1 to 25 of 66 Support Manager Jobs in the UK

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »

Digital Product Support Manager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product Support Manager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product Support Manager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »

Our major retail client is seeking a new Senior Digital Support Manager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2/3 Days a week Job Description: As the Senior Digital Support Manager, you will be responsible for leading a team … in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management, and … strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring 24/7 support for critical systems more »

Technical Support Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical … Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team covering … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support more »

get the best experience, both through direct assistance and pointing them in the direction of the growing self-service capabilities of the Platform.The Business Support Manager has responsibility for managing the day to day running of a group of Platform Support Analysts, ensuring they deliver an exceptional … support service to all our clients.The role will normally be based in our office in Bishopsgate, London, although at present the team is also working from home. Part-time working remotely can be accommodated. The Support Desk operates on a rota system between 8am and 7pm Monday to … will consider both full-time and part-time applicants.Main DutiesManaging day to day running of helpdeskProviding an escalation-point for clientsContinuous improvement of the support processEnsuring Platform service and incident SLAs are metAssisting the Platform Support Manager with recruitment/Resource planningProvide Structured objectives/Mentoring/ more »

leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »

access to logistics professionals worldwide. An exciting opportunity has become available for a motivated and enthusiastic individual to join the Biggleswade DC as Operations Support Manager. Job Purpose: To take full responsibility of all operational support functions, including both stock integrity and administration. Develop and maintain SOP’s … the clients stock integrity and provide regular reports through detailed analysis ensuring any stock losses and potential financial exposure is escalated to the General Manager and Operations Director. Through the administrative team manage the inbound processes from appointments to vehicle departures, owning the wholesale planning, prioritisation and customer relationship … escalating, issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Site General Manager in a timely and professional manner, 15. Manage stock at risk, stock reconciliation, stock order files and purchase order discrepancies 16. Maintain Quality standards more »

Subject Support Manager - STEM (Maths, Computer Science and Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Science, Mathematics and Computer Science and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all more »

Job Title: Business Development Support Manager Location: Remote (with travel to client sites/office in the Wiltshire area) Salary Range: £50,000 - £65,000 including benefits (bonus, private healthcare, 28 days holiday plus bank holidays) Are you ready to join a dynamic team at the forefront of … security and defense solutions? They are seeking a talented and motivated Business Development Support Manager to drive the business growth in the security/defense space. As a key member of the team, you will play a pivotal role in supporting various aspects of business development, including proposals … business opportunities. Manage contracts throughout their lifecycle, ensuring compliance and successful execution. Conduct market analysis to identify trends, opportunities, and potential areas for expansion. Support the sourcing of new business opportunities through research, networking, and strategic partnerships. Requirements: Proven experience in business development support roles, preferably in the more »

the success of our business. Job description: Department: Financial Planning Location: Liverpool, London, Glasgow Contract Type: 12 month contract Reporting to: Head of Client Support Applications close: 14/06/2024 Work Type; Hybrid Purpose Manages the Client Support Team providing centralised administrative support to Financial … ensure the delivery of a commercial, high quality, low risk client service. To ensure the production of BI, monitoring procedures and maintaining data to support the marketing, strategy and MI requirements of the business. To plan and resource updates to the CRM system. The Role Manage and coordinate the … Client Support Team providing guidance and support with all activities undertaken by the team, plans/coordinates administration tasks, coaching and developing the team, holding regular 1:1s Ensure all roles within RFP are aware of changes in centralised procedures and responsibilities at all times Regularly assess the more »

We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical Support Manager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »

food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Support Chef Manager to work with us. Location: The position will cover the South and South West to focus on Bristol, Swindon, Reading and … predominantly Monday to Friday A UK driving licence is required for this role, we will pay mileage to sites whilst you are on the support team, you will need your own transport to get to sites. Key responsibilities: • Experience in volume cooking using fresh seasonal ingredients • Managing people • Strong … Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards more »

Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »

ways of working and transitioning into a product-led organisation at scale.Together we are building a better BA (British Airways).Job DescriptionAs an Application Support Manager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery Team to … bring agile change to life and apply SAFe as an overarching umbrella.Purpose of the role The Application Support Manager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end-user clients to foster … robust relationships, and diligently responding to both critical and routine application support requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation’s standards and objectives. The candidate will exhibit a profound more »

For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »

About the Role: We are seeking a driven and experienced Applications Support Manager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

JOB DESCRIPTION Job Title: Compliance and Business Support Manager Reports to: Co-Founder & CEO Alison Meadows Location: Home working/Cambridge Job Purpose summary: Management of accreditations and certifications such as ISO 27001, NHS DSP Toolkit, and other associated paperwork between organisations and bodies such as NHS Digital more »

Subject Support Manager - STEM (Maths, Computer Science and Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

to 90,000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Job DescriptionWe are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and … the full range of capabilities, and stay informed about new features and competitive solutionsTrain employees on both software and hardware, troubleshoot, and provide technical support when neededDevelop and execute disaster procedures, and maintain data backupsManage information technology and computer systemsIdentify problematic areas and implement strategic solutions in timePreserve assets … information security and control structuresProven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsExpertise in data center management and data governanceHands-on experience with computer networks, network administration and network installationQualifications for IT ManagerBachelor's degree more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

Our client is looking for a Team Manager to help manage a team of 4-8 FTE. To provide clear and effective supervision and leadership to the Client and Adviser Support team, to ensure Financial Planners are fully supported with new business submissions and back-office administration and … support is processed/delivered promptly and accurately. Responsible for supervising team motivation, work allocation, performance and recruitment, providing on-going training and personal development. Undertake any additional delegated & deputised management duties as required including attendance at meetings, participation in interviews and participation in companywide projects. This role will more »