1 to 25 of 202 Support Analyst Jobs in the UK

FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »

Junior/Graduate Support Analysts x 3 - Liverpool - New! Up to £23,500 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a number of Junior/Graduate Support Analysts to join its growing team. Suitable candidates will have the following experience: Basic more »

Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »

industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »

Application Support Analyst - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with good more »

IT Support Analyst Guildford - 100% Onsite - Please do not apply if you aren't able to work onsite 5 days a week Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »

Applications Support Analyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Analyst to join our team in Aberdeen . As Applications Support Analyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »

I am looking to recruit a Business Application Support Analyst - Pegasus for my client who provide ERP services and solutions to SME’s across UK. You will join an established Client Support Team and bring previous experience with the Pegasus opera and payroll as well as passion … support. Salary £40K plus benefits which include 30 days annual leave and employer pension contribution. You will be responsible for providing application/technical support top our clients through our helpdesk, telephone and also email. As a point of contact for all client and enquires, you will be expected … to investigate and resolve client issues. Where necessary, escalate support incidents to other members of the team. Along with a clear talent for problem solving, you will be a fast learner who can quickly diagnose and troubleshoot issues in a fast-paced and dynamic environment. This role presents a more »

French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »

We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »

IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public … transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You … will provide 1st and 2nd level support providing first-time fix wherever possible and escalating where needed. Working in a friendly team-based environment with learning and development opportunities. Potential for the role to extend or progress to a permanent role if of interest. Key responsibilities: Working as part more »

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software Support Analyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software Support Analyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »

Junior/Graduate Support Analysts x 3 - Liverpool - New! Up to £23,500 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a number of Junior/Graduate Support Analysts to join its growing team. Suitable candidates will have the following experience: Basic more »

Junior Support Analyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »

Junior Support Analyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »

LANSA Support Analyst £55,000 - £60,000 p/annum + benefits Fully Remote You must already have SC Clearance, or be SC Clearable to be considered for this role! CPS Group are working exclusively with a well-established IT Consultancy who are looking to hire a LANSA … Support Analyst to focus on Public Sector-focused projects. The role is working within the Production Support team and would suit an experienced technical engineer with a solid understanding of LANSA applications. As the LANSA Support Analyst you will be focusing on 3rd Line incident … all relevant quality processes and procedures. * Use Visual LANSA and interactive SQL to examine data analysis * Constantly liaise with clients and stakeholders providing application support and insight Skills/Experience: * Experienced in 2nd/3rd Line Support roles * Technical understanding of supporting LANSA applications * Ideally exposure to AS more »