Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations … platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. * Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. * Work collaboratively with cross-functional teams (Operations, IT, Digital ...