customer needs. Collaborate with cross-functional teams (engineering, architecture, security, and operations) to define product requirements and drive delivery. Oversee the development, implementation and optimisation of cloud solutions Azure VirtualDesktop (AVD), Virtual Machines, Networking, and Storage. Azure App Services and Azure SQL Database. Microsoft 365 (M365) integrations to enhance collaboration and productivity. Utilise tools like Azure More ❯
process automation, and continuous service improvement. Key Responsibilities Plan and deliver Microsoft 365 migrations including Exchange, SharePoint, OneDrive, and Microsoft Teams (including Phone Systems). Support and manage Azure VirtualDesktop (AVD) environments and Windows 10/11 systems. Implement and support virtualization, storage, and backup technologies including VMware, Windows Server, Azure Site Recovery, VEEAM, Acronis, and Datto More ❯
part of a team. A full UK driving licence (essential for travel). Experience of the following technologies: Microsoft 365 Advanced networking knowledge Windows OS Windows Server Microsoft Remote Desktop Services Azure VirtualDesktop Microsoft Exchange & SMTP VOIP systems What is on offer: A modern, well-equipped office space in Liverpool A collaborative, innovative team culture Opportunities More ❯
availability, recovery, backup, performance, scalability, and monitoring). Expertise in at least two of the following: Compute & Storage (VMware, HyperV, Azure, AWS), Windows Server (including AD and GPO), Hosted Desktop (Citrix, RDS, Azure VirtualDesktop), or Messaging (Exchange, Exchange Online). Strong analytical skills with the ability to understand systems quickly. Excellent customer-facing communication skills. Commercial More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
more Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure VirtualDesktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID … Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous) Basic PowerShell scripting (advantageous) Remote Desktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring More ❯
Shrivenham, Oxfordshire, United Kingdom Hybrid / WFH Options
Gold Group
or be eligible for SC clearance with no restrictions Role Overview: This role focuses on monitoring, troubleshooting, and providing tiered support for technologies such as Active Directory, SCCM, SolarWinds, VirtualDesktop Infrastructure (VDI), and Unified Access Devices (UADs). The Platform Support Engineer ensures system reliability, user satisfaction, and efficient issue resolution while identifying opportunities to improve platform More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
in your IT career, working with modern tools and technology in a collaborative environment. What Youll Be Doing: Provide hands-on technical support for devices, collaboration tools, networks, and virtual desktops. Deploy, configure, and maintain Microsoft 365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help More ❯
problem or incident management queue to final resolution; may also receive escalations from end user support staff Identify, solve and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points and voice services Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information … or other support teams Continually update problem tickets including call notes with status and categorization changes Responsible for the administration of the following end user support functions: Physical and virtualdesktop environments (Citrix preferred) Telephone systems (RingCentral preferred) Remote desktop access Mobile end points (IOS environment) Incident management/Understanding of SLAs IT Equipment moves and setups … including WebEx, Zoom kits, Ring Central, Microsoft Teams and similar video conferencing tools Required Skills/Experience 2+ years' supporting Microsoft OS, Office 365, collaboration software and experience with desktop builds 2+ years' demonstrated performance as an administrator for End User support systems ITIL V4 Foundation A Full UK Driving License (Regional office travel will be required) Desired Skills More ❯
Someone who has experience in L2/L3 desktop support and resolving L2 tickets. Proficiency in Intune, Azure, Azure VirtualDesktop, Windows Server (including Office 365), ServiceNow, and Teams. Please see below the detailed job description: • Setup and enrollment of end-user devices using Intune. • Liaising with end-users to assist with laptop setup, requiring some customer … facing experience. • Strong service desk skills, including answering calls and troubleshooting customer issues. • A customer-focused attitude and commitment to excellent service. • Diagnosing and resolving desktop hardware and software issues. • Maintaining wide area networks, including firewall configuration and VPN setup. Skills Required: • Intune • Microsoft Server and related server applications If interested, please send your updated CV to . Flying More ❯
re more than just a Microsoft Solutions Partner – we’re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure VirtualDesktop, we’re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn’t stop at our customers. We’re just as focused on More ❯
Jersey, Channel Islands, England, United Kingdom Hybrid / WFH Options
Elearning Recruitment
team members across different regions and time zones Technical Experience Experienced in using IT Service Desk solutions, preferably ManageEngine ServiceDesk Plus Skilled in working with Citrix CVAD 7+ for virtualdesktop and application deployment, or similar platforms such as VMware Horizon Knowledgeable in industry-standard security best practices, including encryption, phishing prevention, and data loss protection Familiar with More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PEXA Group Limited
and cost 1 efficiency across the workplace ecosystem. Maintain excellent relationships with suppliers and vendors, driving business value and cost optimisation. Manage the day-to-day operations of corporate virtual desktops, including AVD environments. Ensure compliance with device patching, security updates, and Cyber Essentials Plus certification and audits. Support all collaboration and M365 tools including Exchange Online, OneDrive, SharePoint More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Smoove plc
and cost 1 efficiency across the workplace ecosystem. Maintain excellent relationships with suppliers and vendors, driving business value and cost optimisation. Manage the day-to-day operations of corporate virtual desktops, including AVD environments. Ensure compliance with device patching, security updates, and Cyber Essentials Plus certification and audits. Support all collaboration and M365 tools including Exchange Online, OneDrive, SharePoint More ❯
365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure VirtualDesktop Managed Security and SOC with Microsoft Defender, Sentinel What to do next: Please click apply if you like the sound of this. If you do not have More ❯
go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will Work With OS & Servers : Windows … Server, Active Directory, Hyper-V, VMware VirtualDesktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam, off-site DR solutions Monitoring & Security : MSP-standard tools, documentation systems What You Bring 2nd Line level support in an MSP environment Tech confidence across Microsoft ecosystems, networking & infrastructure Logical, structured problem-solving mindset with top-tier communication skills Customer-first attitude More ❯
Operations Manager to maintain the operations of the company server systems, networking infrastructure and communications. Design, installation, upgrading, operation, control and maintenance of Linux server systems, network, voice and desktop infrastructures. Ensuring the availability of all relevant systems, through the implementation and management of maintenance, monitoring and change control strategies. Specification and ordering of equipment, software and services. Maintaining … Puppet, SaltStack Knowledge of telephony systems and technologies (e.g. SIP trunks, 3CX PBX) Understanding of Video Conferencing technologies such as Cisco, Polycom, Teams TCP/IP networking Knowledge of virtualdesktop infrastructure RDS, Citrix, VMware Horizon, Parallels, etc Aruba/HP/Brocade Switch configuration and management Remote access and VPN technologies Intrusion detection & prevention solutions Knowledge of More ❯
Looking For Proven experience in IT support or a strong customer service background with technical aptitude. Excellent communication and problem-solving skills. Comfortable using tools like: Active Directory Azure VirtualDesktop Office 365 Windows Autopilot Microsoft Teams iOS and Android devices A proactive, team-oriented mindset with a passion for delivering high-quality service. Travel Requirements: While this More ❯
functional requirements Strong technical skills including a working knowledge of infrastructure, networking, security, and technical architecture principles Experience working with Microsoft platforms and technologies including Azure as well as VirtualDesktop and Citrix technologies Excellent client-facing skills, including workshop planning, delivery & documentation Strong written/verbal communication skills with the ability to facilitate technical discussions effectively and More ❯
Microsoft-based environments Collaborating with Microsoft and third-party vendors on advanced troubleshooting What We’re Looking For Hands-on experience with Microsoft technologies (e.g., Teams, Azure, Intune, Azure VirtualDesktop) A current Microsoft certification – or equivalent knowledge Confidence managing tickets, owning tasks through to resolution, and keeping clients informed Experience in an MSP or multi-client environment More ❯
Microsoft-based environments Collaborating with Microsoft and third-party vendors on advanced troubleshooting What We’re Looking For Hands-on experience with Microsoft technologies (e.g., Teams, Azure, Intune, Azure VirtualDesktop) A current Microsoft certification – or equivalent knowledge Confidence managing tickets, owning tasks through to resolution, and keeping clients informed Experience in an MSP or multi-client environment More ❯
Azure environments. System Center Operation Manager: Experience with monitoring and management. Anti-malware Solutions: Web & email filtering, anti-virus protection. AOVPN, DirectAccess: Expertise in secure remote access technologies. Citrix VirtualDesktop and Apps: Hands-on experience with the latest Citrix technologies including NetScaler ADC. Microsoft Exchange: Including integration with Microsoft 365. SAN Technologies: Experience with NetApp, HP 3PAR More ❯
Services Provider (MSP) We're working with a leading IT consultancy and Citrix Platinum Partner looking to onboard a Citrix Infrastructure Consultant to deliver enterprise-class solutions across Citrix Virtual Apps & Desktops (CVAD), Citrix Cloud, and secure access platforms. You’ll be a SME (Subject Matter Expert) across Citrix technologies, working with clients to design, deploy, and optimise environments … NetScaler/ADC) Migrate on-premise Citrix infrastructure to cloud or hybrid models (Azure integration especially valuable) Deliver technical documentation, HLDs/LLDs, and client handovers Troubleshoot and optimise virtualdesktop/application delivery environments Collaborate with security/network teams to ensure compliance and secure access Provide post-implementation support and technical escalation Required Skills & Experience Citrix … Certified Expert - Virtualization (CCE-V) is desirable 5+ years Citrix experience in enterprise or MSP settings Strong with Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, NetScaler (ADC) Hands-on with Citrix Provisioning Services (PVS) or Machine Creation Services (MCS) Windows Server, Active Directory, FSLogix, and Group Policy experience Virtualisation (VMware or Hyper-V) and Azure integration Good understanding More ❯
Wolverhampton, West Midlands (County), United Kingdom
Intec Select Ltd
demonstrable experience within a 2nd line service desk position within a regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure VirtualDesktop and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD for a 6/12-month project to be based in … Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and More ❯
At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research skills. A More ❯
their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft VirtualDesktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional More ❯