK Monday to Friday Full Time, Permanent 37.5hrs per week £33-35,000 The Service Delivery Manager (SDM) is responsible for the performance & achievement of SLAs within a specific area, providing leadership to a team of Health Practitioners (HPs) and … contribute and challenge within a team/area to improve performance, along with the ability to communicate with peers and senior management. An effective Service Delivery Manager must demonstrate the following skills/behaviours:- Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible … of SLAs and KPIs. Monthly 1-2-1 with team members. Cascading information to Team Members through Daily meetings/huddles with all staff3 Delivery of monthly team meetings including operational updates. To promote joint working and maximise the local relationshipsClinical and Non Clinical employees alongside theengagement structure. Responsible more »

our world. Join us. As a SEA Naval Combat Systems Engineer, you will support our Complex systems division as a Naval Systems Integration Process Service (NSIPS) Matter Expert reporting to the NSIPS Project Manager. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a … areas Onsite bistro (Barnstaple office) and free hot and cold beverages Onsite showers and toiletries provision Free onsite parking What youll be doing NSIPS Service Delivery Conducting of Ship/Submarine combat system audits NSIPS related bid and enquiry work Wider capability area technical project work for naval more »

interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular service delivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality, efficient and … cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best practice. Creates more »

will be operating a range of administrative processes, providing PA support to the Divisional Director and offering flexible business support to contribute to the delivery of business activities and objectives to time, quality and within budget. What youll be leading on Operate many administrative processes, ensuring that these are … management decision making. Produce reports, presentations and other documents, collating and analysing relevant information and statistics from identified sources, to support others in the delivery of their business objectives. Answer standard and non-standard enquiries and act as a point of contact internally and externally, providing information to stakeholders … to support service delivery, customer service, and management decision making and escalating issues for resolution as necessary. Enter and maintain information on systems and files to ensure that information is up to date, in the right place and easily accessible. Manage smaller pieces of work to completion more »

working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end service delivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit an Administrator to work within our busy Engineer Attendance team at … if this just means passing on the correct contact info for who is best to help. Provide information to customers when requested. Ensure the Service/Engineer Attendance phone is answered in good time. Work with the Team Leader to fill in where required in assisting the rest of more »

Service Delivery Manager Andover Role Overview : The role of a service delivery Manager is to manage and support the engineers out in the filed. They will manage their service visits, monitor the completion on both service, callouts and minor and small repairs. They will … well in a close team and have the desire and passion to want to succeed. Have to work sometimes under pressure and meet deadlines. Service Deliver Manager (Elevators) Andover The Field Manager is responsible for directing and supervising all service routes delegated to him in a safe, quality more »