ServiceNow Analyst
- Hiring Organisation
- RX Global
- Location
- Greater London, United Kingdom
- Employment Type
- Full Time
product backlog. Gather and document business requirements. Write and refine user stories and acceptance criteria. Coordinate with stakeholders to understand business priorities. Assist with sprint planning, reviews, and backlog refinement. Monitor incidents, requests, and recurring issues to identify improvement opportunities. Help track service KPIs, SLAs, and user adoption. ...