5 of 5 Remote Service Desk Team Leader Jobs in the UK

Service Desk Team Leader, £35,000 per annum Benefits, Northwich (Cheshire), Hybrid working included i.e. 3 days in the office, 2 from home, Global Company with greta culture. Overview of the Service Desk Team Leader: Are you ready to step up, stand out, and LEAD? If … a powerhouse of tech know-how with a heart for service and a passion for inspiring othersthen this Service Desk Team Leader opportunity is your stage. As a Service Desk Team Leader , you will become the heartbeat of our clients service desk … leadershipthis is leadership at its finest. You'll bring clarity to chaos, structure to scale, and energy to execution. Service Desk Team Leader Duties: Own service desk productivity, ensuring tasks are prioritised, covered, and completed on timeevery time. Build a culture of motivation, collaboration, and excellencebecause energy is More ❯

Job Title: Service Desk Team Leader Location: Fareham (hybrid working) Contract length: 6 months (ongoing, will always be a need for the role) Pay rate: Negotiable Overview: We are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and … also contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave), ensuring high levels of teamwork and professionalism, driving … results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk More ❯

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £26k £28k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in … this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have More ❯

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £26k - £28k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in … this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months' experience in a similar role. Ideally you will have More ❯

sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced Team Lead to join our rapidly developingIntelligent Service Desk team. This role will be toprovide operational leadership, alongsideanother Team Lead, for20-30staff. The primary responsibilities will include managing day-to-day operations, ensuring effective support, and overseeing workload management for multiple Netcompany clients across various business sectors. Strong organizational, planning communication and interpersonal skills are essential. Key responsibilities: Assist with supporting the … growth and development of the Intelligent Service Desk team. Qualifications Key Skills/Experience/Qualifications: Minimum 3 years in an IT Service Desk with Shift Supervisor, Team Lead or Junior Manager experience. (or relevant experience as a Team Lead at Senior level within Netcompany). Must be More ❯