Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary … agile teams across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights … and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded researchexperience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Pontoon
Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary … agile teams across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights … and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded researchexperience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary … agile teams across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights … and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded researchexperience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement More ❯
our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user base of students, scholars, librarians … and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run userexperienceresearch to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from userexperience … and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with userresearch, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design language, basic UX writing More ❯
You'll take full ownership of Holland & Barrett's in-house personalisation capabilities, driving strategy, roadmap definition, and execution across multiple delivery streams. Working closely with engineering, CRM, marketing, UXresearch, design, data science and commercial teams, you'll ensure everything we build delivers measurable value across the customer lifecycle. What You'll Be Doing Lead the … define and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Deeply understand our customers—their behaviours, needs and motivations—through data and research. Partner with UX researchers to validate ideas, uncover insights, and … optimise customer journeys. Collaborate effectively with both technical and non-technical teams to deliver high-quality, customer-first products. Work closely with cross-functional stakeholders (data science, analytics, design, UXR, commercial) to drive insight-led product development. Own delivery across multiple squads, including writing PRDs and managing a prioritised Jira backlog. Continuously optimise through A/B testing, experimentation, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
london, south east england, united kingdom Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
LHH
services that are user-centred, accessible, and deliver real impact. The Role As a Service Designer, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce … clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and More ❯
user journeys, map opportunity areas, and co-create product direction. Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities. Turn research into strategy by translating insights into actionable experience principles, product recommendations, and roadmaps. Collaborate across disciplines, working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes … business outcomes to userexperience improvements. Contribute to team growth, bringing structured thinking, storytelling, and strategic rigor to everything you do. What You Bring: 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. Strong understanding of user-centered and service design tools, journey maps More ❯
user journeys, map opportunity areas, and co-create product direction. Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities. Turn research into strategy by translating insights into actionable experience principles, product recommendations, and roadmaps. Collaborate across disciplines, working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes … business outcomes to userexperience improvements. Contribute to team growth, bringing structured thinking, storytelling, and strategic rigor to everything you do. What You Bring: 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. Strong understanding of user-centered and service design tools, journey maps More ❯
a Senior Delivery Manager, you'll take ownership of the end-to-end delivery of complex programmes and services. You'll work closely with multidisciplinary teams-including engineering, product, UX, research, and policy-to ensure alignment on strategy and priorities. Your role will span delivery leadership, financial accountability, stakeholder management, and continuous improvement, all while fostering a … delivery health Relevant certifications such as SAFe, Scrum Master, AgilePM, or PRINCE2 Experience working in regulated environments or within the public sector is desirable Background in software development, operations, UX, or policy is a plus About Us Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Vivedia Limited
We're looking for a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team … implement creative, innovative solutions across web and desktop software projects. Requirements Ability to work onsite 3 days per week on site at our Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting userresearch and observation or … userexperience and business goals. Responsibilities Collaborating with Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience. Conducting userresearch and evaluating user feedback to understand user needs. Tracking and analysing user activity, journeys and data patterns alongside our Data Analyst to help make informed suggestions. Designing and delivering More ❯
will be the primary advocate for the platform's value proposition to your peers. Be the Voice of the Developer: Live and breathe the developer experience, using product discovery, UXresearch, and direct feedback to eliminate friction and build tools that engineers love to use. How We Measure Success Your success will be measured by the direct More ❯
design systems and component libraries. Demonstrated ability to work cross-functionally with product and engineering. Portfolio showcasing creative problem-solving and user-centred design. Nice to have: Exposure to UX/product research. Experience with data-driven design or complex workflows. Understanding of regulated industries (fintech/FSI). HOW TO APPLY If this sounds like the role for More ❯
design systems and component libraries. Demonstrated ability to work cross-functionally with product and engineering. Portfolio showcasing creative problem-solving and user-centred design. Nice to have: Exposure to UX/product research. Experience with data-driven design or complex workflows. Understanding of regulated industries (fintech/FSI). HOW TO APPLY If this sounds like the role for More ❯
design systems and component libraries. Demonstrated ability to work cross-functionally with product and engineering. Portfolio showcasing creative problem-solving and user-centred design. Nice to have: Exposure to UX/product research. Experience with data-driven design or complex workflows. Understanding of regulated industries (fintech/FSI). HOW TO APPLY If this sounds like the role for More ❯
design systems and component libraries. Demonstrated ability to work cross-functionally with product and engineering. Portfolio showcasing creative problem-solving and user-centred design. Nice to have: Exposure to UX/product research. Experience with data-driven design or complex workflows. Understanding of regulated industries (fintech/FSI). HOW TO APPLY If this sounds like the role for More ❯
london (city of london), south east england, united kingdom
Harnham
design systems and component libraries. Demonstrated ability to work cross-functionally with product and engineering. Portfolio showcasing creative problem-solving and user-centred design. Nice to have: Exposure to UX/product research. Experience with data-driven design or complex workflows. Understanding of regulated industries (fintech/FSI). HOW TO APPLY If this sounds like the role for More ❯
Manager with 3+ years of practical experience in fast paced digital environments, either from an in-house or consultancy/agency background. You'll work closely with our Strategy, UX, Development, and QA teams to plan, coordinate, and deliver high-quality experiments at pace. You'll be the engine that keeps projects moving, ensuring we deliver on time, on … with flexibility to work from home 4 days a week. We need you to Manage the experiment delivery for a handful of enterprise-level clients. Work with the Strategy, UX, Development and QA teams to deliver innovative, high-impact online experiments (A/B/n Tests). Work closely with our in-house designers and developers (client-side … and full-stack) and QA team to ensure that A/B/n tests are built to a very high standard and delivered on time. Contribute to UXResearch projects, ensuring they run on time and on budget. You'll be Excellent in front of clients presenting updates A problem finder, solver and fast learner. Able More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint, and database/spreadsheet tools Desirable: Six Sigma, UXresearch, digital product coaching, or business analysis experience What you'll get in return A competitive salary negotiable on experience Flexible, home-based working with occasional weekly More ❯
Ability to work independently and as part of a team. Willingness to travel across sites Desirable qualifications and experience: ITIL or Six Sigma certification. Experience in digital product coaching, UXresearch, or business analysis. Familiarity with AI technologies and their application in service delivery. What you'll get in return A chance to lead a high-profile More ❯
every solution is relevant, effective, and aligned with our brand identity. Youll use evidence-based decision-making to create simple, consistent, and intuitive designs, stay ahead of UI/UX trends, and embrace emerging technologies to enhance quality and efficiency. Balancing user needs with commercial goals, youll turn ideas into impactful products that deliver lasting value. About the role … driven design decisions that keep Verifile at the forefront of the industry Enhance and maintain a consistent, simple, and recognisable brand identity across products Stay current with UI/UX trends and maintain credibility with stakeholders Collaborate across teams, share insights, and influence design choices with confidence Leverage emerging technology to boost design quality and efficiency The must haves … Proven product design experience, ideally in SaaS, B2B, B2C, or platform-based businesses, designing for web and mobile apps Strong UX skills userresearch, journey mapping, interaction design, accessibility and inclusivity Strong UI skills visual design, design systems, responsive design, and user-centred principles Proficiency with design tools such as Figma and Adobe, including prototyping for testing More ❯
UX Design/Researcher – Contract 3 months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a … long-term customer advisory group, and conduct interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user … integrated into product development. Stay up-to-date with the latest prototyping tools, userresearch methodologies, and techniques. Skills & Qualifications: Proven experience as a UserExperience Researcher, UX Designer, or similar role. Proficiency in prototyping tools such as Loveable, Figma, or similar. Strong understanding of user-centred design principles and best practices. Ability to create interactive and More ❯