Digital Support Specialist
- Hiring Organisation
- RSSB
- Location
- London, England, United Kingdom
Overview As a Digital Support Specialist, you will deliver high-quality support for systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. You’ll provide first- and second-line support, balancing user-focused troubleshooting with system and application administration to ensure … seamless experience for internal and external users. This role combines a broad technical skillset with a service-oriented mindset. You’ll support end-user devices and infrastructure, as well as enterprise platforms such as Microsoft 365, Entra ID, and Dynamics 365. You’ll also manage onboarding and offboarding processes