8 of 8 Remote/Hybrid Service Desk Manager Jobs in the UK

Title: Service Desk Manager (Internal Applications Only) Location: Cardiff (Hybrid) Contract type: Permanent #LI-Hybrid About the role This position sits within the Service Desk function of the Cloud, Cyber and IT (CCIT) Business Unit and reports directly to the Head of Service Desk. … Service Desk Manager is responsible for the operational leadership, performance and continuous improvement of ARO’s 1st and 2nd Line Service Desk teams. The role ensures the consistent delivery of high-quality support services, achievement of contractual service levels and customer outcomes ...

Service Desk Manager required by a leading Finance and Private Banking firm based in the City of London, a short walk from banks and Liverpool Street, paying up to £50k plus bonus of up to 15%. Hybrid, 4 days a week in the office. You will … manage a team of two Service Desk Engineers, with a new Entry Level Service Desk Analyst to bring on board and develop. This is a genuine hands on leadership role for someone who wants to own the service desk and shape how it runs. ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support … Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused ...

Role: Service Desk Manager Location: Mainly Remote with occasional on-site attendance required. Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply part of the Reply Group is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through … approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. About the Role We are seeking an experienced Service Desk Manager with 5+ years of hands-on leadership experience to oversee a mature support service environment. You will manage ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

Solirius Reply, part of the Reply Group, is seeking an experienced Service Desk Manager to oversee a mature, high-velocity support operation serving 400+ end-users across analytics and IT teams. The role demands strong leadership, advanced Jira expertise, and a proven ability to drive incident resolution ...

Company Shop Group is seeking an IT Support Manager to lead the delivery of all IT support functions in a hybrid role based in Tankersley, Barnsley. The role focuses on meeting SLAs, managing outsourced services and vendors, and ensuring stable, secure IT operations across the business. You will oversee … service desk, drive performance improvements, and mentor the support team while aligning with group IT security policies. Hybrid work requires 3 days in the office and 2 days remote. #J-18808-Ljbffr ...

always on the lookout for talented and ambitious people to join our teams. With offices across the UK, ARO is perfectly placed to service customers with a nationwide team. Cardiff Glasgow Farnborough Leeds Liverpool Kilby House, Liverpool Innovation Park, Liverpool, Merseyside, L7 9NJ #J-18808-Ljbffr ...