Remote Technical Support Jobs in the UK

1 to 25 of 66 Remote Technical Support Jobs in the UK

Technical Support Specialist

east yorkshire, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Celhire plc
Technical Support Specialist (Temporary to Permanent – York Based) Location: York Contract Type: Temporary to Permanent Salary: Competitive + benefits About Us Founded in 1987, Cellhire has always been the go-to for all things mobile. We are proud to be the only company in the UK with wholesale agreements with Vodafone, O2, EE, and Three networks, as well … is dedicated to providing innovative and dependable connectivity solutions that drive success for our partners and clients worldwide. As part of our continued growth, we're looking for a Technical Support Specialist to join our team on a temporary basis, with the opportunity to become permanent for the right candidate. The Role As a Technical Support Specialist, you'll play a key role in supporting both internal teams and external customers with technical queries related to Cellhire's products and services. You'll help ensure that customer issues are resolved efficiently and that all equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking, dispatch More ❯
Posted:

Technical Sales Support & Content Manager - REMOTE

South East, United Kingdom
Hybrid / WFH Options
Hudson Shribman
Technical Sales Support & Content Manager c60k+ Bonus (15-20%) + Car Allow (9k) UK Wide - REMOTEABJ7679 As the Technical Sales Support & Content Manager, you will play a key role in developing promotional and technical materials that support the Commercial Manager and strengthen the connection between the company and its clients. Your work will showcase … R&D capabilities in agronomy and facilitate the successful introduction of innovative agrichem products into the UK market ultimately driving business growth and sales. In this role, as the Technical Sales Support & Content Manager will create and deliver high-quality technical sales support and demand-generation content tailored to farmers, dealers, advisors, and other key stakeholders … across the UK. You will also identify gaps in existing technical support materials and propose effective solutions to enhance engagement and influence key decision-makers all with the goal of increasing sales and market impact. ESSENTIAL: Candidates must have a valid BASIS certificate in crop protection.Home based REMOTE Key Responsibilities To conduct technical-sales support and More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

3rd Line Technical Support Hybrid

Princes Risborough, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Head of Technical Support

Kettering, Northamptonshire, UK
Hybrid / WFH Options
Logistex
Are you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of … engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites … Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. Implement and optimize support tools and workflows. Champion a customer-first culture and More ❯
Posted:

Head of Technical Support

Desborough, Northamptonshire, United Kingdom
Hybrid / WFH Options
Logistex
Are you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of … engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites … Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technical Support

Kettering, North Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Logistex
Are you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of … engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites … Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team More ❯
Employment Type: Permanent
Posted:

Technical Support Apprentice (HelpDesk Heroes Ltd)

1 Long Lane, London, England
Hybrid / WFH Options
HELPDESK HEROES LTD
A friendly and dynamic technical support team is currently looking for a Technical Support Specialist, to join their growing international team in their London office with an option to work remotely few days a month (work from home). Role This professional and reliable IT solutions company with a personal touch offers services such as network … and server management, disaster recovery, workstation support, IT security and webservices. As a Technical Support Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able … is an exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts. Duties and key responsibilities: Providing level 1 and 2 technical support and assistance across a range of products, including hardware and software support. Evaluating and escalating technical or customer related issues when necessary to level 3. Providing More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,000 a year
Posted:

Senior Technical Support Engineer

Middlesbrough, Cleveland, England, United Kingdom
Hybrid / WFH Options
Nextech
Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support … ll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are … met and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and More ❯
Employment Type: Full-Time
Salary: £24,000 - £32,000 per annum
Posted:

Microsoft Technical Support Engineer - Shifts

Manchester, England, United Kingdom
Hybrid / WFH Options
Client Server
Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Posted:

Microsoft Technical Support Engineer - Shifts

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Client Server Ltd
Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Technical Support Engineer Night Shift

Manchester, UK
Hybrid / WFH Options
Client Server
Technical Support Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … the time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯
Posted:

Technical Support Analyst

Taunton, Somerset, South West, United Kingdom
Hybrid / WFH Options
SRD Technology UK Ltd
Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on … our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you … will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job may include site More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Technical Support Advisor

Watford, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Sheridan Ward Recruitment Services
Technical Support Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Technical Support Specialist

London, UK
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

London Area, United Kingdom
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

City of London, Greater London, UK
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Engineer

Farnborough, Hampshire, England, United Kingdom
Hybrid / WFH Options
4Square Recruitment Ltd
Technical Support Engineer Location - Farnborough Hybrid working I’m looking for a Technical Support Engineer to join a team in Farnborough . If you’re someone who loves solving technical problems, enjoys working with people, and takes pride in delivering excellent service — this could be a great fit. You’ll play a key role in … supporting our clients, diagnosing and resolving issues, and keeping systems running smoothly. What You’ll Be Doing Diagnosing and troubleshooting technical issues across hardware, software, and networks. Talking customers through solutions and providing clear, professional support. Following up to make sure every issue is properly resolved. Working closely with our Customer Service and Field teams to deliver a fast … efficient response. Helping to improve how we work by sharing ideas and best practices. What I’m Looking For Experience in a technical support or similar IT role. Knowledge of networking, cloud, security, or data centre technologies. Some understanding of HTML, CSS, and JSON is a bonus. Strong communication and problem-solving skills. Someone who’s motivated, calm More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Technical Support Engineer - Engine Controls

Oldbury, West Midlands, United Kingdom
Hybrid / WFH Options
Winsearch
Technical Support Engineer - Power Control Systems - West Midlands - £40,000-£55,000 (DoE) + Bonus + Car Option Do you have experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based … career to the next level with a global leader in power generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC/… D or Degree in Electrical/Electronic Engineering (or significant hands-on equivalent). Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. More ❯
Employment Type: Permanent, Work From Home
Posted:

Technical Support & Implementation Coordinator

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
MVP
Technical Support & Implementation Coordinator £35,000 40,000 + great benefits including Private Medical, Life Insurance, Training Birmingham Business Park/Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping … major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data. About the Role As Technical Support & Implementation Coordinator , you will support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where youll manage internal technical requests, external development … work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential. More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Technical Support Engineer

Stroud, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy … and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Technical Support Analyst - SQL

United Kingdom
Hybrid / WFH Options
IRIS Software Group
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting SLAs …/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk/ More ❯
Posted:

Technical Support Analyst - SQL

United Kingdom, UK
Hybrid / WFH Options
IRIS Software Group
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst... What you’ll do 🔧 Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting SLAs …/KPIs . Senior Technical Support Analyst... Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle “how-to” queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 Service Desk/ More ❯
Posted:

Customer Technical Support

United Kingdom
Hybrid / WFH Options
Sitebulb
agile, and passionate team who believe that hard work, curiosity, and continuous self‐improvement lead to extraordinary results. Our mission is to help SEOs and digital marketers make better technical decisions with data‐driven insights. As our customer base grows, we’re expanding our support function to strengthen how we triage, investigate, and resolve technical issues quickly … and effectively. We’re looking for someone who thrives on problem‐solving, loves diving into technical details, and is passionate about providing world‐class customer support. Role overview This is a hands‐on technical support role providing support to Sitebulb customers. You’ll handle incoming issues from the support queue, diagnose and resolve straightforward problems … ll also spot recurring trends, improve documentation, and capture knowledge so more customers can self‐serve. Over time, you’ll become an expert in Sitebulb’s platform and common technical SEO use‐cases. Key responsibilities Front‐line triage: Be the first point of contact via email, chat, or ticketing. Diagnose and resolve straightforward queries (licensing, billing, account, basic “how More ❯
Posted:

Customer Technical Support

United Kingdom, UK
Hybrid / WFH Options
Sitebulb
agile, and passionate team who believe that hard work, curiosity, and continuous self‐improvement lead to extraordinary results. Our mission is to help SEOs and digital marketers make better technical decisions with data‐driven insights. As our customer base grows, we’re expanding our support function to strengthen how we triage, investigate, and resolve technical issues quickly … and effectively. We’re looking for someone who thrives on problem‐solving, loves diving into technical details, and is passionate about providing world‐class customer support. Role overview This is a hands‐on technical support role providing support to Sitebulb customers. You’ll handle incoming issues from the support queue, diagnose and resolve straightforward problems … ll also spot recurring trends, improve documentation, and capture knowledge so more customers can self‐serve. Over time, you’ll become an expert in Sitebulb’s platform and common technical SEO use‐cases. Key responsibilities Front‐line triage: Be the first point of contact via email, chat, or ticketing. Diagnose and resolve straightforward queries (licensing, billing, account, basic “how More ❯
Posted:
Technical Support
10th Percentile
£26,250
25th Percentile
£28,500
Median
£35,000
75th Percentile
£42,500
90th Percentile
£50,000