Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
turn IT on
3rdLine Technical Projects Engineer3rdLine Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rdLine Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯
3rdLine Technical Projects Engineer3rdLine Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rdLine Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯
3rdLine Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rdLine Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 3rdLine Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rdline support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint Manager * Apple More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
3rdLine Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rdLine Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other … project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rdline support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel … site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Leominster, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Storage Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. M.O.D. As a 3rdLine Storage Support Engineer, youll be part of a multi-skilled agile team supporting and maintaining secure Windows infrastructure and enterprise … willingness to learn) Familiarity with ITSM tooling and secure system deployment practices DV-clearable status O.K. Im in, whats next? Apply with your latest CV today to explore this 3rdLine Storage Support Engineer opportunity. AMC/CRI/3ST More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
IO Associates
3rdLine Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rdLine Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … and 2nd line support, this role will give you the opportunity to work with a wide range of modern technologies while delivering projects that make a real impact. What you'll be doing Acting as the go-to point for escalated incidents and complex service requests Managing and maintaining core infrastructure including servers, storage, networking, and cloud platforms … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rdline/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/ More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLine Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience More ❯
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
3rdLine Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply … for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or … Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rdline Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
3rdLine IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge We’re on the lookout for a talented 3rdLine IT Engineer to join our growing vibrant and collaborative Service Desk team. You’ll be working alongside a close … and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd lineMore ❯
3rdLine IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rdLine IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a … customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rdLine IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd lineMore ❯
technology services and support to a diverse range of clients, with a strong focus on reliability, security and customer care. The Opportunity We’re looking for an experienced Senior 3rdLineEngineer to join our growing technical team. This is a pivotal role within the business — acting as the go-to escalation point for complex … standards, documenting solutions and helping mentor and guide junior engineers through effective Standard Operating Procedures (SOPs). Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across infrastructure, networking, Azure, Microsoft 365 and cyber security. Manage and maintain client systems and centralised services, including: Mimecast, Avanan, SentinelOne, MDR … and technical guidance to Service Desk engineers. Ensure that all systems and processes align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rdLine/Senior Engineer role within an MSP environment. Strong knowledge of Microsoft technologies including Azure, 365, SharePoint, and Intune. Excellent understanding of networking, firewalls More ❯
3rdLineEngineer - Solaris Basingstoke £55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rdLine Messaging Engineer for a client of mine who are a More ❯
3rdLine Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rdLine Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and … 3rdLine engineers to deliver seamless network operations, ensuring reliability, security, and innovation ac click apply for full job details More ❯
Your new company 3rdLine Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rdLine Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the … base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rdline level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of More ❯
Now Hiring: 3rdLine Service Desk Engineer Cardiff (onsite) Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you re … Attend monthly client reviews add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Now Hiring: 3rdLine Service Desk Engineer Cardiff (onsite) Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re … Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯
IT Engineer (2nd to 3rdline) London based The candidate will provide these services to the end customer: End-user device support (Windows/desktops/laptops/tablets) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage … and escalation 2nd and 3rdline support Candidates will need to have: AD/Azure/365 1st to 3rdline skills Networking/trouble shooting/supporting non IT staff Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for temporary More ❯
3rdLine Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rdLine Support Engineer to join their growing team in Putney. … conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Proactive Appointments
3rdLineEngineer - HYBRID WORKING We are working in partnership with a large client of ours who are an international company based in the Financial Services sector. Role Reporting into the IT Operations Manager, the successful candidate's role will include supporting all existing infrastructure including server, storage, network, data and applications as well as More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
We are seeking a highly skilled and proactive 3rdLineEngineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless … of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations * Provide expert-level troubleshooting and resolution for complex technical issues escalated from 1st and 2nd line support. * Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. * Maintain ownership of high-priority tickets and ensure timely resolution in line … Monitor and manage internal networks, servers, and cloud services. * Ensure internal systems are secure, resilient, and optimised for performance. What will You Bring? Experience & Competencies * Proven experience in a 3rdLine Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in root cause analysis and More ❯
3rdLine Directory Services Engineer Must have an Active DV Clearance Join a high-performing technical team as a 3rdLine Directory Services Engineer , supporting secure and complex IT environments across Defence projects. You'll play a critical role in maintaining and improving core directory services, ensuring stability, security, and More ❯
We are seeking a highly skilled and proactive 3rdLineEngineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless More ❯