1 to 25 of 44 Remote Support Specialist Jobs in the UK

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

IT Technical Support Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical Support Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their engagement with … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to detail and a commitment to delivering high-quality work. Good verbal and written communication skills with the More ❯

Job Title: Unit4 (Agresso) Business Systems Support Specialist Location: Widnes (Hybrid – Mostly Remote Working) Salary: Up to £38,000 per annum VIQU is proud to be working with a forward-thinking public sector organisation to recruit a Business Systems Support Specialist with strong experience in Unit4 (Agresso) . If you're passionate about supporting and optimising … enterprise systems and want to play a central role in a values-driven, supportive environment, this is your opportunity. You’ll be the go-to specialist for Unit4 (Agresso/Business World) , supporting key areas such as Finance, HR, and Payroll. Working closely with the Business Systems Manager, you’ll resolve issues, manage user access, and support ongoing … requests related to Unit4/Agresso Carry out system administration tasks: user account creation, permissions, role changes, and workflow monitoring Run consistency checks, system housekeeping, and access control reviews Support system upgrades, rollouts, and ongoing development of the Unit4 platform Assist with testing, documentation, and user support during implementation phases Collaborate cross-functionally to ensure the system meets More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

IT Support Specialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery, support, and … working with cutting-edge UC tools and making a real impact across the business, this role could be a great fit for you! Working as part of the UC Support Specialist Team based, youll work to support business customers, taking ownership of tasks and dealing with queries efficiently. They are looking for a Unified Communications/Telecoms … Specialist that has previous experience and knowledge of: 1st and 2nd line technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi-Fi , and connectivity platforms . Configure and troubleshoot systems such as More ❯

We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application Support Specialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary Providing … training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance with company policies and procedures Contribute and assist with software projects and upgrades The successful candidate will have: Experience in More ❯

to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to … the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for More ❯

countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Specialist Application Development Support Engineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 Working in this role requires a good level of lateral thinking to identify, diagnose and resolve More ❯

Job title : IT Support Specialist Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £40k - £46k We are working with a Managed Service Provider who are looking for an IT … Support Specialist to support their clients with a mixture of BAU and project work. The successful IT Support Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the IT Support Specialist will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across the More ❯

Unit4 Business Systems Support Specialist Widnes (Hybrid, Mostly Remote) Up to £38,000 + benefits Good Unit4 people are hard to find. So when we come across one, we don't waste their time. If you know your way around Unit4 (Agresso/Business World) — not just clicking buttons but actually understanding how the engine runs — then this … Unit4 Business Systems Support Specialist role might be the right move for you. You'll be the person who keeps HR and Payroll systems ticking. Not in a “reset the password” kind of way, but in the sense of real functional support. Administering user access. Fixing workflows. Supporting upgrades. And quietly becoming the person everyone goes to when … too. A 4-day work week is available for the right person. Same impact, better balance. What you'll actually be doing: You'll manage the Unit4 Business Systems Support Specialist ticket queue. Real issues, not just password resets You'll carry out day-to-day admin in Unit4. New users, role changes, access control, consistency checks, the More ❯

Unit4 Business Systems Support Specialist Widnes (Hybrid, Mostly Remote) Up to £38,000 + benefits Good Unit4 people are hard to find. So when we come across one, we don't waste their time. If you know your way around Unit4 (Agresso/Business World) — not just clicking buttons but actually understanding how the engine runs — then this … Unit4 Business Systems Support Specialist role might be the right move for you. You'll be the person who keeps HR and Payroll systems ticking. Not in a “reset the password” kind of way, but in the sense of real functional support. Administering user access. Fixing workflows. Supporting upgrades. And quietly becoming the person everyone goes to when … too. A 4-day work week is available for the right person. Same impact, better balance. What you'll actually be doing: You'll manage the Unit4 Business Systems Support Specialist ticket queue. Real issues, not just password resets You'll carry out day-to-day admin in Unit4. New users, role changes, access control, consistency checks, the More ❯

deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common issues … at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for Google, Microsoft More ❯

Product Support Consultant CRUZ Recruitment is partnered with Azyra Systems, who develop World Class enterprise management software for the Logistics, Supply chain and Transportation sectors. We are recruiting experienced product support Consultants with industry experience. Candidates should have at least 2 years’ experience in supporting enterprise software within the logistics/supply chain, Freight and Transportation software sector … rollouts with the clients’ management · Working with the development teams to test and refine new facilities · Analysing issues and proposing solutions · Identifying improvements of benefit to the clients · General support Requirements · Ability to work fluently in English · 2+years’ experience of supporting Warehouse management software, transport management software, other logistics/supply chain software. · B2B experience . Excellent Customer service More ❯

IT SUPPORT SPECIALIST - FINTECH - PERMANENT - REMOTE - EDINBURGH Role : IT Support Specialist (permanent) Salary : £30,000 - £40,000 Location : Edinburgh - Remote This is an exciting opportunity to join a fast-growing FinTech scale-up as the go-to person for day-to-day IT support to ensure smooth operations across the business. Required Skills and Experience … Internal IT support or IT operations roles Proficiency with Google Workspace and modern SaaS tools Familiarity with office networking, AV setups, and endpoint device management (macOS and Windows) Ability to manage multiple workflows Strong problem-solving skills and a proactive, helpful attitude In Return: This role offers remote working with quarterly team building events, 34 days holiday (including public … holidays), and a culture that champions rapid career progression. You'll also receive high-quality hardware and support for your learning and development. Next Steps: If this sounds like you, please submit your CV ASAP - we'd love to hear from you More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Sales Support Specialist - Gamma Business 3rd floor, 63 St Mary Axe, London EC3A 8AA, UK • 11 Northampton Rd, Manchester M40 5BP, UK Job Description Posted Tuesday 17 June 2025 at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a … opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The role of Sales Support Specialist is a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth … and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of sales events, trade shows, and promotional activities. Provide general support to the sales team as needed. Provide direct support to Partners in the unallocated channel of accounts. What you'll need: Experience of working in a support More ❯

Sales Support Specialist - Gamma Business 3rd floor, 63 St Mary Axe, London EC3A 8AA, UK • 11 Northampton Rd, Manchester M40 5BP, UK Job Description Posted Tuesday 17 June 2025 at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a … opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? The role of Sales Support Specialist is a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth … and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of sales events, trade shows, and promotional activities. Provide general support to the sales team as needed. Provide direct support to Partners in the unallocated channel of accounts. What you'll need: Experience of working in a support More ❯

Currently recruiting for a ICT Support Specialist role paying up to £36k for one of our clients in Aberdeen. Salary - Up to £33k Hybrid working (Usually 3 days a week on site) Peterhead (Base location) (core hours 10am-4pm, to meet 35 hours per week) Need Full Uk Driving Licence - Required travel to Aberdeen Office Responsibilities Installation, upgrading … and general support of a wide range of software applications. In building, installation and upgrading of hardware. In extensive asset management. With Network support, installation and maintenance. OS (Win 7 onwards) UK Drivers Licence and own Car If interested please Apply and can share details of the role with you and discuss process further. More ❯

Oracle HCM Support Specialist Location Hybrid - Onsite in Warwick, 1 Year Contract, Rate £400 - £450 per day (Inside IR35) Key Responsibilities Act as a key contact for support queries related to Oracle HCM, primarily HRMS, SSHR, Workflow, OLM, and related BI reports. Collaborate with helpdesk teams to investigate and resolve tickets, ensuring timely issue resolution within agreed … SLAs and OLAs . Provide troubleshooting support for both technical and functional users, escalating issues as needed. Maintain accurate records of incidents, requests, and resolutions in the service management system. Contribute to the improvement of support processes and documentation. Support knowledge transfer and user guidance across departments. Essential Skills & Experience Strong hands-on experience with Oracle HCM … particularly HR-related modules. Solid background in application support/helpdesk environments , with excellent ticket management practices. Competency in SQL for diagnostics and configuration support. Familiarity with service management tools and helpdesk workflows. Analytical thinking and an ability to solve problems in high-pressure situations. Confident communication skills with the ability to liaise professionally with stakeholders at all levels. More ❯

fast-growing fintech business, we blend technology with a strong value-driven ethos, offering customers financial solutions that align with their values. The Role We are seeking a Sales Support Specialist, ideally with mortgage industry experience, who is eager to pivot into Islamic Finance. This is a unique opportunity to join a pioneering financial services provider in the … interested clients and overcoming objections to help them make informed decisions. Deliver an outstanding customer experience by being personable, persuasive, and knowledgeable about StrideUp's products. Case Management & Advisor Support - Keep the Process Moving Collect, review, and package customer documents to ensure cases are complete and ready for a formal assessment. Manage booking systems to schedule advice appointments , ensuring … are efficiently booked in. Track and report on the conversion funnel , from an initial inquiry through to the customer getting their keys to a new home. Provide general administrative support to the Sales team to keep processes running smoothly. What We're Looking For Proven experience in customer support or sales support , ideally within financial services, mortgages More ❯

students make their life-determining decisions. This means that we need people like you to help us supercharge our growth and shape our future. As a Global Customer Implementation & Support Specialist , you'll lead the end-to-end technical deployment of our AI Assistant and Chat products, from configuration and environment setup to CRM integration and troubleshooting. Acting … as the primary contact for new and existing clients, you'll manage onboarding, provide Tier 2 support, and serve as the go-to expert for product knowledge. You'll ensure a smooth transition to live use and deliver confident, reliable post-deployment support. What you'll be doing You will split 50% of your time between Onboarding and Customer … Support Onboarding Lead the technical deployment of Assistant and Chat products, including configuration, environment setup, and integration deployment. Manage end-to-end onboarding for new clients and provide post-deployment support to ensure smooth operational use. Act as the primary point of contact and subject matter expert for product-related queries and guidance. Conduct training sessions and workshops More ❯

and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to … ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis … with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering More ❯

We're looking for technical and savvy Customer Support Specialists to help our growing customer base succeed with our product. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in … the latest technology and design principles. Now over 1000 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here . We have doing good at the … Beacon is doing well - we've reached product market fit and are transitioning from start-up to scale-up. Whilst growing we've managed to maintain exceptional levels of support, with 98% support satisfaction and rated 5/5 for customer service in a recent survey. Your focus will be working with our existing customer support team More ❯