3 of 3 Service Desk Administrator Jobs in the UK

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday More ❯

Join this local engineering organisation as their next service desk administrator! Your new company Our client is a large private-sector organisation based in Mallusk that is providing support to a large public-sector organisation. Your new role In this role, you will be working as a … email Logging and assigning response maintenance calls promptly and efficiently Processing operative paperwork and closing calls to submit for payment Responding within agreed timeframes, service levels and contract terms to ensure that work orders are met Targeted KPIs in relation to contract requirements Support in cross-training team to … you'll need to succeed To be considered for this role, you will have the following: 1 year's experience in an office environment (service-desk/help-desk admin experience preferred) 5 GCSEs to include English and Maths 1 year's office experience Fluent Microsoft Office More ❯