HD1, Huddersfield, Kirklees, West Yorkshire, United Kingdom
Broadwood Resources
to work in a quality, established business Flexible working Fuel allowance Company Overview: Due to continuing growth we are looking for an experienced IT SupportTechnician to join a small team working from our clients office in Huddersfield. This is initially a part-time role with a view … personalised service which is responsive and cost-effective. Their mission is to apply quality technology backed up with a high level of service and support Key Duties & Responsibilities: What will the role involve? As an IT SupportTechnician you will be responsible for the following: Providing telephone … remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Installation and configuration of computer Server, Hardware and Network systems, Software applications & Email systems Diagnosing and troubleshooting complex hardware, software, cloud, and network issues to resolution Performing in more »
Employment Type: Part Time
Salary: £11.50 - £14/hour depending on knowledge & experience
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Broadwood Resources Limited
to work in a quality, established business Flexible working Fuel allowance Company Overview: Due to continuing growth we are looking for an experienced IT SupportTechnician to join a small team working from our clients office in Huddersfield. This is initially a part-time role with a view … personalised service which is responsive and cost-effective. Their mission is to apply quality technology backed up with a high level of service and support Key Duties & Responsibilities: What will the role involve? As an IT SupportTechnician you will be responsible for the following: Providing telephone … remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Installation and configuration of computer Server, Hardware and Network systems, Software applications & Email systems Diagnosing and troubleshooting complex hardware, software, cloud, and network issues to resolution Performing in more »
Employment Type: Part Time
Salary: From £11.50 to £14 per hour depending on knowledge & experience
We're a global hospitality management software company. Exciting opportunity for a Support Analyst to join our team. Providing 1st line support to our global hotel customer base for EPOS system. An ideal role for those wanting to make a difference, enjoy trouble shooting issues, knowing when to … escalate to 2nd/3rd line and the development team. Role Answering customer calls Troubleshooting & managing support tickets Upgrading customer systems Installing new modules Working with other vendors to identify interface bugs Identify configuration issues or bugs within the software Training Digital SupportTechnician Level 3 Apprenticeship … Standard Full time support analyst, with opportunities to progress to other areas Apprenticeship Standard Digital supporttechnician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Initially, between hours of 10am - 6.30pm 5 days per week. After 6 months working across a Monday – Sunday rota 4 days more »
IT SupportTechnician Salary - Up to £28,000 with excellent benefits Hybrid - 3 days on site Bristol - Must have a valid UK driving license and access to a vehicle We have an exciting opportunity to join a non-profit organisation as an IT Support Technician. We are … looking for a proactive and skilled IT SupportTechnician to join our team. The ideal candidate will have proven experience dealing with wide range of IT issues and have a passion for helping people. Responsibilities: As an IT SupportTechnician, you will be responsible for: Both … experience with Active Directory to manage and maintain user accounts, permissions, and access controls. Working knowledge of Microsoft Office applications, including Outlook, to provide support and troubleshoot issues. Familiarity with virtualisation technologies, particularly Hyper-V, to manage and maintain virtual environments. Awareness of data and server back-up technologies more »
Kings Park House, Kings Park Road, Southampton, England Hybrid / WFH Options
WeAreCORTEX
PETA Ltd are looking to recruit an IT SupportTechnician to join a Software company based in Southampton. PETA are proud to be working with WeAreCORTEX to recruit an ambitious, motivated, and enthusiastic team player to join the CORTEX Support Team as an Apprentice Software & IT Support Engineer. Role Joining the team as an IT SupportTechnician Apprentice, you will be responsible for the following duties: Application Support: Manage Cases through an (ITIL) lifecycle via our dedicated Service Portal Certify in CORTEX Product to work towards becoming a product expert Learn and practice … CORTEX Support processes to acknowledge, analyse, investigate and solve cases Contribute and build our support and knowledge base Pro-active Monitoring and maintenance activities Manage CORTEX Licensing to ensure our clients remain properly licensed Manage our CORTEX Online Training Centre to ensure delegates have access to the latest more »
2nd Line IT SupportTechnician | Woodstock | £30,000pa - £32,000pa plus benefits: A leading Managed Services Provider based on the outskirts of Oxford (near Kidlington) is looking to recruit a 2nd Line IT SupportTechnician to work in their client’s stunning rural office location. As … part of a team of dedicated technicians, you’ll be providing 2nd Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 2nd Line IT SupportTechnician will provide support to a diverse group of onsite and … will also ensure that the computers you are responsible for are complaint with Cyber Essential Plus whilst also following ISO 27001 policies. You will support and install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology. About you: The more »
major structural steel fabricator that was founded in 1932 in the Herefordshire market town of Leominster. Role Help users troubleshoot day-to-day IT support issues Record, prioritise, and report on support incidents Provide basic instructional training to staff where necessary Fixing computers and issues on-site and … entire business processes. This position will provide exposure to other areas of IT such as software development, infrastructure and networking. Apprenticeship Standard Information communications technician (level 3) Training Provider HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE Working Week Monday to Friday; shifts TBC Expected Duration 1 Year 9 Months Positions more »
2nd Line SupportTechnician, Oxfordshire to £32K A leading Managed Services Provider based on the outskirts of Oxford (near Kidlington) is looking to recruit a 2nd Line IT SupportTechnician to work in their client’s stunning rural office location. As part of a team of … dedicated technicians, you’ll be providing 2ndLine Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 2nd Line IT SupportTechnician will provide support to a diverse group of onsite and off-site users. You will be … will also ensure that the computers you are responsible for are complaint with Cyber Essential Plus whilst also following ISO 27001 policies. You will support and install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology. About you: The more »
M40, Newton Heath, Manchester, United Kingdom Hybrid / WFH Options
Uniting People
Customer SupportTechnician Salary: £24,380.00 Working hours: Monday to Friday Due to ongoing expansion, a continuously growing company in Trafford Park are looking for an Customer SupportTechnician to join their team. The successful applicant will be responsible for providing 1st line customer support, maintaining and troubleshooting issues, set up, support and exploration. Skills required: * 1-2 years' experience in a similar position * Willingness to learn * Strong communication skills * Basic knowledge of the main integration technologies * Problem solving skills Benefits include: * Hybrid working * Onsite parking If this role sounds interesting to you more »
Your new company Prestigious opportunity with a managed IT support company committed to delivering high-quality IT solutions and ensuring a culture of IT improvement and client satisfaction. Their team of IT engineers consistently undertake upgrade projects to ensure they stay on the cutting edge of technology. The role … ll need to succeed If you possess a combination of some of the following skills, then LETS TALK! Experience providing 1st/2nd line support dealing with IT queries Excellent customer service skills, both verbal and written Working knowledge of Microsoft 365, SharePoint, Azure, Windows and Networking - Or have more »
there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert … there to ensure they get the most from their work experience Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage. Use infrastructure … management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role offers long term security and the opportunity to progress more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
In Technology Group
We are partnering with a leading managed service provider in Newcastle, dedicated to offering top-notch IT solutions and support to a diverse range of clients. Our client prides itself on its innovative approach and exceptional customer service, making them a standout in the industry. They provide a nurturing … and dynamic work environment where employees can excel and grow. Helpdesk Technician (1st Line Support) Newcastle/Onsite £25,000 - £27,000 Main Duties: Serve as the first point of contact for clients seeking technical assistance. Provide 1st line support through the helpdesk system, resolving technical issues … professionally. Troubleshoot and resolve hardware, software, and network issues. Assist with the setup, configuration, and maintenance of IT equipment and systems. Log and track support requests, ensuring timely updates and communication with clients. Escalate complex issues to higher-level support teams as needed. Maintain a high level of more »
Employment Type: Permanent
Salary: £25000 - £27000/annum 28 days holiday, pension, discount
Role Overview As 2nd Line SupportTechnician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether its over the phone, through remote assistance, or on-site at the customer offices, youll handle each … recognising areas of improvement Administrating, configuring, and managing customer backup systems Administrating, configuring, and managing core network infrastructure of customer equipment Working with supplier support contacts to resolve complex technical issues Taking ownership of cases escalated within the department that require enhanced technical knowledge Creating and updating Knowledge Base … Knowledge & Experience Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments Experience with Microsoft Server Operating Systems including setup, configuration, and support Experience with Office 365 platform including setup, configuration, and support Experience with 3CX phone systems including setup, configuration, and support Experience with more »
SupportTechnician Hardware Software PC/Laptops Peripherals SupportTechnician My fantastic client in Killamarsh is currently looking for a skilled and customer-oriented SupportTechnician to come on board. As a SupportTechnician, you will be responsible for providing technical assistance … and support to our internal staff members. This includes troubleshooting and resolving hardware and software issues, performing PC builds and upgrades, maintaining printers, and creating/updating knowledge base articles. The ideal candidate should possess excellent communication skills, technical knowledge, and a passion for delivering outstanding customer service. Responsibilities … Provide 1st line technical support to staff members via various channels such as phone, email, and in-person interactions. Diagnose and resolve hardware and software issues related to PCs, laptops, printers, and other peripherals. Perform PC builds, upgrades, and configurations, ensuring adherence to company standards and best practices. Conduct more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
AIM Smarter
Customer SupportTechnician Location: Sheffield, Hybrid Working Type: Full-Time Salary - £28k to £30k DOE About Us: We are dedicated to providing innovative order management and website solutions that empower supplier and distributor businesses to streamline their operations and achieve greater efficiency. Our systems provide solutions that allow … websites which allow our customers to showcase and sell products to their clients online. We pride ourselves on delivering exceptional customer service and technical support to ensure our clients can fully leverage our software solutions to help them run their businesses as efficiently as possible. Job Description: We are … seeking a highly motivated and skilled Customer SupportTechnician to join our customer services team. The ideal candidate will possess a strong understanding of ERP systems and have a passion for helping customers resolve technical issues. This role involves providing top-notch support to our clients, troubleshooting more »
Fradley Distribution Park Wood End Lane, Fradley Park, Lichfield, Staffordshire, England
PALLETWAYS (UK) LIMITED
dynamic IT team. This is a unique opportunity to be a part of a rapidly growing business and make a significant impact in the support function of our IT department. Role The Role/Duties: You will be responsible for: Providing first line support to Palletways members on … targets Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Supportmore »
IT Service Technician – Alderley Edge – Up to £25K On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a … high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided more »
MILL HOUSE CENTRE, 108 COMMERCIAL ROAD, SOUTHAMPTON, England
CENTURY IT SOLUTIONS LTD
tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, Networking and Hardware. Role Some of the key day to day responsibilities are; You should be able to demonstrate a natural ability in IT … and evidence this as an IT hobbyist. This, as an example, might building custom PC's Learning and becoming proficient in Support Desk I.T Systems – this will be achieved by being hands-on in the IT support triage environment. Whilst the helpdesk can be a pressured environment, you … in a face-to-face customer situation. You will need excellent customer service abilities and have excellent spoken communication skills Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Service SupportTechnician - Bradford Location: Bradford - Hybrid working 3 days office, 2 days home. Salary: £22-24k + Bens + Training on products Environment: - Customer Service, Service Desk, ServiceNow, Fault Management, SLA's, Escalations, IP, Cisco, Networks. The role of Service SupportTechnician will encompass … a range of key customer service activities providing support to customers. You will act as the prime customer contact point for all queries, including fault management, escalations, provisioning queries and planned maintenance. Key responsibilities: Your day will consist of fault management primarily, as well as general support for … all times * Have a good technical understanding and a logical approach to resolving diagnostic issues. * Ideally, you'll have experience of providing technical customer support for Data technologies. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent more »
Parigo, Pagham Road, Lagness, Chichester, West Sussex, England
PRONETIC LTD
Firebrand Training have an exciting new opportunity for an IT TechnicianSupport Apprentice with Pronetic Ltd, an IT MSP company based in West Sussex (Chichester area). You will be the first point of contact for incoming calls and support request tickets. (Don’t worry, you won … judge which requests can be dealt with within 15 minutes (then deal with them) and allocate more demanding requests to the rest of the Support Desk team. Typical tasks include: Troubleshoot user account issues Diagnose and clarify whether faults are configuration issues, software or hardware related Accurately record details … joining an incredibly supportive team that looks out for each other This is a tremendous opportunity for you if you’ll love providing IT support but feel the need to have a little more flexibility, work with a small but expanding Managed Services company and be able to learn more »
UNIT 3/A, WOODSIDE TRADING ESTATE, HORSFORTH, LEEDS, England
UX GLOBAL LIMITED
Printworks Campus Delivery of lessons are on-site and remote via Google Classrooms which would be 3 hours taught session per week with additional support sessions if required One to one session each month with an assessor every 10-12 weeks review with apprentice, Line Manager and Assessor Progression … to a permanent position at the end of a successful apprenticeship is possible if the candidate is impressive Apprenticeship Standard Digital supporttechnician (level 3) Training Provider LUMINATE EDUCATION GROUP Working Week Shift patterns will be 9am-5pm with a flexible approach. Expected Duration 1 Year 3 Months more »
Northampton, Northamptonshire, East Midlands, United Kingdom
MAK Jobs LTD
MAK Jobs is currently recruiting for an IT Support position on behalf of a client. Location: Crick Salary: £13.65 - £15.30 per hour Shift: Monday to Thursday 07:30 16:00 ; Friday 07:30 13:00 This is an amazing opportunity for the right candidate. Responsibilities: - Provide technical support to end-users on various IT issues - Troubleshoot hardware and software problems - Support active directory accounts - Assist with Cloud and Microsoft 365 support - Install and configure computer systems, software, and applications - Manage user accounts and permissions - Monitor network performance and security - Aid in IT projects and upgrades … of IT procedures and inventory Required Skills and Experience: - Proficient in Active Directory, VPN, TCP/IP, Cloud, and Microsoft 365 - Experience in IT support and troubleshooting - Knowledge of Office applications - Ability to analyse and resolve technical issues promptly - Excellent communication skills and customer-oriented approach - Positive attitude and more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Alliance Consulting
Hardware SupportTechnician (Electronics) We are a world leader in the design, development and manufacture of intelligent management systems for keys and equipment. From an idea conceived nearly 30 years old for the airline industry, today we supply to some of the world's largest retailers including Walmart … and Ikea. We are continuing to grow our R and D team and now have a requirement for a Hardware SupportTechnician who will form an integral part of the team. This position assumes responsibility for support requests, rejects and returns which have been escalated to R more »
Do you have 1st 2nd Line SupportTechnician experience, and are you seeking a new job in Fareham Hampshire? Deerfoot IT Recruitment is helping a collaborative company recruit two 1st 2nd Line SupportTechnician and the role comes with an excellent salary £26k-£30k+ and benefits … 37.5-hour week. There is free parking onsite, and the train station and central bus station are easily accessible. As a 1st 2nd Line SupportTechnician, you will provide 1st/2nd line service desk support to our customers, assisting them with hardware and software problems via … phone, email and in person. If you were already in this 1st/2nd Line SupportTechnician role, here are some of the areas you would have been working in this week: Troubleshooting network connectivity in a LAN/WAN environment Maintaining an effective level of communication with more »
Horsham £27,,000 Plus Pension, 25 days holiday, + full training + ongoing career support + 35 hour week + free meals onsite + Parking A leading managed IT service provider requires an individual to support a client's IT services onsite in Esher Your responsibilities will include … Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities. Assist the Network Manager or Trust Network Manager in the successful operation of the site Mentor colleagues. Ability to effectively communicate (verbally and in writing) technical information … Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, and Apple, are preferred 1- 2 years experience in an IT helpdesk or IT Support environment Solid understanding of wired and wireless networks and devices Benefits Career development and advancement opportunities. Microsoft Training Vouchers Training and learning environment more »