Position: Technical Hotline Engineer(Outsourced Contract) Office Location: Maidenhead SL6 Industry: Security and Surveillance Employment Type: Full-Time Job Location: Office based About Dahua Technology: Dahua Technology is a world-leading video surveillance solution provider. We believe in investing and building strong R&D capabilities for new technology … allows us to respond to the market with the best service and products possible. Job Overview: We are seeking a highly skilled, team-oriented Technical Hotline Engineer with exceptional interpersonal and communication skills to join our growing team. In this vital role, you will work collaboratively with colleagues … to troubleshoot technical issues, provide prompt customer feedback, support the roll-out of new applications, and contribute to the ongoing improvement of our services. Your daily responsibilities will involve direct interaction with customers to address their concerns, as well as creating and maintaining clear, concise written documentation. As a More ❯
Technical Support Engineer Rotherham £25,000-£30,000 Are you a enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team … impact. The ideal applicant is someone who has experience across a range of tasks such as configuring IT systems, resolving support calls, dealing with technical issues, and setting up networks and cabling. You ll be able to research and identify solutions to software and hardware issues on client and More ❯
Technical Support Engineer – Rotherham £25,000-£30,000 Are you a enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team … impact. The ideal applicant is someone who has experience across a range of tasks such as configuring IT systems, resolving support calls, dealing with technical issues, and setting up networks and cabling. You’ll be able to research and identify solutions to software and hardware issues on client and More ❯
Principal Technical Support Engineer - German or Dutch Fluency Remote - UK Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and … the autonomy and support to make an impact as we build for the long term. About the Role: Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier … support team within the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot More ❯
Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you must … also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using the service … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex issues More ❯
Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you must … also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using the service … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex issues More ❯
Job Title: Technical Support Engineer (Hybrid) Location: [Luton] Job Type: Full-Time Salary: £35,000 About Us: We are a leading provider of advanced CNC machine solutions, dedicated to delivering cutting-edge technology and exceptional customer support. Join our expert team and play a crucial role in ensuring … seamless installation and ongoing support for our valued clients. The Role: We are seeking a skilled Technical Support Engineer to support our customers with CNC machine installations and software-related troubleshooting. This hybrid role combines remote technical assistance with on-site support as needed. Key Responsibilities: Provide … technical support for CNC machine installations, including initial setup and configuration. Diagnose and resolve software issues related to machine operation and control systems. Collaborate with internal teams and vendors to address complex technical challenges. Conduct on-site visits when necessary to perform troubleshooting, repairs, and upgrades. Offer training More ❯
Senior Customer Support Engineer - RF – EMEA An exciting opportunity for a Customer Support Engineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones, IoT devices and wearables. … you will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technical support and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity with … and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. Customer Support Engineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of RF technologies, including testing More ❯
Senior Customer Support Engineer - RF – EMEA An exciting opportunity for a Customer Support Engineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones, IoT devices and wearables. … you will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technical support and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity with … and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. Customer Support Engineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of RF technologies, including testing More ❯
Technical Maintenance Support Engineer At Siemens Mobility, we are not just imagining the future of transportation - we are building it. Our team of experts is dedicated to creating smart, efficient and sustainable mobility solutions that improve the daily lives of millions of passengers. We are looking for passionate … what's possible. If you are ready to be part of a transformative journey, come and join us. We are currently recruiting for a Technical Maintenance Support Engineer to join our Siemens Customer Services (Rail Infrastructure) team. Working as part of a dedicated front-line support team, this … prevalent at the time. You'll make an impact by 1 st and 2 nd line fault investigation to resolve and or advise customer technical officers to assist in corrective maintenance activities 3 rd line telephone support to customers on the relevant technology to aid fault rectification Logging analysis More ❯
Join Our Team as a Junior Technical Support Engineer (Infrastructure) Location: Liverpool, L33 Salary: Competitive, £24-28k DOE. Contract: Full-time, permanent Are you passionate about technology and customer service Do you thrive in a fast-paced, collaborative environment Join Curveball Solutions, a growing IT Managed Services … Provider, as a Junior Technical Support Engineer and be part of our exciting journey into 2025 and beyond! Why Join Us At Curveball Solutions, we're more than just an IT providerwe're a trusted partner for small-to-medium businesses across the North-West. Having successfully transitioned … into the MSP space, we're expanding our technical support team to continue delivering exceptional customer experiences. If you're ready to take the next step in your career, this is your chance to grow, innovate, and make an impact. What You'll Do: Be the first line of More ❯
Senior Technical Support Engineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something … At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will be … business hours in your regional time zone. Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience. Acting as Queue Manager (QM) during weekend shifts, ensuring efficient More ❯
thrives in a fast-paced environment, and wants to be part of something big, don’t hesitate to apply! About the role As a TechnicalEngineer , you’ll be the go-to expert for setting up and maintaining our LED screens in AV systems. This post-sales role … is a mix of hands-on technical work, problem-solving, and customer interaction—so if you love AV tech and working with people, this job is for you! Your job is all about making sure our LED solutions not only work flawlessly but also fit each client’s needs … LED screens, including audio mixers, video projectors, displays, video conferencing tools, and control systems. Skilled at designing and recommending AV solutions that fit both technical specs and client needs. Knowledge of networking and IT integration. Great communicator who can present solutions clearly and connect with clients. Able to identify More ❯
thrives in a fast-paced environment, and wants to be part of something big, don’t hesitate to apply! About the role As a TechnicalEngineer , you’ll be the go-to expert for setting up and maintaining our LED screens in AV systems. This post-sales role … is a mix of hands-on technical work, problem-solving, and customer interaction—so if you love AV tech and working with people, this job is for you! Your job is all about making sure our LED solutions not only work flawlessly but also fit each client’s needs … LED screens, including audio mixers, video projectors, displays, video conferencing tools, and control systems. Skilled at designing and recommending AV solutions that fit both technical specs and client needs. Knowledge of networking and IT integration. Great communicator who can present solutions clearly and connect with clients. Able to identify More ❯
Technical Support Engineer (Chemistry/Engineering) Highly Competitive Salary + Excellent Company Benefits Winchester, Hampshire Do you have a Science/Engineering background, looking to work within a niche industry offering technical support to a variety of specialist clients? On offer is an excellent opportunity to join More ❯
TECHNICAL SUPPORT ENGINEER BROWNHILLS £37,000 - £40,000 Monday Friday - 37 hours a week (Early Finish on Friday) A leading Manufacturer of products for the construction and manufacturing industry are currently looking for a Technical Support Engineer. This is a newly created role within the business, due More ❯
Associate Technical Service Engineer Location: Belfast site based full-time 24*7 shift role Our purpose is to make the world more sustainable by building trust in society through innovation. As an Technical Services Engineer you will contribute to this by helping to Your role will … involve ensuring our customers services run smoothly. You will be responsible for monitoring, investigating, and diagnosing technical issues for our customers across the region. Your role will involve working as part of a team managing a large number of network devices, servers and applications following defined processes and procedures More ❯
Is providing great customer support your thing? Do you have a head for problem solving and an eye for detail? If so, our IT TechnicalEngineer role could be for you. We are looking for a forward thinking, dynamic, hardworking individual to join our Technical Services team. … answering, logging, triaging and effectively resolving tickets where possible or escalating to the relevant team where necessary. Whilst also supporting the business with more technical issues, you may also be involved in some exciting projects. So good organisational skills and attention to detail is a must. You'll be … independence. THE STUFF THAT SETS YOU APART Put simply, for this role the key things we're looking for are: Provide all levels of technical support to Group Offices and Factories, always ensuring a high standard of customer service. Diagnose, research, and identify solutions to resolve complex technicalMore ❯
Rushden, Northamptonshire, East Midlands, United Kingdom
Rullion Limited
Hiring: Internal Technical Support Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal Technical Support Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal Technical Support Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal Technical Support Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal Technical Support Engineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you! My … client are expanding their Sensors Team and looking for a skilled Internal Technical Support Engineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They have built … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
london (tottenham), south east england, United Kingdom
Palo Alto Networks
mental and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build … a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder More ❯
DISCOVER YOUR RESPONSIBILITIES We are seeking a Solutions Engineer to report directly to the UK Sales Manager. The Technical Solutions Engineer is a technical expert with in-depth knowledge of the defense market, associated applications, equipment, and a strong understanding of our products and technologies. This … role is cross-functional, covering all entities within the group, and involves developing sales by providing technical expertise and building trusted relationships with clients. Your responsibilities will include: Providing technical support and expertise to sales teams. Conducting technical demonstrations, addressing customer inquiries, and resolving technical issues. … Identifying potential synergies between different entities based on targeted applications. Acting as the interface between local technical support teams, sales teams, and customers to understand needs and present tailored technical solutions. Collaborating with internal teams such as Field Application Engineers (FAE) and Product Managers to ensure proposed solutions More ❯
Reddit, Bytedance, and Disney. Plus, ProtoPie won no.1 Advanced Prototyping tool in the UX Tools 2022 Design Tools Survey. About the role As a Technical Solutions Engineer, you will play a crucial role in providing technical expertise and support to our enterprise clients. Your primary responsibility will … be to address security and technical inquiries, analyze customer problems, and deliver effective solutions. Additionally, you will collaborate with our product engineering and sales teams to ensure customer satisfaction and drive sales growth. This position is based in the UK and will involve working closely with our sales teams … in a hybrid work environment. Responsibilities Efficiently address and resolve technical inquiries from enterprise clients, actively participating in customer calls, offering support in on-premise server setup, and showcasing expertise in enterprise network environments and systems. Support sales through product demonstrations, showcasing ProtoPie product technical capabilities, and creating More ❯
VAST Data is looking for a Technical Escalation Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in … be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history. Summary As a Technical Escalation Engineer, you will be responsible for monitoring and maintaining the health and performance of our fleet of installed clusters. You will work … experience as a NOC Operator or in a similar network monitoring role is preferred. Superior communication skills, both written and verbal, to interact with technical and non-technical stakeholders. Strong understanding of networking concepts, protocols, and technologies (TCP/IP, SNMP, DHCP, DNS, etc.). Ability to work More ❯