We have an exciting opportunity for a 3rdLine IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested … week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. 3rdLine IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. … This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. 3rdLine IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as defined by the Head of Project Management Mobilising as More ❯
Role : 3rdLine Infrastructure Engineer Location : Portsmouth (Onsite) Salary : £50,000 - £55,000 Enterprise-Level Projects | Clear Path to Cloud & Architecture | Join a High-Performance Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth/Havant, delivering complex technical solutions to dynamic UK businesses. Theyre now looking for a talented 3rdLine Infrastructure Engineer to join their high-performing team. This is an onsite role, ideal for someone who enjoys close collaboration and tackling advanced infrastructure challenges head-on. Youll act as a senior escalation point and play a lead role in technical project delivery. If you're looking for a hands-on role with exposure More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
team supports a variety of platforms, including Microsoft 365 and Linux, to help their teams deliver world-class services. As they expand, they are seeking a skilled and passionate 3rdLine MS/Storage Infrastructure Engineer to join them in maintaining a seamless, efficient, and secure environment. Job Overview: The Microsoft 365 Linux Systems EngineerMore ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Senior 3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK (F/T on-site) Security Clearance Level: High DV Developed Vetting UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rdLine Service Operations team who is able to work collaboratively with colleagues and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLine Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
3rdLine IT Support Engineer Permanent Salary: £50,000 - £55,000 Location: Essex - Hybrid working 3 days on site - 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rdLine IT Support Engineer, you will … be joining an established team, where you will be working closely with the Head of IT and IT Network & Infrastructure Engineer, to ensure that IT and telecommunications services are provided seamlessly on a day-to-day basis. You will be responsible for: Implementation, maintenance, and support of our existing IT devices, infrastructure and networks; and input into technological … innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing technical mentoring of 1st and 2nd line team members. Maintaining server, network, and storage solutions, including all relevant documentation. Act as technical lead for projects that you are assigned to. Highlighting potential network performance issues in More ❯
IT Support Engineer 1st – 3rdline IT Systems Engineer/Infrastructure Engineer/Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. IT Support/Systems Engineer – The Company: The company has been … is the option to work in a hybrid or remote fashion (but due to SLAs candidates should live in the local area please). IT Support/Systems Engineer – the Role: This exciting role covers a blend of internal (remote) and external (on-site support/client visit) duties, with a 75/25 mix of reactive (general … to-day maintenance, support and troubleshooting) and proactive (installations, upgrades, refreshes, helping with pre-sales) work. Being a small company the job is varied; you will cover 1st through 3rdline support – effectively solving ANY client issue that arises – though the position will play to your strengths and utilise your abilities. Working in a small team you More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: •Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems •Designing, quoting and delivering Windows Server infrastructure and backup solutions •Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Walden, Essex Salary: £35,000 £40,000 per annum Job Type: Full-time | On-site Overview: Our client, a fast-growing IT solutions provider, is seeking an experienced ThirdLineEngineer to support complex infrastructure environments and deliver high-quality IT services to a diverse client base. Key Responsibilities: Perform Windows Server upgrades (including 2025). … perform patching (including Oracle-based platforms). Carry out network upgrades involving OSPF, BGP, and Multi-Link Aggregation. Configure and support Veeam solutions and Microsoft 365 integrations. Deliver third-line support and troubleshoot infrastructure issues. Collaborate with project teams to implement tailored IT solutions. Required Skills & Experience: Strong knowledge of Windows Server and Microsoft 365 migrations. Experience with … Competitive salary Free parking Company events Opportunities to work on impactful IT projects with a skilled and supportive team Apply Now: Were looking for a capable and motivated ThirdLineEngineer ready to make an impact. Apply with your CV to learn more. Inclusivity: We are an equal opportunities recruiter and welcome applications from all backgrounds. More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Azure 3rdLineEngineer (Managed Service Provider) Job Title: Azure 3rdLineEngineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rdLineEngineer to join our technical team within a dynamic and fast-paced … Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure-based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rdline support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the … issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in a 3rdline support or infrastructure engineer role within an MSP or IT service provider environment. Strong knowledge of Azure services, including VMs, Azure Landing Zone, Storage More ❯
Are you an experienced 3rdLine Enginee r with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing? This 3rdLine Infrastructure Engineer role could be a great fit. Join a growing and … a range of SME clients. Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved As a 3rdLine Infrastructure Engineer, what you will be doing: Providing 3rdline support and infrastructure troubleshooting Leading smaller client projects and re-architecting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rdline role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯
Job Title: IT Support Engineer - 1st to 3rdLine Location: Corby, Northamptonshire Salary: £28,000 to £35,000 Benefits: Pension Possibly the friendliest bunch of people I have recruited for in a long while. This is a great opportunity to work for an MSP, founded 10 years ago and growing fast. They are about to … Corby, and due to winning some great new clients they need to grow their support team. You will get to work with all sorts of technologies from 1st to 3rdline as well as projects. They cover support, networking, data and cyber security, so no two days will be the same. The role is based five days More ❯
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … to help support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will involve assisting high profile user More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 3rdLine Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. This role offers the opportunity to transition … administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT security practices and tools (e.g., Antivirus, Email Filtering, Web Filtering). Required Experience Previous experience within a 3rdLine Role is extremely desirable Previous experience within an MSP environment is preferred Active Directory: 3 years Microsoft Windows Server: 3 years IP networking: 2 year Microsoft More ❯
As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive … to system design, strategic projects, and continuous service improvement. Key Responsibilities: Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Essential: Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
South West London, London, England, United Kingdom
Nigel Frank International
Job Title: 3rdLine Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rdLine Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rdLineEngineer, you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also More ❯
IT Infrastructure Engineer (3rdLine) Location: Guildford, Surrey. 3 days a week working onsite Job Type: Permanent, Full-time Salary: Competitive A new exciting opportunity has become available for an IT Infrastructure Engineer, operating at 3rdline to join a leading IT Infrastructure team at a leading satellite supplier. This … and templates for repeatable machine builds to streamline deployments. Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rdLine Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks: Perform essential operational … Annual Bonus Scheme. Share Incentive Plan. Enhanced Maternity, Paternity & Shared Parental Pay for new parents. High Street Discount Scheme and many more! To apply for this IT Infrastructure Engineer position, please submit your CV to be considered immediately. More ❯
a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rdLine IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME sized (5 to 150 users), but across a … radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rdline levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must have strong interest in) supporting and … ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or account More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Oakley Recruitment
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rdLine Support Engineer Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a … the virtualisation environment, including Microsoft and Linux operating systems Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd-level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Developing and analysing highly complex system standards … personnel Develop strategies to manage the frequency of appropriate support packages/patch applications Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required Liaising with 3rd party vendors for support and procurement Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel Designing and implementing secure systems, network policies More ❯