1 to 25 of 219 Technical Services Manager Jobs in the UK

Technical Operations Manager - 12 Month (FTC) £70,000 - London (Hybrid - 3 Days Per Week) Here at Burns Sheehan, we … re working with a leading name in the Real Estate space as they look to hire a T echnical Operations Manager to help ensure smooth, reliable IT services across their UK and European offices. This is a key hire within their Technology Services function, reporting into the Infrastructure & Security Manager. You'll lead day-to-day … internal teams and external partners to align on service improvement priorities. Occasionally travel to European offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune More ❯

Job Description We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests … throughout the incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies … in the absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality More ❯

LinkedIn – Job Advert Template Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven Technical Services Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … with stakeholders. You will be part of one of the largest public sector organisations in the UK, with a commitment to achieving our digital transformation goals to provide better services to the public and to create a digital tax system that's simpler, clearer and faster. We are looking for people like you to help us deliver on this … change is communicated and managed, with appropriate governance. Identify improvement opportunities. Stakeholder management engagement. Qualifications You will be working in the Service Management Team within Enterprise Cloud Services where you will work closely with Architects, Product Owners, Analysts, Security and Supplier Managers, supporting the Service Owners in performance of their duties, instilling industry-standard best practises within More ❯

CONTRACT – Service Delivery Manager/Technical Delivery Manager Hybrid – Leeds – £400PD Flex Job Title: Service Delivery/Project Manager Education: Degree Calibre Qualifications: ITIL and a Project Delivery Qualification Industry: FS Location: Leeds, City Centre THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE … and solution analysis, cross-functional development, and systems integration projects. The role will be fully responsible and mainly focused on ensuring great service delivery from a number of Infrastructure Services suppliers but also for the delivery of the high-level business case, project leadership, management, quality, and timely delivery of the project. Third party supplier delivery of application services … technical projects from definition phase through implementation to final delivery into the production environment Applies significant knowledge of industry trends and developments to improve delivery of new services Recognizes system deficiencies during the delivery process and liaises with technical SMEs to implement effective solutions. Creates and executes design and delivery plans and revises as appropriate More ❯

Technical Services Manager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯

Technical Services Manager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯

Social network you want to login/join with: Technical Services Manager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. … We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯

days ago Be among the first 25 applicants Direct message the job poster from Bytes Software Services Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … , IT Manager, IT Support Manager London, England, United Kingdom 3 hours ago London, England, United Kingdom 6 days ago Technical Service Manager-Heating solutions Weybridge, England, United Kingdom 6 days ago Bracknell, England, United Kingdom 3 weeks ago Senior Technical Services Managers (MEP) Greater London, England, United More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with Technical Resource Managers to build dedicated … of Microsoft products such as Word, Excel, Powerpoint, Outlook. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Redfaire by 2x Get notified about new Technical Services Manager jobs in United Kingdom … . London, England, United Kingdom 2 weeks ago Technical Customer Services Team Manager UKI, Nordic & CEE Engineering Manager (Remote - Multiple locations) Cyber Operational Technology - Senior Manager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Manager, Customer Success Management - EMEA Manchester, England, United Kingdom More ❯

a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. To support this … offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries. The Day-to-Day Acts as the point service delivery manager across services, as required (currently EMEA TPG TP Onsite and Offsite). Is a Point of Contact for, and works across, ad hoc projects and data enquiries requested by FTE Technical … annual business review meetings to illustrate patterns and trends, explaining observations, predicting future trends, and finding solutions to maintain or improve service quality. Takes a holistic approach to all services that Dreamtek provides to the client when making decisions on the verticals that you are responsible for. Collaborates at a peer level with other SDM's across same and More ❯

staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and … manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation point for all service issues related to AWS and cloud infrastructure. Collaborate with Cloud Architects, DevOps Engineers, and Security teams to ensure robust and compliant service operations. Drive incident, problem … high-quality, cost-effective services. Implement and maintain service improvement plans (SIPs). Provide detailed reporting on service performance, risks, and improvement opportunities. Support onboarding of new cloud-based services and ensure operational readiness. Contribute to governance boards and represent service operations in technical discussions. Required Skills and Experience: Proven experience as a Service Delivery Manager More ❯

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented … to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven Technical Services Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯

Social network you want to login/join with: Technical Service Manager, Kingston upon Hull, East Yorkshire Client: Location: Kingston upon Hull, East Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 15 Posted: 28.06.2025 Expiry Date: 12.08.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. … and trusted advisors committed to building long-term partnerships with our diverse clients, from multinationals to SMBs, leveraging technology for competitive advantage. Role Overview: The Technical Service Manager (TSM), reporting to the Technical Manager, will collaborate with Service Delivery Managers to ensure SLA compliance. The TSM will help build support teams based … Ireland or at our Limerick center, with consideration for candidates across European time zones. Flexibility to work on-site and remotely is required. Responsibilities: Support SDMs in managing support services per SLA Participate in Service Review Meetings Perform Duty Manager and Incident Manager roles during P1 incidents Ensure RCAs are completed, published, and preventative actions More ❯

Social network you want to login/join with: Technical Service Manager, Bolton, Greater Manchester Client: Location: Bolton, Greater Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises, and … long-term partnerships with our customers across various industries, from multinationals to SMBs. Role Overview: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance, build dedicated support teams, and oversee onboarding processes. The TSM will participate in a Duty Manager … based in the UK/Ireland or within our Limerick Shared Service Centre. Candidates from European time zones may also be considered. Responsibilities include: Supporting SDMs in managing support services per SLA Participating in Service Review Meetings Performing incident management, including P1 incidents Managing RCAs and preventative actions Building support teams with Technical Resource Managers Planning customer More ❯

across various industries, from multinationals to SMBs, all leveraging technology for sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer … environments and service needs. The TSM will also oversee new customer onboarding, ensuring support teams are prepared without impacting service delivery. Participation in a Duty Manager rota and incident management for P1 incidents is required. This is a full-time, permanent role, potentially home-based in the UK/Ireland or at our Shared Service … Centre in Limerick. Candidates from European time zones may also be considered. The role requires flexibility to work on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and manage P1 incidents as Incident Manager Ensure RCAs are completed More ❯

Social network you want to login/join with: Technical Service Manager, Sheffield, South Yorkshire Client: Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based … Limerick. Candidates from European time zones may also be considered. The candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and act as Incident Manager during P1 incidents Manage RCAs and More ❯

Social network you want to login/join with: Technical Service Manager, Hemel Hempstead Client: Location: Hemel Hempstead, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on … in Limerick. Candidates from European timezones may also be considered. The candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as organized by SDMs Perform Duty Manager duties & Incident Management for P1 incidents Manage RCAs and ensure preventative actions More ❯

Social network you want to login/join with: Technical Service Manager, Stoke-on-Trent Client: Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 14 Posted: 28.06.2025 Expiry Date: 12.08.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. We implement, optimize, and … term partnerships with our customers across various industries, from multinationals to SMBs. Our clients leverage technology strategically to build sustainable competitive advantages. Position Overview: The Technical Service Manager (TSM), reporting to the Technical Manager, collaborates with Service Delivery Managers to ensure SLA compliance. They work with Technical Resource Managers to … Centre in Limerick. Candidates from European time zones are also considered. The role requires flexibility to work both on-site and remotely. Key Responsibilities: Support SDMs in managing support services to meet SLA commitments Participate in Service Review Meetings as needed Perform Duty Manager duties and act as Incident Manager during P1 incidents Manage RCAs More ❯

Social network you want to login/join with: Technical Service Manager, Crawley, West Sussex Location: Crawley, West Sussex, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build support teams based on technical … Centre in Limerick. Candidates from European time zones may also be considered. The candidate should be able to work on-site and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as required Perform Duty Manager and Incident Manager roles during P1 incidents Oversee RCAs and ensure preventative More ❯

staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and … manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation point for all service issues related to AWS and cloud infrastructure. Collaborate with Cloud Architects, DevOps Engineers, and Security teams to ensure robust and compliant service operations. Drive incident, problem … high-quality, cost-effective services. Implement and maintain service improvement plans (SIPs). Provide detailed reporting on service performance, risks, and improvement opportunities. Support onboarding of new cloud-based services and ensure operational readiness. Contribute to governance boards and represent service operations in technical discussions. Required Skills and Experience: Proven experience as a Service Delivery Manager More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a … zones may also be considered. The candidate should be able to work on-site with clients and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota and act as Incident Manager for P1 incidents More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a … zones may also be considered. The candidate should be able to work both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services according to SLA Participate in Service Review Meetings organized by SDMs Join the Duty Manager rota and serve as Incident Manager for P1 incidents Manage More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a … may also be considered. The candidate must be able to work both on-site with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota & act as Incident Manager during P1 incidents Manage More ❯

ambitious SMBs, united by their strategic use of technology to build sustainable competitive advantages. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to ensure SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on … technical environment and service requirements. The TSM will also oversee new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. Additionally, the TSM will participate in a Duty Manager rota and serve as Incident Manager for P1 incidents. This is a full-time, permanent role that can be … also be considered. The successful candidate should be able to work both on-site with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLA commitments Participate in Service Review Meetings organized by SDMs when required Perform Duty Manager duties and act as Incident Manager for P1 More ❯