supporting data-driven decision-making. Write complex SQL queries for data extraction, transformation, and analysis. Support the development and testing of data pipelines, reports, and dashboards. Assist in UAT (UserAcceptanceTesting) and validation of end-to-end solutions. Prepare BRD, FRD, use cases, process flows, and mapping documents. Collaborate on solution design, data architecture, and More ❯
and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements … documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting useracceptancetesting (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL More ❯
s objectives. The ideal candidate will possess strong analytical skills, leadership qualities, and a deep understanding of business processes and technologies. Many of our project are centred around UCD (User Centred Design) so experience of working in these environments is essential. Key Responsibilities: Lead and manage the business analysis team in gathering, analyzing, and documenting business requirements. Collaborate with … senior management and stakeholders to identify business needs and develop effective solutions. Work closely with design and development teams to ensure designs align with user-centered design principles. Facilitate workshops and meetings to gather insights and feedback from users and stakeholders. Drive process improvements and operational efficiencies by analyzing current processes and recommending enhancements. Develop and maintain … comprehensive project documentation, including business requirements, functional specifications, and process flows. Assist in the creation of test plans and oversee the execution of useracceptancetesting (UAT) and ensure that solutions meet business needs. Mentor and guide junior analysts, providing support and direction in their professional development. Stay informed on industry trends, best practices, and emerging technologies More ❯
bradford, yorkshire and the humber, united kingdom
Mastek
s objectives. The ideal candidate will possess strong analytical skills, leadership qualities, and a deep understanding of business processes and technologies. Many of our project are centred around UCD (User Centred Design) so experience of working in these environments is essential. Key Responsibilities: Lead and manage the business analysis team in gathering, analyzing, and documenting business requirements. Collaborate with … senior management and stakeholders to identify business needs and develop effective solutions. Work closely with design and development teams to ensure designs align with user-centered design principles. Facilitate workshops and meetings to gather insights and feedback from users and stakeholders. Drive process improvements and operational efficiencies by analyzing current processes and recommending enhancements. Develop and maintain … comprehensive project documentation, including business requirements, functional specifications, and process flows. Assist in the creation of test plans and oversee the execution of useracceptancetesting (UAT) and ensure that solutions meet business needs. Mentor and guide junior analysts, providing support and direction in their professional development. Stay informed on industry trends, best practices, and emerging technologies More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and IT teams to deliver scalable and efficient solutions. Key Responsibilities: Lead the end-to-end life cycle of Oracle EPM Cloud implementations, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support. Act as a subject matter expert (SME) for Oracle EPM modules, advising finance and IT stakeholders on best practices and system capabilities. Support … system changes and ensure alignment with enterprise architecture and governance standards. Monitor system performance and proactively identify opportunities for optimization and automation. Lead useracceptancetesting (UAT), training sessions, and workshops for finance teams and business users. Collaborate with external consultants and Oracle support to resolve complex technical issues and implement new features. Contribute to the development More ❯
finance and IT teams to deliver scalable and efficient solutions. Key Responsibilities: Lead the end-to-end lifecycle of Oracle EPM Cloud implementations, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support. Act as a subject matter expert (SME) for Oracle EPM modules, advising finance and IT stakeholders on best practices and system capabilities. Support … system changes and ensure alignment with enterprise architecture and governance standards. Monitor system performance and proactively identify opportunities for optimization and automation. Lead useracceptancetesting (UAT), training sessions, and workshops for finance teams and business users. Collaborate with external consultants and Oracle support to resolve complex technical issues and implement new features. Contribute to the development More ❯
skilled Technical Data Business Analyst to join the Digital Trading Analytics (dTA) portfolio. This position is ideal for candidates with a strong technical foundation in data analysis, management, and testing-especially within trading, market data, and analytics platforms. This role offers a unique opportunity to contribute to data-driven initiatives supporting trading and analytics use cases across the Oil … reconciliation across platforms. Collaborate with data engineers to validate pipelines, transformations, and ingestion processes. Design and execute test plans, including functional, regression, and useracceptancetesting (UAT) . Work with market and reference data sources to support trading analytics. Translate complex business requirements into structured data models and reporting logic. Actively engage stakeholders from trading, analytics, and … of experience as a data or business analyst in a trading or energy environment. Proficiency in SQL and Python for data querying and transformation. Solid background in data reconciliation, testing, and profiling . Experience with relational databases and data warehousing concepts. Exposure to market data and financial reference data . Knowledge of Agile frameworks and tools such as JIRA More ❯
planning and design through to implementation and post-go-live stabilisation. Testing & Quality Assurance Develop and execute test scenarios and scripts, support UserAcceptanceTesting (UAT), and ensure defect resolution before go-live. Champion quality assurance, governance, and risk controls across all deliverables. Change Management & Communication Support change impact assessments, user training, and adoption strategies More ❯
including the launch of a new Pitch Tool and ongoing CRM enhancements.The successful candidate will be responsible for designing and delivering training, supporting useracceptancetesting (UAT), liaising between technical and business teams, and monitoring KPIs to ensure strong adoption of new tools and processes. In this role, you can expect to get involved in a variety … and user guidance for tools such as the Pitch Tool and CRM enhancements Serve as the go-to expert during initial rollout periods Technology & Stakeholder Liaison Participate in UAT activities to understand functionality and provide feedback for improvement Act as the bridge between technical teams and end users to ensure successful deployment and adoption Capture, review, and relay feedback … user enablement - preferably within a Marketing, CRM, or Technology environment* Experience supporting the rollout of CRM platforms (e.g., Salesforce, Dynamics, InterAction) or similar business tools* Prior involvement in UAT, product feedback loops, or tool implementation projects* Familiarity with Marketing Operations or Marketing Technology functions* Professional services or legal industry experience (desirable but not essential) Tools & Technologies* CRM platforms (Salesforce More ❯
projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce … management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive useracceptancetesting (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption More ❯
projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce … management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive useracceptancetesting (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption More ❯
projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce … management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive useracceptancetesting (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption More ❯
projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce … management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive useracceptancetesting (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption More ❯
london (city of london), south east england, united kingdom
SRC Recruitment Ltd
projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce … management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive useracceptancetesting (UAT) and coordinate defect management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption More ❯
key business processes. Gather and validate requirements, translating them into precise technical specifications to enhance or develop systems and applications. Coordinate and support UserAcceptanceTesting (UAT) by developing test scenarios, working with stakeholders to validate that solutions meet business requirements, and ensuring any defects are documented and addressed before deployment. Gain a thorough understanding of London … cross-functional initiatives that support the organisation's strategic objectives. A positive, service-oriented mindset to stakeholder engagement and demonstrates a strong commitment to delivering high-quality outcomes. Support UAT by preparing test scenarios, coordinating with stakeholders, and validating solutions using tools like Azure DevOps, Jira, and test management tools. Strong technical expertise in SQL, Salesforce, SharePoint, Microsoft Teams, Office … with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall and Agile project environments, with strong capabilities in project planning More ❯
key business processes. Gather and validate requirements, translating them into precise technical specifications to enhance or develop systems and applications. Coordinate and support UserAcceptanceTesting (UAT) by developing test scenarios, working with stakeholders to validate that solutions meet business requirements, and ensuring any defects are documented and addressed before deployment. Gain a thorough understanding of London … cross-functional initiatives that support the organisation's strategic objectives. A positive, service-oriented mindset to stakeholder engagement and demonstrates a strong commitment to delivering high-quality outcomes. Support UAT by preparing test scenarios, coordinating with stakeholders, and validating solutions using tools like Azure DevOps, Jira, and test management tools. Strong technical expertise in SQL, Salesforce, SharePoint, Microsoft Teams, Office … with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall and Agile project environments, with strong capabilities in project planning More ❯
Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively … ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support UserAcceptanceTesting (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development … and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service quality across diverse technologies and end-user environments. What You’ll Bring: Essential Skills Solid experience supporting Windows, Mac, iOS, and Android platforms. Strong More ❯
to elicit, define, and manage business requirements with clear end-to-end traceability. Ensure requirements are fully understood and approved, supporting change control and prioritisation. Assist in the development, testing, useracceptancetesting, and implementation of solutions by collaborating with solution partners, suppliers, and stakeholders. Participate in retrospectives, lessons learned, and knowledge sharing sessions to learn … experience in medium to large change projects using Agile and Waterfall methodologies. Proficient in eliciting comprehensive requirements and achieving stakeholder consensus using various analysis techniques. Experience creating Epics and User Stories with tools like Confluence and Jira. Good understanding of Use Cases, Value Streams, and Personas. Ability to apply industry-standard modelling techniques including data modelling and BPMN. Strong More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Eutopia Solutions ltd
a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to … day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements … and implement solutions. Preparing and maintaining accurate documentation. Producing scheduled and ad hoc reports. Performing regular data quality and compliance checks. Participating in useracceptancetesting (UAT) and documenting outcomes. Researching and suggesting system improvements. What We're Looking For Experience or education related to HR systems, IT support, or business system administration. Good analytical and problem More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TVS SCS
findings effectively. - Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports to continuously improve data quality. - Support UserAcceptanceTesting (UAT) activities Engaging with stakeholders at all levels including developers, senior leadership team and programme managers etc. - Adhere to regulatory requirements and support maintenance of processes and procedures. - Train and Support More ❯
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
TVS SCS
findings effectively. - Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports to continuously improve data quality. - Support UserAcceptanceTesting (UAT) activities – Engaging with stakeholders at all levels including developers, senior leadership team and programme managers etc. - Adhere to regulatory requirements and support maintenance of processes and procedures. - Train and Support More ❯
Spalding, Low Fulney, Lincolnshire, United Kingdom
Bakkavor Group
utilise their understanding of existing systems, processes, and tools to assess and deploy the future-state solution. Participate in SAP project activities including UserAcceptanceTesting (UAT), attend workshops, attend process walkthroughs, go-live preparation, and post-go-live support. Actively contribute as a Subject Matter Expert (SME), lead discussions using your knowledge of existing processes, data More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Allianz Popular SL
design and implement solutions that align with our data-led strategy Assess, appropriately document, and manage the impact of requirements on Data processing and provisioning Support the development, systems testing, useracceptancetesting, and implementation of solutions by fostering close collaboration with solution partners, suppliers, and business stakeholders Run sprint planning sessions, stakeholder review and ensure More ❯
the continuity, scalability, and performance of our fab operations. About the Role You will manage all aspects of the PROMIS upgrade project - from planning and stakeholder alignment to execution, testing, and deployment - while minimizing production disruption and ensuring system validation and compliance. Responsibilities Lead end-to-end project management for the PROMIS MES upgrade, including scope, schedule, cost, risk … semiconductor fab operations, process engineering, equipment engineering, automation, and IT teams to ensure requirements are captured and addressed. Coordinate with PROMIS vendors, system integrators, and internal teams for configuration, testing, and deployment. Plan and oversee system interface updates between PROMIS and other systems as applicable (e.g., ERP, SPC, APC, SCADA, FDC). Ensure … that change control, software validation (if applicable), and system documentation meet internal and industry standards. Manage test plans and oversee functional, regression, and useracceptancetesting (UAT) to ensure robust performance post-upgrade. Coordinate cutover planning, rollback strategies, and go-live support with fab stakeholders to avoid production downtime. Establish KPIs and success criteria for post-implementation More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
resolved promptly. Ensure business systems are used effectively and efficiently. Manage change requests and work closely with the IT department. Plan and manage UserAcceptanceTesting (UAT). Maintain up-to-date process maps and user guides. More ❯