London, South East, England, United Kingdom Hybrid / WFH Options
People First
employee, and interacting with external suppliers Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days WFH allowance per month Location: Central London ServiceDeskAdministrator - Summary: The ServiceDeskAdministrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating … helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. You should be comfortable making configuration changes and clearly document and follow change control procedures. ServiceDeskAdministrator - What You'll be Doing: To provide 1st & 2nd line IT support to UK office’s user community. Respond and answer all servicedesk … manor and follow HQ procedures and processes. Respond to and manage requests from HQ Beijing. Process IT invoices monthly, on time and within the due date. Manage the UK Service Desk. You will not only participate in service request, incidents, problems and change requests but triage requests from users and assign work when required. Responsible for configuring & maintaining More ❯
Milton keynes, Broughton, Buckinghamshire, United Kingdom Hybrid / WFH Options
Parkside
ServiceDeskAdministrator Based in Milton Keynes £25,000 per annum 37.5 hours per week 6-month FTC with a view to permanent Immediate start preferred My client is seeking a Helpdesk Administrator to join their team in Milton Keynes. This is a fantastic opportunity for someone looking to work within a supportive and structured environment … with the potential to move into a hybrid working arrangement after the successful completion of a probationary period. The Role Working within the Care Centre team, the Helpdesk Administrator will be responsible for delivering high-quality customer support and administration. This includes: Acting as the first point of contact for customer enquiries via phone or email Logging job details More ❯
Dundee, Angus, Scotland, United Kingdom Hybrid / WFH Options
Search
Fun and bubbly team of 12 based in their large, open plan offices, are looking for a ServiceDeskAdministrator to join them in the servicing of the business major contracts.Monday - Friday 8-5, office based for the first 3-6 months then hybrid and fully remote option once fully trained and confident in the role; due … maintenance works Prioritising emergencies Scheduling engineers out to attend jobs Opening, closing and updating jobs on a variety of portal as well as the internal system Processing invoices Ensuring service levels are adhered to Ensure all jobs are added and tracked as required The perfect application will: Be confident in communicating over the phone and email Have excellent organisational More ❯
ServiceDeskAdministrator Watford Sheridan ward is excited to be recruiting for a fabulous company based in Watford, who is looking for a ServiceDeskAdministrator to join their lovely and friendly team! They are looking for someone who has an upbeat and positive personality. They are also looking for someone who ideally has … engineer scheduling or help desk experience! Are you a bubbly individual? Do you work well within a team? Are you super organised? Do you work well using your own initiative? If this sounds like you and what you’re looking for... APPLY TODAY!!! ServiceDeskAdministrator Duties: Scheduling engineers on a CRM system Logging and closing … off any requests Invoicing all chargeable calls Attending meetings Making sure customer queries are dealt with Creating quotations in a timely manner ServiceDeskAdministrator Benefits: Onsite parking Annual leave which increases with service Team events Upbeat and vibrant working environment More ❯
We are looking for a highly organised and proactive ServiceDeskAdministrator, ideally based in Bracknell or the surrounding area, to work alongside one of our high end clients. This role is essential to ensure the smooth day to day operations of the servicedesk, with a strong focus on job scheduling, engineer coordination, customer … communication, and the effective use of BigChange job management system. Key responsibilities: Manage incoming service requests via phone, email, and system portal Schedule and coordinate engineers for maintenance, installation, and reactive callouts using the BigChange system ️ Monitor job progress to ensure timely completion and customer satisfaction Update and maintain BigChange system records including job notes, customer details, asset information More ❯