UXResearch Manager (FTC 12 months) I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. … trusts and ETFs. They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Key Responsibilities of a UXResearch Manager: Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business … Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices. Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
UXResearch Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid 2 days WFH About the Role We're hiring on behalf of a leading UK-based digital investment platform that's reshaping how customers engage with their financial future. With nearly £75 billion in assets under administration and a growing customer … base, our client is scaling their UX capability and we're looking for a passionate UXResearch Manager to lead the charge. In this high-impact leadership role, you'll manage and develop a team of UX researchers, working closely with design, product, and brand to shape inclusive, user-driven digital experiences. You'll champion … accessibility, elevate research standards, and ensure insights directly inform design decisions across the product suite. What You'll Do Lead and mentor a team of UX researchers, fostering a culture of excellence, innovation, and continuous learning Embed user-centred research into every stage of the design and product development process Ensure consistency and quality in More ❯
Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
A/B testing, and analytics to gather data on user behaviour and experience . Experience with tools such as Qualtrics, Pendo, Tableau, Chorus.ai and Salesforce preferred. Qualitative UserResearch : An expert in user and customer Interviews, you will perform discovery, concept validation, and evaluative research (e.g., one-to-one interviews, surveys, prototype testing, usability) to … identifying , exploring, planning, and developing research methodologies, research plans, workshops, data analysis, and reporting. Stay Updated : Keep abreast of the latest product, customer and userresearch methodologies, trends, practices, agile techniques, and tools. Communication & Advocacy: Communicate Research Insights : Present research findings to stakeholders, including executives, designers, product managers, and engineers … 8+ years in user, customer or product research, particularly in B2B SaaS and security-focused companies or technology/fin-tech products. Technical Skills: Proficient in userresearch software, insight repositories, and data analysis tools such as Qualtrics, Miro, Pendo, Google Analytics, Condens , Tableau, RallyUXR , and Salesforce. Cybersecurity Knowledge: Understanding of cybersecurity principles and practices. Qualitative More ❯
to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT … WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct userresearch through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis … collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes More ❯
Chatham, Kent, United Kingdom Hybrid / WFH Options
OneSavings Bank PLC
About the team As a UXresearch Lead you will join the newly formed Design and Research team within our Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform … three days a week in the office and two days from home. This role will require some travel between our UK offices. What you will be doing? As a UXresearch Lead you will drive research that shapes high-impact digital experiences across the savings, lending, and mobile journeys on our multiple brands. You'll … a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong experience of userresearch including planning, execution, analysis, and storytelling or working within a related human-centred design field Track record working and conducting research in financial services, with experienceMore ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Forward Role Recruitment
UXResearch Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid, 2 days WFH About the Role We’re hiring on behalf of a leading UK-based digital investment platform that’s reshaping how customers engage with their financial future. With nearly £75 billion in assets under administration and a growing customer … base, our client is scaling their UX capability and we’re looking for a passionate UXResearch Manager to lead the charge. In this high-impact leadership role, you’ll manage and develop a team of UX researchers, working closely with design, product, and brand to shape inclusive, user-driven digital experiences. You’ll champion … accessibility, elevate research standards, and ensure insights directly inform design decisions across the product suite. What You’ll Do Lead and mentor a team of UX researchers, fostering a culture of excellence, innovation, and continuous learning Embed user-centred research into every stage of the design and product development process Ensure consistency and quality in More ❯
late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Viator research team are looking for an experienced and motivated Senior UX researcher to lead high-impact research projects that drive key business metrics and product strategy. In this highly collaborative role, you will utilise qualitative and quantitative research … research and travel, comfortable in a fast moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If you're passionate about UXresearch and like seeing your efforts translated into real world impact, we want you on our team. Specific responsibilities include: Scoping and leading UXresearch … creativity and expertise in qualitative and quantitative research to select the most suitable methodology to answer the teams' highest priority questions. Synthesising a variety of data inputs (UXR, analytics and VoC) so as to be able to help product teams define and understand the real problem we're trying to solve/learn through research. Balancing efficiency and More ❯
re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UXresearch, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic … UXResearch & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize … innovative design concepts. Iterate quickly in response to feedback, balancing creative vision with technical feasibility. Who We’re Looking For: Experience & Expertise: Proven track record as a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UXresearchMore ❯
re looking for someone who has not only excelled in a scaling startup environment but has been an integral part of that journey. At KEY ESG, you’ll blend UXresearch, competitive analysis, and strategic design thinking to build a robust, scalable design framework that propels our next phase of success. What You’ll Do: Lead Strategic … UXResearch & Testing: Conduct qualitative and quantitative research to identify user needs, pain points, and opportunities for innovation. Design and execute usability tests, interviews, and surveys to generate actionable insights that inform design decisions. Perform Competitive & Market Analysis: Monitor industry trends and competitor strategies to position KEY ESG as a leader in ESG reporting. Utilize … innovative design concepts. Iterate quickly in response to feedback, balancing creative vision with technical feasibility. Who We’re Looking For: Experience & Expertise: Proven track record as a Product or UX Designer (4+ years of experience) within a startup that successfully scaled—demonstrable experience being part of the scaling process is essential. Strong expertise in UXresearchMore ❯
day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Job Description The Viator research team is seeking a highly experienced and strategically-minded Principal UX Researcher to champion user-centered design and drive significant business impact. In this collaborative role, you'll lead complex research initiatives, leveraging advanced qualitative and quantitative methodologies … research and travel, comfortable in a fast-moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If you're passionate about UXresearch and like seeing your efforts translated into real-world impact, we want you on our team. Specific responsibilities include: Strategic research leadership: Rigorously designing … research studies across large, complex and ambiguous problem spaces. Problem definition and scoping: Excelling at synthesizing and triangulating a wide variety of data inputs (analytics, VoC, userresearch, market research, competitive intelligence) to inform problem definition and shape the most critical questions to answer to drive strategic growth. Impactful insights and innovation: Generating transformative More ❯
and we're helping thousands of people around the world get married every month. We're looking for an experienced and strategic Senior User Researcher to join our growing UX team in London. As a senior member of the creative squad, you will lead impactful research initiatives that inform our product decisions and play a critical role … in evolving our UX culture. What you'll do: Join our UX team of 7 - a talented group of product designers with varying levels of experience - and help us shape the future of our Muslim marriage app. As our Senior User Researcher, you'll own the research function and work cross-functionally to ensure our product … through impactful storytelling and clear communication of findings. Uncover deep user insight: Use a mix of qualitative and quantitative methods to reveal user behaviours, needs, and motivations. Contribute to UX strategy: Play an integral role in shaping our long-term UX and product vision through insight-driven input. Stay current: Keep up with emerging trends in researchMore ❯
UX Manager - FTC - £65-75K Join a leading Financial Institution as a UX Manager on a 12-month FTC. You’ll head up a talented UXresearch team, driving high-quality, accessible, and user-centred insights that shape digital products used by hundreds of thousands. Key Responsibilities: Lead and mentor a team of UX … innovation in research methods and facilitate regular critiques Collaborate with brand and cross-functional teams to ensure consistent userexperience What You’ll Bring: Proven leadership in UXresearch Deep experience in qualitative and quantitative methods Strong collaboration skills across disciplines Expertise in accessibility-focused research This is a hybrid opening 3 days … p/week in Manchester and can offer £65-75K. Please apply here if this role is of interest. UX Manager - FTC - £65-75K More ❯
Principal Quantitative UX Researcher, Prime Video Experience Design (PVXD) Job ID: Amazon UK Services Ltd. Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us … thrive in triangulating insights with other quantitative data sources, such as experiment metrics, user logs, etc. and qualitative data inputs to tell compelling stories. As a part of the UX Researcher Team, you will be a key strategic partner to product and design teams, driving user-centered design and decision-making across the organization. You will deliver impactful research … or services, shaping our product strategy through data-driven insights. Key job responsibilities For this role we are looking for someone who can: Independently design and lead quant-focused UXresearch projects (survey design, implementation, statistical analysis, quant usability, etc.) Triangulate and synthesize survey insights with engagement metrics, live experiment metrics, user logs, and qualitative insights and More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional UserExperienceResearch Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … UserExperience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UXResearch processes and strategy within an agile development environment, whilst working across multiple teams and … ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing userresearch, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front More ❯
/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional UserExperienceResearch Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if … this is not the case! You will be a UserExperience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UXResearch processes and strategy within an … ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing userresearch, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
In Technology Group Limited
UserResearch Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a UserResearch Lead to head up research … where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As UserResearch Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive userresearch strategies that uncover … actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
UserResearch Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a UserResearch Lead to head up research … where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As UserResearch Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive userresearch strategies that uncover … actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. More ❯
new SKU's & premier services and creating net new installs globally. Experience: Self starter with 10+ years of experience managing global, complex enterprise accounts-preferably in SaaS, market research, insights, or userexperience industries. Proven ability to collaborate across regional teams and drive coordinated account strategies. Demonstrated success in growing strategic accounts and landing net-new enterprise logos. … from prospect to close. Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management. Direct experience selling community, social, CRM or Market Research platforms is desirable. BA or Masters Degree We are ideally looking for someone based in London or the surrounds, but open to elsewhere in the UK. The typical OTErange … last name here. LinkedIn Profile URL: Desired salary Do you have recent (in the last 5 years) experience and success selling technology to enable market research or UXresearch, to research or UX teams in enterprise organizations? If yes, please specify Do you have experience and success selling to global accounts, in More ❯
UXResearch Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid 2 days WFH About the Role We're hiring on behalf of a leading UK-based digital investment platform that's reshaping how customers engage with their financial future click apply for full job details More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
UX Designer UX Designer is required by our client in Edinburgh for an initial 12 month contract position. We are looking for Designers with excellent UX and UserResearch skills, so you must have a wealth of knowledge in both UX and UserResearch to apply. Our client is a software house … desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key Skills & Experience ** UX ** UserResearch ** Figma ** Jira ** SaaS **Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
UX Designer UX Designer is required by our client in Edinburgh for an initial 12 month contract position. We are looking for Designers with excellent UX and UserResearch skills, so you must have a wealth of knowledge in both UX and UserResearch to apply. Our client is a software house … desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key Skills & Experience ** UX ** UserResearch ** Figma ** Jira ** SaaS **Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to More ❯
to grow the business through innovation and sales. As my client are knee deep building a new website, they need a lead designer to take the reigns, drive the UX & UI output forward and support the team's achievements. You'll be at the heart of the team producing stand out designs for a wide range of digital content … will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UXresearch and design Proficient with user interface design patterns and UCD methodologies Able to lead the design of large and complex systems of interactions Able to manage … and maintain IA/UI/UX best practices Proficient with design and prototyping tools for rapid, iterative prototyping Retail, eCommerce and mCommerce experience Experienced in product design and strategy SKILLS AND EXPERIENCE Previous experience of creating beautiful UX/UI Design across platforms, ideally in an ecommerce environment Experience or a want to mentor and manage designers More ❯
About Maze Maze is the userresearch platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the userresearch platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world … fluency in Spanish or Portuguese. Research Expertise: Certification in Google's Conduct UXResearch and Test Early Concepts (Coursera) or equivalent experience in userresearch methodologies, UX principles, and leveraging insights to drive strategy. GOALS YOU WILL CONTRIBUTE TO OR OWN: Customer Health: Proactively monitor and maintain strong customer relationships and satisfaction More ❯