Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
3rdLine Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLine Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
3rdLine IT Support Engineer Permanent Salary: £50,000 - £55,000 Location: Essex - Hybrid working 3 days on site - 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rdLine IT Support Engineer, you will … be joining an established team, where you will be working closely with the Head of IT and IT Network & Infrastructure Engineer, to ensure that IT and telecommunications services are provided seamlessly on a day-to-day basis. You will be responsible for: Implementation, maintenance, and support of our existing IT devices, infrastructure and networks; and input into technological … innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing technical mentoring of 1st and 2nd line team members. Maintaining server, network, and storage solutions, including all relevant documentation. Act as technical lead for projects that you are assigned to. Highlighting potential network performance issues in More ❯
IT Support Engineer 1st 3rdline IT Systems Engineer/Infrastructure Engineer/Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. IT Support/Systems Engineer The Company: The company has been … is the option to work in a hybrid or remote fashion (but due to SLAs candidates should live in the local area please). IT Support/Systems Engineer the Role: This exciting role covers a blend of internal (remote) and external (on-site support/client visit) duties, with a 75/25 mix of reactive (general … to-day maintenance, support and troubleshooting) and proactive (installations, upgrades, refreshes, helping with pre-sales) work. Being a small company the job is varied; you will cover 1st through 3rdline support effectively solving ANY client issue that arises though the position will play to your strengths and utilise your abilities. Working in a small team you More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: •Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems •Designing, quoting and delivering Windows Server infrastructure and backup solutions •Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on More ❯
Walden, Essex Salary: £35,000 £40,000 per annum Job Type: Full-time | On-site Overview: Our client, a fast-growing IT solutions provider, is seeking an experienced ThirdLineEngineer to support complex infrastructure environments and deliver high-quality IT services to a diverse client base. Key Responsibilities: Perform Windows Server upgrades (including 2025). … perform patching (including Oracle-based platforms). Carry out network upgrades involving OSPF, BGP, and Multi-Link Aggregation. Configure and support Veeam solutions and Microsoft 365 integrations. Deliver third-line support and troubleshoot infrastructure issues. Collaborate with project teams to implement tailored IT solutions. Required Skills & Experience: Strong knowledge of Windows Server and Microsoft 365 migrations. Experience with … Competitive salary Free parking Company events Opportunities to work on impactful IT projects with a skilled and supportive team Apply Now: Were looking for a capable and motivated ThirdLineEngineer ready to make an impact. Apply with your CV to learn more. Inclusivity: We are an equal opportunities recruiter and welcome applications from all backgrounds. More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Azure 3rdLineEngineer (Managed Service Provider) Job Title: Azure 3rdLineEngineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rdLineEngineer to join our technical team within a dynamic and fast-paced … Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure-based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rdline support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the … issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in a 3rdline support or infrastructure engineer role within an MSP or IT service provider environment. Strong knowledge of Azure services, including VMs, Azure Landing Zone, Storage More ❯
Are you an experienced 3rdLine Enginee r with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing? This 3rdLine Infrastructure Engineer role could be a great fit. Join a growing and … a range of SME clients. Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved As a 3rdLine Infrastructure Engineer, what you will be doing: Providing 3rdline support and infrastructure troubleshooting Leading smaller client projects and re-architecting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rdline role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯
O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rdLine, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing … work as part of a busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rdLine Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and … network and infrastructure projects & system integration. You must have excellent communication skills and be polite/personable. Attention to detail is a must. Personal attributes Possess 2nd and some 3rdline knowledge of LAN and WAN as well as Windows Infrastructure and support, using it to implement and support solutions. Proactively tackle challenges with a hands-on More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 3rdLine Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. This role offers the opportunity to transition … administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT security practices and tools (e.g., Antivirus, Email Filtering, Web Filtering). Required Experience Previous experience within a 3rdLine Role is extremely desirable Previous experience within an MSP environment is preferred Active Directory: 3 years Microsoft Windows Server: 3 years IP networking: 2 year Microsoft More ❯
As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive … to system design, strategic projects, and continuous service improvement. Key Responsibilities: Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Essential: Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
IT Infrastructure Engineer (3rdLine) Location: Guildford, Surrey. 3 days a week working onsite Job Type: Permanent, Full-time Salary: Competitive A new exciting opportunity has become available for an IT Infrastructure Engineer, operating at 3rdline to join a leading IT Infrastructure team at a leading satellite supplier. This … and templates for repeatable machine builds to streamline deployments. Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rdLine Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks: Perform essential operational … Annual Bonus Scheme. Share Incentive Plan. Enhanced Maternity, Paternity & Shared Parental Pay for new parents. High Street Discount Scheme and many more! To apply for this IT Infrastructure Engineer position, please submit your CV to be considered immediately. More ❯
3rdLine Infrastructure Engineer Camberley Onsite £37k to £40k + Company Car or Car Allowance DXP Talent is hiring for a 3rdLine Infrastructure Engineer to join an International Engineering Business in Camberley. This is an exciting role that offers a lot of autonomy and the chance to shape the … future direction of IT across the business whilst also having scope to develop into a Leadership position. Day to day, the 3rdLineEngineer will be managing the on-prem Network Infrastructure whilst also being heavily involved in delivering projects. The successful candidate will need to be able to manage their own workload and schedule More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Limited
Are you a highly skilled IT professional with a passion for maintaining and improving critical infrastructure? We are looking for a talented and experienced 3rdLine Infrastructure Engineer to join a dynamic dynamic team. This role offers the opportunity to work on cutting-edge technologies, solve complex challenges, and be at the leading edge of … manage virtualized environments using VMWare. Support and optimize email security and archiving solutions, particularly Mimecast. Administer and maintain Nutanix hyper-converged infrastructure platforms. Collaborate with 1st and 2nd line teams to ensure a smooth escalation process and knowledge sharing. Participate in infrastructure projects, including upgrades, migrations, and new implementations. Contribute to the development and maintenance of technical documentation More ❯
Senior 3rdLine Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver … expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rdLine Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rdLineEngineer - What You'll Do Provide 3rdline/4th line support and resolve complex technical issues Manage escalated More ❯
Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on-site throughout Cumbria and beyond • Keeping systems secure and up to date with strong cyber security practices • Working closely with other engineers and helping to support More ❯
3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What’s Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
Job Advert: 3rdLine Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to appoint a … highly skilled 3rdLine Support Operator to join their dedicated team. You ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rdLine Support Operator, you ll provide expert … guides, and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We re Looking For Essential More ❯
Role : 3rdLineEngineer Location : Portsmouth (Onsite) Salary : £45,000 - £50,000 Project-Focused Role | Senior Escalations | Progression to Lead & Cloud Were working with a busy and highly technical MSP based in Portsmouth that supports a wide mix of modern infrastructure environments. Theyre now hiring a 3rdLineEngineer to … strong technical skills whos ready to move beyond day-to-day support and start taking ownership of deployments, migrations, and infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft 365 Strong knowledge of Hyper-V including clustering More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure 3rdLine Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rdLine Support Engineer to join their team of technical specialists. Your main duties include: 3rdline Support Engineer acts as the escalation … issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rdLine Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. … Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rdLine Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯