51 to 75 of 76 Support Team Leader Jobs in the UK

solution that integrates company formation, banking, invoicing, client management, website building, and more. About the Role: We are looking for a results-driven Support Team Lead to manage and mentor a team of customer service representatives in our call center. You will play a … key role in delivering exceptional customer experiences by ensuring service excellence, team development, and operational efficiency. Key Responsibilities: Team Management: Lead, mentor, and support a team of call center agents. Set clear performance expectations and provide regular coaching and feedback. Conduct one … on-one meetings, performance reviews, and development plans. Operational Oversight: Monitor daily operations and ensure team adherence to service level agreements (SLAs). Manage team schedules, shifts, and attendance to maintain optimal service coverage. Ensure timely and accurate handling of customer queries, complaints, and escalations. Performance More ❯

EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team … role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries … via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer More ❯

solution that integrates company formation, banking, invoicing, client management, website building, and more. About the Role: We are looking for a results-driven Support Team Lead to manage and mentor a team of customer service representatives in our call center. You will play a … key role in delivering exceptional customer experiences by ensuring service excellence, team development, and operational efficiency. The role is with location in Newport. Key Responsibilities: Team Management: Lead, mentor, and support a team of call center agents. Set clear performance expectations and … provide regular coaching and feedback. Conduct one-on-one meetings, performance reviews, and development plans. Operational Oversight: Monitor daily operations and ensure team adherence to service level agreements (SLAs). Manage team schedules, shifts, and attendance to maintain optimal service coverage. Ensure timely and accurate handling More ❯

Social network you want to login/join with: Development Support Team Lead, Martech & PAM, Manchester Client: bet365 Location: Manchester, United Kingdom Job Category: Other EU work permit required … Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Who we are looking for A Development Support Team Leader who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support … primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running smoothly. You will be a highly motivated and skilled professional eager to advance More ❯

Social network you want to login/join with: Development Support Team Lead, Martech & PAM, Stoke-on-Trent Client: bet365 Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required … Yes Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Who we are looking for A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support … primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional More ❯

with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role … Overview We are seeking a dedicated and results-driven Team Lead for our Customer Support team. The successful candidate will manage a small team of Customer Support Analysts. The Customer Support team helps customers resolve issues with hardware … hybrid working (3 days in office/2 days working from home).As part of our commitment to providing consistent and high-quality support to our customers, the Team Lead will be expected to participate in weekend divert cover on a rotational basis. This involves overseeing More ❯

New opportunity for a Support Team Leader Permanent, Full time role, Blackpool. Join a leading organisation dedicated to providing exceptional support and care for individuals with learning disabilities. The organisation prides itself on fostering an inclusive environment where both the people being supported More ❯

has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis. Location: Ely, CB7 4EE Salary: £40,476 to £45,718 per annum plus benefits Job Type: Full - Time, Permanent Closing More ❯

of 0.8 FTE (29.6 hours) or above may be considered We have an exciting opportunity for a Finance Support Team Leader to join the Financial Services team. This post will operate within a newly centralised service function whilst supporting the Universitys Schools and departments, to … develop and implement efficient and effective financial systems and processes. You will play a key role, working closely with the Finance Support Manager, to identify opportunities for, and implement standardised and efficient processes and procedures relating to, a range of financial transaction processing, whilst ensuring work is completed … Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder on our website. Informal enquiries are welcome to R Marsden, Finance Support Manager, via email. No agencies please. For further details about this post and to make an application, please visit our website. Closing date More ❯

policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Team Leader - Underwriting Support to join our Insurance Operations team. This role will sit within our EMEA COO function. The Service Delivery team plays a vital role in supporting the various business lines within our Underwriting team based in our London, UK office whilst at the same time undertaking transformation activities to broaden and better control the services provided. This exciting opportunity will allow the incumbent to play an … collaboration which is why we offer a work environment where our employees thrive and develop long-lasting careers. What you’ll be doing: Team Leadership: Leading and motivating your Underwriting Assistant team, fostering a service culture and continuous improvement mindset. Performance Management: Monitoring team More ❯

Site Name: UK - London - New Oxford Street, UK - Hertfordshire - Stevenage Posted Date: Mar 7 2025 Team Leader IP Formalities and Cross Portfolio support This role is accountable for the leadership and management of a pan IP Cross Portfolio team supporting trade mark and … activities. The role exists to provide leadership of trade mark and patent professionals ensuring quality, training, and development of a high performing cohesive team with the capability to deliver high-quality support to Intellectual Property. We create a place where people can grow, be their best … the optimal balance between remote and in-office work. In this role you will be responsible for Leading and developing a highly skilled team of trade mark and patent professionals providing support to the IP team, delivering a high standard of support More ❯

Social network you want to login/join with: Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This … role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries … via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer More ❯

Support Team Lead - Office365, Azure, VMware, Networking - Prescott - On site - Inside IR35 My client has an urgent requirement for a Support Team Lead to manage a small team of two whilst the permanent IT manager finishes a large project. You … will need to have experience supporting a Microsoft environment whilst also having experience with Azure, Office365, Networking and VMware. The team comprises of a Senior engineer and a IT Technician and they get around 100 tickets per week, they also also supported by an external MSP. Any experience More ❯

We're looking for a Payment Support Team Leader to join our clients Specialist Mortgages operations function, helping drive performance, service excellence, and fair customer outcomes. The Role You'll lead a team of collections professionals managing complex mortgage portfolios. From coaching and development to strategic input and QA oversight, you'll play a central role … leadership position, ideal for someone who thrives in a regulated, customer-focused environment. Key Responsibilities Oversee daily operations including arrears, payment queries, and team inboxes Lead, develop, and motivate a team through structured 1:1s, training, and performance reviews Act as a subject matter expert on More ❯

Who we are looking for A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus will be ensuring the seamless operation … of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional who is eager to advance in their career. … for inclusion in the Company’s hybrid working from home policy. Preferred Skills, Qualifications and Experience Proven experience in a development or technical support role. Strong problem solving and decision-making skills. Excellent communication and interpersonal abilities. Experience liaising with infrastructure and operational teams. Commercial experience with people More ❯

Team Lead, Central Support Team (SWA), IN External Fulfillment (SWA) Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and … skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles … results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please More ❯

Applications Support & Site Reliability Team Lead (3779) About GBG GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. About The … Team This role leads the Site Reliability/Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team is formed of customer-orientated, product knowledgeable, process driven and technically skilled professionals. More ❯

of the biggest startups like Bloom & Wild, Primer, SignalAI, Spotify, Meta, Curve, Monzo, Tide. The Role We are looking for an experienced Customer Support Lead to join the team at Lawhive who can help build and manage a world-class Customer Support team. This … part of our feedback loop between our customers and technical teams to optimise the experience and service for the customers. You'll initially support a small team, taking a hands-on approach and leading by example. As our team expands significantly over the next … year, you'll play a pivotal role in shaping our Client Support strategy. This position offers tremendous growth opportunities and is crucial in setting the foundation for an industry-leading support experience. We're looking for someone ambitious, driven, and passionate about making a real impact. More ❯

product design and the confidence to suggest areas for improvement in a fast-paced environment. Main Duties and Responsibilities: All duties of a support analyst, plus: Ensures all staff are successfully supporting the product. Provide support, technical support and training to team members who use support product, replying to inbound queries. Develop staff relationships that promote retention and loyalty. Deliver 121s to all support staff and provide support for career development Monitor all work queues to ensure a consistent, good quality service to our … Opportunity to grow Become part of our amazing inspHire family! Job Types: Full-time, Permanent Company Info Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and More ❯

reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be … able to digitally prove who they are and where they live. About the team This role leads the Site Reliability/Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team More ❯

Applications Support & Site Reliability Team Lead (3779) Be among the first 25 applicants About GBG Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more … people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. About The Team This role leads the Site Reliability/Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a … world-class experience for all our customers and team members globally. The team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and 3rd line Engineering for supported products and services. They are customer-oriented, knowledgeable, process-driven More ❯

then we would like to hear from you! In this role you will lead, plan and be responsible for service development including technical support service and customer services interfaces. Educated to degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement. More ❯

role In this exciting role, you will be at the heart of our operations, working closely with domain service owners and the IT Support Manager for EUAF. Your mission? To keep our team updated with the latest service information and ensure all handover documentation is spot … will make sure our hardware, software, and processes are top-notch and compliant with standards. You will build strong bonds with the Service Support and Technical Solutions teams, ensuring we meet our SLAs and deliver exceptional service. Coaching our technical support staff will be key, helping … master processes for efficient and effective service delivery. You will also be on the lookout for cost-saving opportunities, working with the IT Support Manager to boost efficiency through technology, automation, or process improvements. Collaboration is crucial, and you'll partner with other Technical Services and Technical Solutions More ❯

Social network you want to login/join with: Investment Application Support Manager - Team Lead, london col-narrow-left Client: Miryco Consultants Ltd Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.05.2025 Expiry Date: 30.06.2025 … Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both in-house and vendor SaaS applications. Responsibilities: Responsible for running the IT operations More ❯

Social network you want to login/join with: Investment Application Support Manager - Team Lead, london (city of london) col-narrow-left Client: Miryco Consultants Ltd Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views … Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both in-house and vendor SaaS applications. Responsibilities: Responsible for running the IT operations More ❯