1,351 to 1,352 of 1,352 Technical Leadership Jobs in the UK

endpointmanagement,securityV&M,monitoring,backupmanagement,Intune,Autopilot,andcloud-basedservicedelivery. KeyResponsibilities TeamLeadership&PeopleManagement Lead,mentoranddevelopthe3rdLineEngineeringteam. Setdaily,weeklyandmonthlyprioritiesalignedtobusinessobjectives. Manageresourceallocationandworkloadbalancingacrosscustomerenvironments. Conductperformancereviews,coachingsessionsandpersonaldevelopmentplanning. Createacultureofaccountability,ownershipandtechnicalexcellence. Promoteknowledgesharingandcontinuouslearningacrossthefunction. Supportrecruitment,onboardingandsuccessionplanningactivities. TechnicalLeadership Actastheseniorescalationpointforcomplexinfrastructure,security,networkingandcloudissues. ProvidetechnicalleadershipduringMajorIncidents,ProblemManagementactivitiesandsecurityevents. Driverootcauseanalysisandensurelessonslearnedareimplemented. Reviewtechnicaldesignsandinfrastructurechangestoensurealignmentwithbestpractice. Handsonmanagementofcomplexticketsandensuringcontinueslearningwithintheteam,demonstratingdisciplinesIdentify>resolve>document>learn. DevelopautomationofTicketresolutionandincidentpreventionmethodologyutilisingthecustomerandtheMSPstoolset. Maintainoversightofplatformhealth,resilience,securitypostureandserviceavailability. Ensuretechnicalstandardsareconsistentlyappliedacrossmanagedcustomerenvironments. AccountableforteamperformanceacrossarangeofbusinessandcustomerKpis InfrastructureManagement Providetechnicalleadershipandgovernanceacross: MicrosoftAzure MicrosoftEntraID MicrosoftIntune WindowsDefenderforEndpoint Microsoft365 … securityandserviceperformancetrendsandprovideinsights. Trackresourceutilisationandteamproductivitymetrics. ReportonSLAperformance,incidenttrends,vulnerabilitiesandremediationprogress. Presentactionablerecommendationstoleadershipteams. Translatetechnicalreportingintomeaningfulbusinessoutcomesandimprovementplans. Supportcustomerservicereviewsandgovernancemeetings. KeyPerformanceIndicators SLAachievement Incidentresolutionperformance MajorIncidentreduction Vulnerabilityremediationcompliance Patchcompliancelevels Serviceavailability Customersatisfaction(CSAT) Teamproductivityandutilisation Reductioninagedincidents Knowledgearticleadoption Employeeengagementandretention Knowledge,Skills&ExperienceEssential Leadership ProvenexperienceleadingseniortechnicalteamswithinanMSP,ManagedServiceorEnterpriseITenvironment. Demonstrableexperiencemanagingteamperformanceandoperationalpriorities. Strongstakeholdermanagementandcommunicationskills. Technical Minimum7years'experienceininfrastructure,networkingandsecurityenvironments. StrongexperiencesupportingMicrosoftAzureenvironments. Expertknowledgeof: MicrosoftEntraID MicrosoftIntune WindowsDefender Microsoft365 ActiveDirectory WindowsServer Networkingtechnologies Firewalls EndpointSecurity RMMplatforms MDMtechnologies Experiencewithinfrastructuremonitoring,patchmanagementandautomationtooling. ...

looking for a technical leader to oversee the AI & Data Platform, with a focus on building data architecture that enhances the accessibility and intelligibility of data across the organization. This position requires extensive experience in data engineering and AI systems, as well as a proven track record in technical ...