1 to 25 of 130 Service Design Jobs in the UK

role will allow you to be creative in developing client solutions. They focus on the full life cycle of operations transformation: from operating model design; through to operations transformation, including process re-engineering and operational performance improvement. To support their work, they are interested in candidates with experience of … the following: Operating Model Design - understanding the as-is and to-be for the organization, in order to create the optimal business architecture for successful strategy realization in a digital age. Service Design - putting people at the heart of the services we design, ensuring that their more »

role will allow you to be creative in developing client solutions. They focus on the full life cycle of operations transformation: from operating model design; through to operations transformation, including process re-engineering and operational performance improvement. To support their work, they are interested in candidates with experience of … the following: • Operating Model Design - understanding the as-is and to-be for the organization, in order to create the optimal business architecture for successful strategy realization in a digital age. • Service Design - putting people at the heart of the services we design, ensuring that their more »

Overview Job title: Head of Service Definition and Design Reporting to: Director of Modern Workplace Responsible for: Service Design and Definition for services delivered to Bell’s Customers Based at: Remote – with some travel when required Scope: All services delivered across one or multiple practice(s … The Service Definition and Design function sets the standards for service design, transition, and delivery for Bell. The Head of Service Definition and Design engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are … designed utilising a standard approach and helps to qualify opportunities and scope this on behalf of the practices managed services delivery. The Head of Service Definition and Design is experienced in the design, transition and delivery of services and supports the practices and internal Bell support functions more »

B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs. more »

Overview Job title: Modern Workplace Platform Consultant (End User Experience Monitoring) Reporting to: Service Delivery Manager Contract length: 6 months Based at: Onsite - Glasgow Scope: To work within the modern workplace practice within Bell, to drive customer end user experience monitoring and improvements. You will be responsible for assisting … our existing customer estate with providing governance & monitoring solutions around end user experience. You will have previous experience working with service design, traditional 1st, 2nd and 3rd line teams and be familiar with the technology landscape at a consumer level. We are looking for a consultant that has … expert product knowledge around Lakeside Systrack Familiarity & product awareness of EUEM products such as Microsoft desktop analytics, Nexthink, ThousandEyes & Zscaler Assist with high level design around the EUEM product lifecycle for both Bell and our customer base Work on projects & programmes for opportunities provided to modern workplace via our more »

sector entity that's reshaping the way public services are delivered. The Role: Experience Lead (Maternity cover) As an Experience Lead, you will spearhead design across the organisation’s digital estate, playing a pivotal role in the redesign of complex, interdependent services. You'll work openly and collaboratively, always … keeping the user at the center of everything you do. Your work will span multiple teams and all service channels, ensuring a seamless and user-centric approach. The role will lead product and content design and the development of design systems, fostering a culture and new ways … will be expected to build strong relationships with key stakeholders, providing leadership and influence. Your responsibilities will include forward planning to future-proof our design work by developing processes that enable rapid development of high-quality solutions. Additionally, you will oversee budgeting, estimating, planning, and objective setting for the more »

Role: Service Design and Transition Manager Location: City of London Salary: up to £75,000 Flexible working: 3 days in the office A world leading insurance company is looking for a Service Design and Transition Lead to join their team, this is an exciting role for … somebody that comes from a solid IT Service Management background, ambitious and is ready to take their career to the next level. Key skills and responsibilities: Solid experience working at a Senior IT Service Management Level Experienced managing IT Services Comfortable working with different teams Solid knowledge of … ITIL framework ITIL Certification Strong stakeholder engagement skills Comfortable working on several projects at once Ideally you come from a Financial service background If this role sounds of interest and you would like to know more do not hesitate to contact me on elias.ofosu@sandersonplc.com or click apply more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

a leading consultancy to find an exceptional Digital Solutions Architect. As a Digital Solutions Architect, your role will be focused on working with product design and development teams to create innovative solutions for the consultancies clients' digital needs. Your responsibilities will include designing end-to-end solutions, mapping capabilities … value of new propositions and solutions through prototyping, feasibility assessments, and piloting. This role requires a hands-on approach to working with UX and Service Designers and developers to design and implement solutions, support rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. … end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess Computing and Micro-service based solution. Ability to communicate on a Business and Technical level bringing solutions to life for a range of stakeholders. Ability to design more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

Design, build and implement modern M365 workplace services. Working closely with Information Security and Support Teams to create services that are secure, consistent, reliable and supportable. Heavy focus on Microsoft technologies, with extensive exposure to Azure IaaS, Azure Virtual Desktop, Azure Active Directory, Intune, Microsoft 365 etc. Responsibilities: Engaging … in Infrastructure Service Design Contributions Implementing new end-user computing services through practical application. Developing documentation and procedural support frameworks for services. Designing and deploying technical and procedural cybersecurity measures. Establishing and managing automation for consistent deployment of M365 and Azure resources. Mentoring junior support team members in … service utilization and administration. Providing advanced support for incidents, issues, and modifications as part of 3rd line support. Required skills: Proficiency in scripting languages such as Python, Bash, or PowerShell. Hands-on experience with IaC tools like Terraform, Ansible, or CloudFormation. Awareness of cybersecurity best practices Experience of deployment more »

IT Service Design and Transition Manager Up to £65,000 + market leading pension and other great benefits Remote with occasional site travel Fruition IT are currently working with a crucial government body responsible for maintaining high standards of service across the UK healthcare industry. Following a … Director of Technology Transformation, you will oversee the activities necessary for the successful implementation of new IT products and services. You will champion IT Service Design and Transition and ensure these implementations are well-managed and supported by appropriate support models. Responsibilities: Establish and lead processes to ensure … a systematic approach to the change and retirement of IT services/products. Serve as the Technology Unit's primary contact for all IT service design and transition requirements and deliverables. Ensure that all appropriate IT support models, IT governance, and IT assurance elements are in place to more »

IT Service Designer - Remote - Permanent You will be joining a professional and dynamic team, which is going through a period of sustained growth with an Enterprise international agenda. The team operate within an existing framework using standard repeatable processes/templates Fully Remote (Very occasional travel to office … + £60,000 per annum + 10% bonus What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within a programme in compliance with the organisation's delivery frameworks and as a co-ordinated, seamless transition Being accountable for the transition activities more »

be responsible for assisting our existing customer estate with providing governance & monitoring solutions around end user experience. You will have previous experience working with service design, traditional 1st, 2nd and 3rd line teams and be familiar with the technology landscape at a consumer level. We are looking for … expert product knowledge around Lakeside Systrack * Familiarity & product awareness of EUEM products such as Microsoft desktop analytics, Nexthink, ThousandEyes & Zscaler * Assist with high level design around the EUEM product life cycle for both in-house and our customer base * Work on projects & programmes for opportunities provided to modern workplace … under pressure in a fast-paced environment and use your initiative and experience based on industry best practices. * Highlight opportunities to improve/evolve service and technology platforms * Assist with testing and validation of changes and/or deployments where necessary * Providing assessments in-house and to our customer more »

be responsible for assisting our existing customer estate with providing governance & monitoring solutions around end user experience. You will have previous experience working with service design, traditional 1st, 2nd and 3rd line teams and be familiar with the technology landscape at a consumer level. We are looking for … expert product knowledge around Lakeside Systrack * Familiarity & product awareness of EUEM products such as Microsoft desktop analytics, Nexthink, ThousandEyes & Zscaler * Assist with high level design around the EUEM product lifecycle for both in-house and our customer base * Work on projects & programmes for opportunities provided to modern workplace via … under pressure in a fast-paced environment and use your initiative and experience based on industry best practices. * Highlight opportunities to improve/evolve service and technology platforms * Assist with testing and validation of changes and/or deployments where necessary * Providing assessments in-house and to our customer more »

based Enterprise Data Platform. Responsibilities: Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with Service Design to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Senior Consultant CAE is looking to hire a Senior Consultant. As Senior Consultant you will provide expert design and deployment of technical solutions and services to CAE's customers. Working with our presales and PMO teams, you will take ownership of the delivery of technical solutions within our client … technical presales support to our agile sales team, which includes: Attendance to customer meetings/presentations Creation of proposals, BOM's and solution and service designs Creation of high and low-level designs Peer review deliverables as required. Installation of solutions and services as designed either by presales, themselves … or another member of the professional services team. Create detailed documentation of all tasks undertaken. Support the service desk in providing customer support as diary allows. Provide progress updates and timesheets on a daily basis. Store documentation, in a central location, and on the ticket as appropriate Meet personal more »

The Opportunity There is an exciting opportunity for a Head of User-Centred Design to join the senior Digital Services team within the Digital, Data, and Technology (DDaT) Directorate within a UK-based regulatory body. Their vision is to be a catalyst for innovation and regulatory effectiveness, using digital … Digital team is transforming to become a modern, high-performing function with agility, user-centricity, and innovation embedded throughout. As Head of User-Centred Design, the role involves developing capabilities to empower this transformation. The Role As Head of User-Centred Design, this role will be responsible for … UCD function's strategic direction. Acting as the 'Voice of the Saver, Scheme, and Employer,' ensuring inclusive and accessible services. Developing the Research and Service Design capability. Leading multi-disciplinary teams to ensure a unified mission for user-centred design. Managing and build UCD skills to foster continuous more »

a leading consultancy to find an exceptional Digital Solutions Architect. As a Digital Solutions Architect, your role will be focused on working with product design and development teams to create innovative solutions for the consultancies clients' digital needs. Your responsibilities will include designing end-to-end solutions, mapping capabilities … value of new propositions and solutions through prototyping, feasibility assessments, and piloting. This role requires a hands-on approach to working with UX and Service Designers and developers to design and implement solutions, support rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. … end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess Computing and Micro-service based solution. Ability to communicate on a Business and Technical level bringing solutions to life for a range of stakeholders. Ability to design more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently across … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the more »

need value added reseller partners to help them with the associated complexity challenge. This is a critical role to influence the buildout of Software Service s advanced consultancy portfolio to help customers to get clarity, control and drive optimisation. They will be the in-life service owner for … the services, the development of the practice and people and act as an evangelist with Sales to support the sale of this value-added service portfolio. They will also manage a global set of resources from a functional, people and development perspective. What you ll do Lead a global … team of specialists on a portfolio of Service Offerings that you will own in-life, including Spend Optimisation, Licence Advisory, Cloud/Consumption Billing and Software Asset Management best practice consultancy, amongst others. Having an analytical approach to driving robust data and identifying opportunities/get stuff done mentality more »

user journeys Make complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. As part of your role you will also have the opportunity to contribute to the business and your own personal … your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: Strong understanding of user-centred design principles and best practice Experience working in multidisciplinary Agile teams to design and deliver user-centred services Experience of designing content for diverse … at least 5 years and not having left the country for more than 28 consecutive days during this period) Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Good communication and stakeholder management skills It would be ideal if you also have: Experience more »

to ensure alignment with organisational goals and objectives. Direct leadership of an ideation and inception group including User Researchers, UCD consultants, Agile BAs and Service Designers. Prioritisation and Planning: Collaborate with stakeholders to prioritise IT requirements on major programmes, ensuring that resources are allocated effectively to deliver impactful results. … Structural Design and Optimisation: Shape the structure of IT delivery teams across major programmes, optimising team composition and capabilities to enhance efficiency and effectiveness. Take a lead role in the governance of Group programmes representing IT at strategic boards. Governance and Standards: In conjunction with Enterprise Architecture own and … iterate IT delivery governance, standards, and practices, ensuring adherence to industry government functional standards, best practices for service design, delivery and integration as well as applicable regulatory requirements. Resource Management and Spend Optimisation: Ensure the sustainability and efficiency of Group IT's delivery approach by effectively managing programme more »