Job Description TechnicalSupportEngineer - Holborn London As a TechnicalSupportEngineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing … global customer base. The TechnicalSupportEngineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while … in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example more »
Full Time £15 PER hour Undertake duties within Highways Service to ensure the effective monitoring and operation of the Network Management Team, specifically: To support the Network Management Team in balancing priorities to manage, co–ordinate, and ensure safe and good quality road works across the District. Assess and … Respond to customer contacts using all forms of communication methods. Update appropriate public information/media systems in relation to works within the highway. Support the Network Management Team in ensuring that financial control and monitoring systems are populated accurately and in a timely manner. Responsible for providing data … to support the issuing of invoices for highway licences, highway permits, over occupation charges. To support the Network Management Team to deliver the duties under the TMA 2004 and NRASWA including the recovery of fines and charges associated with working on the districts highway network. Prepare data for more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate more »
First-Line TechnicalSupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on … a First Line TechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … TechnicalSupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written more »
Hayes, London, United Kingdom Hybrid / WFH Options
ETS Technical Selection
HVAC Engineer - TechnicalSupport (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - TechnicalSupport with European division of leading global … manufacturer of high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - TechnicalSupport will be responsible for providing technicalsupport to its distributors, consultants and end users in the UK and Europe. Candidates … should have an engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Shift F5
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »
North Shields, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupportEngineer due to the growth of the business. Successful candidates will have an in … depth knowledge in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupportEngineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and … partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technicalmore »
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupportEngineer due to the growth of the business. Successful candidates will have an in … depth knowledge in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupportEngineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and … partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technicalmore »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services SupportEngineer, you will assist with technicalsupport via the telephone, upload software via production, evaluate and repair laptops and also RMA … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network SupportEngineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Supportmore »
with a specialist provider of O&M, Servicing, Blade repair and Major Component Exchange solutions for wind turbines. They are looking for an experienced TechnicalSupportEngineer to join their team of highly experienced professional Engineers. The TechnicalSupportEngineer role comes with a … you're an Authorised Technician looking to come away from the tools slightly whilst still being part of an operations and maintenance team offering technicalsupport services then apply with your CV today. Responsibilities and duties As a TechnicalSupportEngineer you will: Provide expert … technicalsupport for fault finding and maintenance work instructions. Interpret and use wind technical drawings and OEM manuals effectively. Apply advanced knowledge of Wind Turbine Safety Rules (WTSR). Perform corrective and major corrective repairs on wind turbines. Communicate complex technical issues clearly over the telephone. more »
TechnicalSupportEngineer Full, time permanent position based in Hitchin, Hertfordshire Working hours - Monday to Friday: 8.30am - 5pm Salary - Up to £37,000 per annum We're currently recruiting a TechnicalSupportEngineer for a Global Automatic Door and Entrance Systems company based in … FM Industry will have an advantage The role and your duties: The main purpose of this role will be to offer customer and product support to clients in the construction and associated industries. Based in our client's Hitchin Headquarters, technicalsupport engineers ensure that customers always … the right application, and make sure that customers have all the information that they need to get the best out of products. As a TechnicalSupportEngineer, you will work closely with internal and external customers to provide technicalsupport on door hardware products to more »
TechnicalSupportEngineer | Hybrid – Bristol | Permanent | £40,000 Are you an experienced technicalsupportengineer seeking new opportunities? We are currently on the lookout for talented individuals on behalf of one of our esteemed clients in the professional services sector. Our client is a … business that values empowerment, collaboration, and career development. They are in search of a skilled TechnicalSupportEngineer to join their growing function. This is a great opportunity for someone who likes to have a varied workload covering technology from many different areas. You are a natural … solver and enjoy exploring new solutions and technology that improves efficiencies and productivity. What You'll Be Doing: Troubleshooting Collaborating with external partners for technical enhancements and new product launches. High-level design solutions Drive continuous improvement. Manage technical documentation Requirements: Supporting Microsoft Server, Office365, Azure Active Directory more »
TechnicalSupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupportEngineer Duties for this … position will include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual more »
Role: SupportEngineer Level 3 – Azure Start Date: ASAP – 18 month PAYE contract, likely to be extended Location: Remote Daily Schedule: 9am-6pm (potential weekend work every 4-5 weeks) A large global organisation are looking to expand their Azure AI Customer Support team. Their goal is … client works at the forefront of innovation, ensuring smooth operation and optimization of AI solutions for a diverse range of client needs. As a TechnicalSupportEngineer for Azure AI, your role is pivotal in the successful implementation and maintenance of our clients' AI initiatives. You will … be the technical lighthouse, guiding users through the Azure AI landscape, ensuring they are able to make the most of our powerful suite of solutions. With your deep understanding of AI, cloud computing, networking, security and privacy, you will solve complex issues, deliver personalized solutions, and provide world-class more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead TechnicalSupportEngineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural more »
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technicalsupport to a range of industry customers. What you’ll be doing: 1st-2nd line technicalsupport to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technicalsupport roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
Dartford, England, United Kingdom Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics SupportEngineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics SupportEngineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration more »
client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM TechnicalSupportEngineer you will provide provide first-class end user support and be an escalation point for the help desk team. … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »
EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I … client base and streamlining processes, tech and their service in the process. Doing so, they're now looking for an EUC/Service Desk Engineer for their Liverpool office, that'll be working on 1st and 2nd Line resolutions while getting a chance to get modern technology exposure and … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
Harrow, South East, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupportEngineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a ful... APCT1_UKTJ more »
Support pre-sales activities by providing technical expertise and insights related to print solutions. Work closely with sales and technical teams, to contribute to the development of tailored print solutions for clients, ensuring alignment with their business objectives and requirements. Key Responsibilities:- Technical Assessment: Conduct a … management systems, and related technologies. Solution Development: Collaborate with the sales team to design tailored print solutions that address client needs and challenges, leveraging technical expertise and industry knowledge. Proposal Creation: Assist in the creation of detailed proposals and presentations outlining the recommended print solutions, including features, benefits, and … solutions. Client Consultation: Provide advice and consultation to clients on print technology trends, best practices, and emerging solutions to help them make informed decisions. Technical Documentation: Prepare comprehensive technical documentation, including solution architectures, diagrams, and implementation plans, to support the sales process and ensure smooth implementation. Vendor more »
Banbury, England, United Kingdom Hybrid / WFH Options
Propel
IT Service Desk Engineer** Junior to mid level - 1-3 years of experience £30-£40k per year Onsite 4 days, 1 day work from home Retail Business Circa 1200 employees Responsibilities: · Handle inbound calls, emails, self-service and in person visits to the Service Desk. · Log all incidents & service … SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »
role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a … rapidly growing, award-winning and highly accredited company. You will need to have in-depth technical knowledge of VMware vSphere & good knowledge of all other VMWare technologies and solutions. You will have the opportunity to work with cutting edge cloud technologies in an exciting and dynamic environment What will more »
Join our growing dynamic Peak Networks IT Helpdesk team, dedicated to delivering exceptional service and support to our expanding customer base. As an IT Managed Service Provider, Peak offer a fantastic environment to grow and learn about various technologies. This office-based role focuses on resolving cases remotely and … onsite when necessary, allowing you to develop your skills continuously. Salary: £30,000-£35,000 depending on experience. Key Responsibilities: Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd … times. Effectively manage your time, ensuring expectations are met and communicated clearly. Requirements: 18-24 months of experience in a busy and dynamic IT support environment with the following technologies: Apple Mac proficient (Highly desirable) Windows Server (2012, 2016, 2019, 2022) Active Directory Virtualization (Hyper-V and VMWare) Office more »