26 to 42 of 42 3rd Line Engineer Jobs in the UK excluding London

3rd Line Cloud Support Network Engineer Recruitment Type: Contractor Rate: 450 Inside Location of role: Basingstoke (Travel to customer site required) Location requirement: Fully on site Clearance Required: DV Working Pattern: Mon-Fri, on-call. Shift Working: 0700 - 1500 or 1100 - 1900 Brief overview on the role/project: As a 3rd Line Network Engineer you will be working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical More ❯

3rd Line Messaging Applications Engineer £355,000 GBP Onsite WORKING Location: Basingstoke , Central London, Greater London - United Kingdom Type: Permanent A leading organisation committed to building a more sustainable future through trusted, innovative solutions is seeking a 3rd Line Messaging Applications Engineer to join its dynamic and multi-skilled team. … infrastructure environment. Key Responsibilities: Incident Management : Log, triage, and assign incidents using designated toolsets. Manage incidents through to resolution, ensuring all records are accurately maintained and updated in line with documented work instructions. Escalate issues as necessary. Problem Management : Conduct in-depth investigations into ongoing problem records. Analyse data from multiple sources and provide expert-level diagnostics and … Hours: Full-time, 37 hours per week. Monday to Friday, covering operational hours from 08:00 to 18:00. Rotational shifts (early/late) as directed by the line manager. Reference: AMC/RHU/pc1 Postcode: RG22 3BY #ryhu More ❯

Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to 50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for … building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise … with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge More ❯

2nd Line Support Engineer (some 3rd Line Support experience preferred) - Coventry - hybrid working (3 days onsite, 2 days at home) - inside IR35 - 6 month initial contract with potential of going permanent in the long term. We are seeking a highly skilled 2nd Line Support Engineer to join our small More ❯

3rd Line Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the … team as a 3rd Line Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly … work as part of a busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and … long-term career with a chance for advancement within the company. You will also receive first class training. Office Based 5 Days Monday Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure More ❯

An opportunity has arisen for a 3rd Line Messaging Applications Engineer to join a high-performing, multi-disciplined team within a forward-thinking organisation that champions sustainability through innovation and trust. This is a permanent position supporting secure messaging systems across a shared infrastructure environment. What Youll Be Doing: Incident Management : Take ownership of incidents … by logging, prioritising, and assigning them using appropriate toolsets. Drive each incident through to resolution, keeping records fully updated in line with established work instructions. Escalate issues when required to ensure timely resolution. Problem Management : Carry out comprehensive investigations into existing problems. Gather and analyse data from multiple platforms, delivering expert-level insight and support to drive root More ❯

3rd Line Messaging Application Engineer - Perm Location: Basingstoke, 5 days on-site Type: Permanent Salary: £50,000 - £55,000 + Company Bonus + Benefits Clearance: Must be eligible for DV Clearance - Active SC Beneficial A primary technical partner of the MOD are looking to add to their Infrastructure Messaging team, the role involves solving technical … support are Monday to Friday 08:00 - 18:00 per week to cover 37 hours. This could be on an early or late start, rotated as directed by line manager. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits More ❯

IT Support Engineer (1st to 3rd line) London based The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage … and escalation 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/… rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network support Understanding More ❯

Third Line Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT … infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯

Third Line Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time – hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT … infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯

Third Line Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of IT infrastructure … by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯

with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … remote-first team. Comfortable presenting technical updates and guidance to clients, both virtually and in person. Desirable (but not essential) VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon ITIL Foundation or experience working in ITIL-governed environments Experience working with hybrid and More ❯

with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … remote-first team. Comfortable presenting technical updates and guidance to clients, both virtually and in person. Desirable (but not essential) VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon ITIL Foundation or experience working in ITIL-governed environments Experience working with hybrid and More ❯

RequiredSkills& TechnicalExpertise VMwareCloudFoundation(VCF):Strongexperiencedeploying,supporting,andtroubleshootingVCFenvironments,includingkeycomponentsofvCenter,ESXi,vSAN. VMwareNSX:SolidunderstandingofNSXnetworkingandsecuritycapabilitiesincludingDFW,routing,andNAT. VeeamBackup&Replication:Provenexperienceinbackupconfiguration,restoretesting,replication,andDRplanning. SolidunderstandingofvSphereenvironments,distributednetworking,andstorageintegration. FamiliaritywithmonitoringtoolssuchasAriaOperationsandLogicMonitor,automation/scripting(PowerCLI,Bash),andpatchmanagement. AbouttheRole IamlookingforaSeniorManagedServicesEngineerwithdeeptechnicalexpertiseinVMwareCloudFoundation(VCF),VMwareNSX,andVeeamBackup&ReplicationtojoinourdynamicManagedServicesteam.Youllberesponsiblefordeliveringexceptionalsupportandservicetoourenterpriseclients,ensuringhighavailability,performance,andreliabilityacrosshybridcloudinfrastructures. Thisroleisidealforaself More ❯