Service Architect
- Hiring Organisation
- Experis
- Location
- London, UK
- Employment Type
- Full-time
will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience.Key ResponsibilitiesExperience-Driven Service Design (CX/EX)Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self … viability across all connected platforms.Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment.Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise ...