Remote Support Analyst Jobs in the UK

26 to 50 of 61 Support Analyst Jobs in the UK with Remote Work Options

D365 F&O Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Catch Resource Management
D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, Service Now, D365 Analyst, Support Analyst, AX 2009, AX2012, Finance Systems Support – Permanent – London - Hybrid - £45,000 plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst, with a background in finance, to join their existing support team. This … skills Positive, ‘can-do’ attitude and a problem-solving approach Team player, able to communicate with peers and escalate where appropriate Main Responsibilities: Provide support to the growing finance system user base via the Service Now platform Respond to users’ functional support requirements Process finance system user onboarding more »
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Information Technology Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Larbey Evans
US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the support more »
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SAP Support Analyst

East Leake, England, United Kingdom
Hybrid / WFH Options
Saint-Gobain UK & Ireland
SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »
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Maximo Support Analyst

United Kingdom
Hybrid / WFH Options
prosource.it
Maximo Support Analyst We have an excellent opportunity for a highly motivated and skilled Maximo Support Analyst to join us on a remote working basis for an initial period of 6 months to support a Maximo Upgrade project (7.6 to MAS8 environment). You’ll … be an experienced Maximo Support specialist and will provide 2nd line support for a Maximo 7.6 environment, undertake application configuration and testing, data loading, release management and stakeholder management. If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work more »
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Infrastructure Support Analyst – York (outskirts – hybrid/remote)

York, England, United Kingdom
Hybrid / WFH Options
Candour Solutions
Infrastructure Support Analyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »
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2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »
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Application Support Analyst

United Kingdom
Hybrid / WFH Options
Bottomline
Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »
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Information Technology Support Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Grace May
be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »
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Information Technology Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below … Provide a high quality 1st and 2nd line support service , resolving issues in a timely manner and keeping users fully informed at all times. • Undertake - PC/laptop builds and rebuilds. - audits to check that the Acceptable Usage Policy is not being breached. - general asset maintenance (disk defrags, clean more »
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Support Analyst

United Kingdom
Hybrid / WFH Options
Adaptiva
Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a Support Analyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »
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Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
RED10
Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »
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Cobol Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »
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Technical Support Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
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Application Support Analyst - Dynamics

Eastleigh, England, United Kingdom
Hybrid / WFH Options
Blake Morgan LLP Careers
Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »
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Graduate Support Analyst (French)

London Area, United Kingdom
Hybrid / WFH Options
Pros2Work
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »
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Operational Support Analyst

Bristol, Somerset, United Kingdom
Hybrid / WFH Options
IO Associates
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and Business Intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
Employment Type: Permanent
Salary: GBP 30,000 Annual
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Platform Support Analyst

Horley, Surrey, United Kingdom
Hybrid / WFH Options
Better Days Recruitment Ltd
Great position working for an energy and data organisation located in Surrey for a Platform Support Analyst. The role is a twelve-month fixed term contract to cover maternity leave, however the company is growing and for the right candidate, there may be permanent opportunities elsewhere within the business … but also very much part of a larger Project Team. The main purpose of the role is to provide administration and customer after care support once a customer contract has been put into place. The customers are commercial business, so the contracts can be very detailed, quite complex and … be from an email and could be quite basic to complex queries that would require more of a technical fix. It is the Platform Support Analysts job to solve the queries, communicating with the customer until the problem is solved. Then liaise with the relevant internal department to ensure more »
Employment Type: Permanent
Salary: £22000 - £24000/annum Good Company benefits
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Application Support Analyst (Payments)

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Data Careers Ltd
Role: Application Support Analyst (Payments software) Location: Luton, (2 days in Luton and 3 days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customer service, SLA's etc. Why Apply: This role … joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments … software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part more »
Employment Type: Permanent
Salary: £30000 - £32000/annum comprehensive range of Employee Bene
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Junior IT Support Analyst

London, Bishopsgate, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This … role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
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IT Support Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
File Dynamics
Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. As a … Support Analyst, you will be responsible for assisting clients with IT support issues and other related queries. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within an already well-established team. You will be provided with a … requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the IT Support ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients and confidently more »
Employment Type: Permanent, Work From Home
Salary: £20,000
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Azure Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a … smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, e.g., Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc. more »
Employment Type: Permanent
Salary: £36000 - £44000/annum Remote
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Application Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress … clients and their restore locally The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s until resolution and closure. What we're looking for? Someone with 2 years + experience in a more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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D365 CRM Support Analyst

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
GCS Ltd
JOB TITLE: D365 CRM Support Analyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »
Employment Type: Permanent
Salary: £34000 - £35000/annum + Benefits
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Trainee IT Support Analyst

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
TEAM
of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary … work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support to the … and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee IT Support Analyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving skills. Ability more »
Employment Type: Permanent, Work From Home
Salary: £23,700
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IT Support Analyst - Onsite

Edinburgh, York Place, City of Edinburgh, United Kingdom
Hybrid / WFH Options
Quorum Network Resources
Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »
Employment Type: Permanent
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Support Analyst
10th Percentile
£24,525
25th Percentile
£27,750
Median
£35,000
75th Percentile
£47,500
90th Percentile
£60,000