New Role The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an … Liaise between sales team, customer success team, and customers to properly address customer problems Troubleshoot and configure software and hardware Qualifications 2 years' of technicalsupport experience Customer service oriented Strong written and verbal and troubleshooting skills more »
Work Scope 1. Software-related: (1) Linux Operate and maintain project work in the Linux-based environment (2) jira Record and report issues with tools like Jira (3) FMS Utilize FMS system to manage and monitor vehicle and equipment status more »
TechnicalSupport Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupport Engineer Duties for this position will … include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English Italian. more »
My client are looking are looking for a highly motivated individual to join their Technical Product Support team. This is an ideal opportunity for an IT or electronics graduate, you will become an expert in the companies hardware, software and Cloud-based services through full training which will more »
TechnicalSupport Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to more »
Fantastic opportunity to join a well-established company in Coventry as an External TechnicalSupport and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition more »
TechnicalSupport Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a TechnicalSupport Consultant providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We re looking … for individuals from hands-on technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technicalsupport to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »
Graduate TechnicalSupport (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Quality Personnel Services Ltd
Permanent 09 00 - 17 00 or 08 00 - 16 00 (Monday to Friday) 35 hours a week Quality personnel are currently looking for a technicalsupport administrator to join our growing client based in Kingston, Milton Keynes. Please note our client is a financial services company and candidates … need to be able to pass a credit check. System administration Log and take ownership of incidents, problems and changes to the service desk Technical 1st and 2nd line support Asset management of the companies IT equipment Manage and maintain the order management process Competencies required; Windows Operating more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
As an established telecoms provider, we are looking for an apprentice TechnicalSupport Engineer to join our team. The ideal candidate will have excellent communication skills, the enthusiasm and self-motivation to learn new skills and the ability to work independently as well as in a team environment … providing technicalsupport to our customers. Role Responsibilities including, but not limited to: Build strong, positive relationships with our customers and suppliers, liaising with a pleasant manner and providing clear and accurate information always Providing technicalsupport to our service team, troubleshooting customer issues in a … timely resolutions to customer enquiries. Assisting the Operations teams, provisioning and installing new systems. Carrying out site surveys, general site maintenance and carrying out Technical Health Checks for Customers Assist with the onboarding of new customers when required focussing on the technical aspects including but not limited to more »
First-Line TechnicalSupport Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line TechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line TechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »
Royal Tunbridge Wells, Kent, United Kingdom, Southborough Hybrid / WFH Options
Vermelo RPO
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the TechnicalSupport team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the TechnicalSupport Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »
1st Line TechnicalSupport Agent Shift-based rota of 4 on/4 off, days/nights (Apply online only)/(Apply online only) Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment … join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail … is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to supportmore »
TechnicalSupport Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working … in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day as a TechnicalSupport Agent can include liaising directly with on-site engineers to assist more »
Burton-On-Trent, Staffordshire, Burton upon Trent, United Kingdom
Vantage Consulting
TechnicalSupport Agent £25,000-£30,000 per annum Burton on Trent Permanent Looking for the next step in your Tech support career? Do you want to join a company with plenty of scope for growth? My client is a well-established software house who provide solutions … the automotive/logistics sector across desktop, web and mobile environments. Due to growth they're looking to increase the size of the Software Support team who the successful candidate will work closely with alongside the Developers to resolve any customer issues. In addition you'll also provide training … on the Software to new clients and help with the QA testing. The Role As the successful TechnicalSupport Agent, you can expect your role to include: Providing software support to clients via phone and email Delivering training to clients both virtually and with travel to their more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Jefferson Wells
TechnicalSupport Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a TechnicalSupport Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a TechnicalSupport Specialist , you will provide high-level technicalsupport and training for Electron Microscopy systems. Key Responsibilities include: Provide technicalsupport via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »
Are you looking for a new exciting opportunity working as a TechnicalSupport Engineer to be based in Camberley? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as 365 Excellent knowledge of computer networking and security, including firewall more »
TechnicalSupport Our client is looking for a contract TechnicalSupport contractor for a long term 12 month assignment. For this role you will be proficient with SQL, Unix and Scripting. Hybrid working Inside IR35 12 months Skills/Experience Recent hands-on experience within a … technicalsupport environment. Understanding of Object-oriented programming languages like Java. Knowledge of the components in the web applications stack. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell. Knowledge of Linux/Unix. Good Experience with relational databases (e.g. MySQL, Oracle). Excellent written and verbal communication … skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »
Job Title: TechnicalSupport Engineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technicalsupport for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »
Worcester, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
TechnicalSupport Engineer, £50K, Worcester, Worcestershire, and work from home TechnicalSupport Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. Lots of flexibility on work from home and working hours. Industry leading, innovative, and successful … sector with lots of flexibility work from home most of the time (if you prefer) and flexible working hours. We are looking for a TechnicalSupport Engineer to p rovide internal and direct customer technicalsupport for software platforms that automate, control and monitor test rigs … test automotive engines, electric vehicle batteries, fuel cells, motors, vehicles, powertrains, and components to acquire, analyse and manage test data. Your background as a TechnicalSupport Engineer: We are looking for a candidate that either has experience of test automation systems, measurement systems, PLC control systems or similar more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, TechnicalSupport, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technicalsupport to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »
Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, TechnicalSupport, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technicalsupport to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »
Stroud, Gloucestershire, South West, United Kingdom
XACT PLACEMENTS LIMITED
Are you looking for a new exciting opportunity working as a TechnicalSupport Engineer to be based in Stroud? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as 365 Excellent knowledge of computer networking and security, including firewall more »
