1 to 25 of 45 Support Team Leader Jobs in the UK

Job Title: 1st Line Support Team Leader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a hands-on … role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team Leader, you'll take charge of the day-to-day performance of the More ❯

Are you an experienced Sales Support Team Lead, who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Sales Support Team Lead to join our talented team at our global head office in Oldham, Greater Manchester. The Sales Support Team Lead role overview: As the Sales Support Team Lead, you'll be pivotal in delivering exceptional customer experiences and enabling our sales teams to achieve their goals. … ll be the central point of contact, driving efficiency, fostering teamwork, and championing continuous growth within the team. Your Responsibilities as a Sales Support Team Lead: Provide expert customer service and order guidance via phone and email Prepare customer quotations as requested by clients and sales More ❯

Are you an experienced Sales Support Team Lead, who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Sales Support Team Lead to join our talented team at our global head office in Oldham, Greater Manchester. The Sales Support Team Lead role overview: As the Sales Support Team Lead, you'll be pivotal in delivering exceptional customer experiences and enabling our sales teams to achieve their goals. … ll be the central point of contact, driving efficiency, fostering teamwork, and championing continuous growth within the team. Your Responsibilities as a Sales Support Team Lead: Provide expert customer service and order guidance via phone and email Prepare customer quotations as requested by clients and sales More ❯

Domestic Abuse Support Work Team Leader with previous experience in Domestic Abuse as a social carer/support worker or similar working with vulnerable individuals with good staff supervision skills is required to a housing association based in Oxford. SALARY … a full driving licence JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Work Team Leader with previous experience in Domestic Abuse as a social carer/support worker or similar working with vulnerable individuals with good staff … supervision skills. Working as the Domestic Abuse Support Work Team Leader you will join the Care and Support department to ensure the delivery, management and development of high-quality person-centred support to customers. As the Domestic Abuse Support More ❯

Regional IT Support Team Leader (Permanant, Full Time, 38.75 hours) Location: Rugby Head Office Your new Company: Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well … formal structure to provide the best possible support and specialisms to its sales organisations. Your new role: Are you an experienced IT leader with a proven ability to manage and inspire international teams of experts? Do you thrive in guiding teams through complex IT challenges while fostering … performance environment? If so, we have the perfect opportunity for you! We are looking for a Regional IT Support Team Leader to join our dynamic organisation. As the leader of an international team, you will play a pivotal role in ensuring the More ❯

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Title: Application Support Team Leader Type: Permanent. Location: London ~ Hybrid Overview: La Fosse have partnered with a not for profit educational organisation who are looking for an Applications Support Team Lead to join on a permanent basis. You would be responsible … forr Technology application support activities including maintenance, administration, 3rd line support, testing and QA. Work closely with the Service Desk to provide 3rd line operational support and to ensure timely and efficient resolution of Technology application-related incidents and service requests and work with … the Product team across any upgrades and new platforms. This role comes with line management and responsibility of a team of 4 Application Support Analysts. Key Responsibilities: Manage the Applications Support Team , ensuring their performance and effectiveness, and addressing issues. More ❯

Onsite Support Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location … You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support More ❯

Inclusive of London Weighting Band D Contract Type: Permanent Are you an experienced IT professional with a passion for customer service and team leadership? Do you have the technical expertise to support staff and students in a … dynamic educational environment? We want you to join our team! We are looking for an IT Support Team Leader to lead the IT support function at our Middlesex Street site in London. As part of the UK IT Systems Team … infrastructure, and services run smoothly for our staff, students, and remote users. About the Role: As the IT Support Team Leader, you will manage the day-to-day operations of the IT helpdesk, providing technical support and overseeing a small team More ❯

to progress as an industry professional, Node4 has a place for you. About the role As a Cloud Support Team Leader, you will be responsible for overseeing the day-to-day operations of a cloud support team, ensuring high-quality technical … support for cloud-based systems. The role involves managing a team of cloud support engineers, liaising with cross-functional teams and clients, and maintaining service level agreements (SLAs) What will you bring? Excellent communication skills, both written and verbal Confidence to work and communicate … Ability to work pro-actively and to tight deadlines. Knowledge and experience working in an ITIL environment. Desirable Experience as a team leader in a cloud support environment. Experience working within a Managed Service Provider. Strong knowledge of cloud services (Private Cloud - VMWare, VCloud Director More ❯

Your new company A £multi-million global manufacturing leader in North Manchester is seeking a driven, ambitious and experienced people leader to join their successful team. Due to promotions, this has created a new opportunity within the structure to join the team on a permanent basis. … Your new role The Procurement Support Team has a responsibility for providing day-to-day support to the wider procurement department, so they are involved with everything from updating the SAP system with the latest procurement data, setting up suppliers on the system, dealing … and presenting purchasing data ready for tendering, as well as managing any routine price requests. As the Procurement Support Team Leader, you will be responsible for the effective leadership and management of this team, which currently comprises 6 members split across 2 sites. More ❯

You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support … queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. More ❯

Job Title: Retailer Services, Credit Control and Sales Support Team Leader Company Overview Leading Bank Owned Vehicle Finance provider. Hybrid role 3 days/week office. PURPOSE SUMMARY: Responsible for leading a team of Retailer and Sales Support Specialists ensuring our … customers experience is market leading. The team is made up of 14. The role holder will be responsible for leading and developing a team of Retailer Services, Credit Control and Sales Support Specialists to deliver best in class service and achieve Customer/Retailer … finance activities. Through day to day actions ensure compliance of all regulatory requirements and industry standards. Also responsible for building efficient, scalable processes. Support training needs and ensure business transactions are frictionless and have the right pace to aid business growth. PRINCIPAL ACCOUNTABILITIES Managing and support More ❯

I'm recruiting for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support … can provide in-person mentoring, coaching, and interact with other business teams. This role will focus on leading and developing a high-performing team, ensuring adherence to strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to … a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and More ❯

I'm recruiting for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support … can provide in-person mentoring, coaching, and interact with other business teams. This role will focus on leading and developing a high-performing team, ensuring adherence to strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to … a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and More ❯

and expertise when it comes to Automotive Tools. We are searching for a dynamic, well-organised, confident technical support team leader to lead the newly structured Technical Support department. The department is made up of several smaller departments: Technical sales support, Service and Repair, and Product quality control. The Role: Whilst you will oversee the wider team, your day-to-day role will be based in our recently refurbished, high specification Service lab where no two days will be the same. Processing returns and repairs, corresponding with … whilst following health and safety guidelines is what a typical busy day looks like for the team. In your role as team leader, you will also be responsible for employee wellbeing, supervising daily tasks, authorising holidays through a digital system, performance management, training, and continuous development of More ❯

IT Support Team Lead - £37,500 - MSP - Stratford-Upon-Avon We are recruiting for an IT Support Team Lead on behalf of a leading Managed Service Provider (MSP) in the Warwick area. This is a fantastic opportunity to step into a key … role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support & field engineers, providing guidance and technical expertise. Ensure timely … Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and More ❯

we're headed. We're proud to share our story and Make Amazing Happen at CDW. Key Responsibilities: Lead and manage the sales support team, providing guidance, training, and support to team members. Develop and implement strategies to improve the efficiency and … effectiveness of the sales support function. Collaborate with sales team to understand their needs and provide timely and accurate support. Monitor and analyse sales support metrics to identify areas for improvement and implement corrective actions. Ensure the timely and accurate processing of sales orders … quotes, and customer inquiries in line with SLAs. Maintain and update sales support documentation, including process manuals and training materials. Foster a positive and collaborative team environment, promoting continuous learning and development. Liaise with other departments, such as marketing, finance, and customer service, to ensure seamless More ❯

Services Supervisor – Portsmouth (Hybrid) – Up-to £31,000 Per Annum DOE We are on the hunt for an experienced team leader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C … solutions and products. Within this role you’ll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or … leadership experience within a customer support team involving the resolution of escalated tickets Experience handling both B2B and B2C customer relationships A personal interest in technology including an understanding of the component parts of a computer, and the process of building PC’s Experience developing processes More ❯

Services Supervisor – Portsmouth (Hybrid) – Up-to £31,000 Per Annum DOE We are on the hunt for an experienced team leader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C … solutions and products. Within this role you’ll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or … leadership experience within a customer support team involving the resolution of escalated tickets Experience handling both B2B and B2C customer relationships A personal interest in technology including an understanding of the component parts of a computer, and the process of building PC’s Experience developing processes More ❯

you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team … of Customer Support Agents, who act as the front of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication … within the team, sharing best practice with a consistent approach to call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on More ❯

you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team … of Customer Support Agents, who act as the front of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication … within the team, sharing best practice with a consistent approach to call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on More ❯