1 to 25 of 46 Support Team Leader Jobs in the UK

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out … of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or More ❯

IT SUPPORT TEAM LEADER WINCHESTER 41,064 TO 46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

Technical Support Team Leader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate … a d egree in Computer Science, IT, or a related field , and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies. As a leader, you're decisive, proactive, and highly detail-oriented . You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You're not … inspires others, embraces feedback , and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical Support Team Leader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months. As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure … role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications. Key Responsibilities Lead and manage a team of application support analysts … The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

Job Description Purpose of the role An opportunity has arisen for an Application Support Team Leader to be responsible for the Application Support team at AJ Bell. Reporting into the Application Support Manager, the role will be responsible for establishing and improving the processes and behaviours to continue to … develop the team into a mature Application Support function, ensuring that there is a consistently good quality local IT support service for colleagues based at our London office, and manage system improvement activities and upgrades related to the share-dealing solution. What does the job involve? Line Management, including mentoring and coaching of the … support team members Attendance and input into Change Meetings. Taking ownership of changes raised within the team. Ensuring consistent achievement of Incident and Service Request SLAs Oversight and delivery of Service Improvement initiatives Serving as an escalation point for operational colleagues within the Manchester office Involvement in management of application and hosting suppliers Owning Problem Management More ❯

Support Team Lead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯

Support Team Lead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯

Trafalgar Talent is proud to be partnering with an award-winning technology business to recruit a Support Team Lead . This is a fantastic opportunity to join a highly respected organisation recognised as Tech Employer of the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays … a crucial role in delivering trusted, innovative security solutions and exceptional customer experiences. As the Support Team Lead , youll support the Head of Support in overseeing the day-to-day operations of three sub-teams, ensuring service excellence, smooth communication, and consistent delivery against KPIs and SLAs. Key Responsibilities Team Oversight & Daily Operations Manage and support the Customer Insights , Customer Resolution , and BPO/QA teams (8 team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement solutions that enhance quality, efficiency More ❯

Service Support Team Lead Overview We are seeking a highly skilled and motivated Service Support Team Lead to join our dynamic Service Support Teams. This is an exciting opportunity for an accountable, commercially astute self-starter with a passion for customer service, field service reporting, and a talent for problem … solving. Key Responsibilities Lead, motivate, and support the Service Support Teams to achieve KPIs and meet SLAs. Coordinate field service appointments and manage scheduling efficiently. Liaise with 3rd party suppliers to ensure seamless service delivery. Oversee warranty management processes, ensuring compliance with company standards; manage and report on service costs, providing accurate reporting. Continuously monitor incoming … and implement best practices. Implement and maintain robust processes to ensure data integrity: develop, document, and enforce procedures that guarantee the accuracy, consistency, and reliability of all service support data. Manage team absences and always ensure adequate coverage. Skills & Experience Proven experience in a field service or installation environment. Strong understanding of warranty management and service More ❯

have partnered with a great organisation to help them secure a 2nd Line Team Lead/Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP …/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯