26 to 27 of 27 Twilio Jobs in the UK

to design and optimise CCaaS implementations. Vendor Agnostic Expertise: Demonstrate expertise with at least three major CCaaS vendors (e.g., Genesys, NICE, Odigo, Content Guru, Twilio, Five9, Amazon Connect). Provide impartial guidance on platform selection based on customer needs, highlighting the strengths and limitations of each solution. Demonstrate awareness of … specialising in CCaaS technologies and customer experience. Hands-on expertise with at least three CCaaS vendors, such as Genesys, NICE, Odigo, Verint, Content Guru, Twilio, Five9, or Amazon Connect. Experience working with both public and private sector clients, with the ability to navigate their unique challenges in pre-sales and More ❯

scalable, cost-effective, and efficient. Vendor Agnostic Expertise - Hands-on experience with at least three CCaaS platforms, including Genesys, NICE, Odigo, Verint, Content Guru, Twilio, Five9, Amazon Connect, or similar. Leverage this expertise to guide customers in selecting the best-fit platform that meets their unique requirements. Customer Experience (CX … CCaaS, including voice, chat, email, social media, and workforce management solutions. Experience working across multiple CCaaS platforms and cloud vendors, such as Genesys, Five9, Twilio, Amazon Connect, etc. Strong technical background with the ability to design and present end-to-end solutions for customers. Expertise in customer experience (CX) strategy More ❯