25 of 25 Remote Support Specialist Jobs in the UK

Product & Technical Support Specialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training … and support materials for both internal and external audiences. We genuinely love recruiting for this business because they truly look after their staff, promoting a positive and supportive culture across every department. You'll be joining a welcoming, collaborative, and friendly team where people are genuinely valued. This business invests in its people. With a supportive, values-driven culture … rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP support processes to meet SLA targets Create and maintain servicing support materials, including SOPs, videos, and More ❯

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

Application Support Specialist * Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, application support … and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and … contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release More ❯

Application Support Specialist 6 Month Fixed Term Contract | £40,000 - £45,000 per annum | Remote Based We're seeking an Application Support Specialist to provide technical expertise and support across our application environment. Key Responsibilities Application support and troubleshooting Develop and maintain automation scripts Document processes and technical solutions System performance monitoring and improvements More ❯

Application Support Specialist 6 Month Fixed Term Contract | £40,000 - £45,000 per annum | Remote Based We're seeking an Application Support Specialist to provide technical expertise and support across our application environment. Key Responsibilities Application support and troubleshooting Develop and maintain automation scripts Document processes and technical solutions System performance monitoring and improvements More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

The Role uMotif's Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours.The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this … role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts,investigating and solving technical issues and supporting your team and the wider business … to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you More ❯

ERP Systems Support Specialist St Albans, Hertfordshire £45,000 + Excellent Benefits An experienced ERP Systems Support Specialist is required for a leading retail business based in Hertfordshire. With a salary of £45,000 and excellent benefits, this is a fantastic opportunity to join a well-established company with an envied reputation. The business has recently … a new NetSuite ERP system and re-platformed its eCommerce website, creating an exciting role for someone who can manage small IT projects and provide day-to-day ERP support in a hybrid working environment (3 days in the office). Duties & Responsibilities Lead internal projects across ERP and eCommerce platforms, managing timelines and deliverables Act as first-line … support for ERP issues, providing solutions and user guidance Collaborate with internal teams and third-party providers to scope and deliver system improvements Maintain accurate documentation, configure system settings, and manage user access Create basic reports and enhancements to reduce external development reliance What Experience is Required? Experience supporting or managing ERP systems (ideally NetSuite or similar) Strong Excel More ❯

Customer Support Specialist - Accounting Sector Location: Hybrid – must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a Customer Support Specialist with a strong finance or accounting background … for customer queries (phone and email) Troubleshoot and resolve issues with accounting software (technical and functional) Guide customers through system setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs … and process documentation Spot opportunities to improve our product and share insights with the team What we’re looking for: Previous customer support or client-facing experience A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar) Hands-on experience using accounting software Excellent written and verbal communication skills Ability More ❯

passion for customer service? Do you enjoy problem-solving, working with innovative products, and helping customers get the best out of their systems? We’re looking for a Product Support Specialist to join our growing support team. In this role, you’ll be at the forefront of customer interaction—delivering high-quality support, resolving technical queries … and ensuring every customer feels valued. What you’ll be doing Providing first-class technical support to customers worldwide, handling enquiries from first contact through to resolution. Delivering both remote and on-site support, including customer product installations. Creating and maintaining accurate product documentation. Supporting new product releases by executing test scripts and contributing feedback. Building strong relationships … with customers and working closely with the wider support team to continuously improve services. What we’re looking for Strong communication and interpersonal skills, with the ability to explain technical concepts clearly. Good working knowledge of computer systems in a laboratory environment. Confident with general software use in Windows environments. Analytical problem-solver with the ability to manage and More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

Your new company Are you passionate about solving technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your … new role Serve as the primary technical contact for support cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with … peers to enhance support efficiency Ensure case handling meets service-level expectations, balancing speed and accuracy What you'll need to succeed 2-4 years of experience in technical, systems, or application support Proficiency in PHP and SQL, with the ability to debug and interpret code and queries Ability to read and understand JavaScript in a troubleshooting context More ❯

Your new company Are you passionate about solving technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your … new role Serve as the primary technical contact for support cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with … peers to enhance support efficiency Ensure case handling meets service-level expectations, balancing speed and accuracy What you'll need to succeed 2-4 years of experience in technical, systems, or application support Proficiency in PHP and SQL, with the ability to debug and interpret code and queries Ability to read and understand JavaScript in a troubleshooting context More ❯

means you must be a UK national or have resided in the UK for at least 5 years. This is a remote role with flexible working. The Associate Business Support Specialist will work within the Business Support Team within our busy Customer Delivery Department providing day-to-day administrative and operational support to the department. Duties … dependencies found within the Customer Office Collaborating with different teams to identify and implement process improvements Answering ad hoc queries from across the business Additional tasks as required to support the Customer Office function Core Competencies: Previous experience working for an IT services business a plus Good knowledge of the Office 365 suite, with proficiency in MS Excel in More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to … the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for More ❯

At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact … feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs … integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving mindset. A genuine passion for technology and helping people. A commitment to delivering exceptional customer experiences - every time. What We Offer More ❯

strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service Support Specialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. In this role … and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate … in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through developing effective working relationships with internal and external stakeholders to effectively execute business process improvement projects. Resolve issues arising in the systems and recommend changes to address the root cause of the problem appropriately. Use developing technical expertise to identify and More ❯

strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service Support Specialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. In this role … and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate … in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through developing effective working relationships with internal and external stakeholders to effectively execute business process improvement projects. Resolve issues arising in the systems and recommend changes to address the root cause of the problem appropriately. Use developing technical expertise to identify and More ❯

Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … processes. Our client is seeking a talented finan https://userfiles/Computappoint/WebContent/1.Perm%20Advert%20branding.png created=25-02-13-09-27-50 ce application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with … Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all relevant features are leveraged to ensure business success Working with senior stakeholders to help shape the roadmap of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous More ❯

what runs the world. This Position reports to: Customer Service Team Leader In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. … Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you? We want you to bring your More ❯

Location : Forfar (Hybrid - 20% office-based until March 2026) Hours : Monday - Friday, 8:45am - 5:00pm Salary : £42,200 We're looking for a confident and capable Business Change Specialist to lead a programme of change that improves customer experience and financial processes across our organisation. In this role, you'll: * Lead and support change management initiatives with More ❯

we're looking for. At Person Centred Software, we're transforming social care with innovative technology, including our market-leading electronic Medication Administration Record (eMAR) system. As a Product Support Advisor, you'll be the first point of contact for care providers using our eMAR and other SaaS products - guiding them through queries, solving problems, and ensuring every interaction … we'll give you the training you need to succeed. What You'll Do Be the friendly, professional voice for our customers, answering queries via email, chat, and phone. Support customers using our eMAR product, helping them navigate features and resolve issues. Diagnose and troubleshoot technical and account-related problems, escalating when needed but always keeping the customer informed. … or over-the-counter products. Share tips, best practices, and self-help resources so customers get the most from our solutions. Work with internal teams to ensure smooth, consistent support for every customer. Spot patterns in questions or problems and suggest improvements. Gather feedback to help us make our products even better. What You'll Bring Experience in a More ❯